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Metropolitan Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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223 Reviews from our TripAdvisor Community

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Los Angeles, CA
Reviewed 4 days ago NEW

Pretty standard and average motel located in the heart of downtown Salt Lake. I'm giving it an extra star due to the very comfortable bed (which they wisely advertise heavily), especially after sleeping in very lumpy beds at other motels the past week, and due to the wonderful and helpful customer service desk clerk at check-in (didn't catch her name...

Thank LilMissTraveler
Reviewed 1 week ago via mobile

Only four blocks from Downtown and Temple Square, so very convenient. Staff are pleasant and rooms clean. I'm sure the Tempur-pedic beds are too a lot of people's liking, but not mine - poor nights' sleep. Breakfast is VERY limited. As someone else said, don't be fooled by the photo of the front of the Inn - the rest is...

Thank Stuart F
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Stuart F, Thank you for your feedback! I am sorry you did not enjoy our Tempur-Pedic beds. We do hope you will give it another try in the future, we have had guests do exactly that and they have had a change of heart about the comfort of the beds. I understand your disappointment on the breakfast, I am...

Tucson, Arizona
Reviewed 1 week ago

This is the second year I have stayed here and for the cost and location, I am completely happy with my visit. The beds are extremely comfy and the continental breakfast is very good. The exterior is nothing to write home about but the rooms were clean and comfy.

Thank Petrarca08
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Petrarca08, Thank you so much for your great feedback! We look forward to seeing you next year. Best Regards, Chet Culmer

San Francisco
Reviewed 4 weeks ago via mobile

Room was standard and clean enough. And they allowed our dog for a reasonable fee. Comfy beds too. But it was dated and it showed its age. Worst problem was location. Homeless in parking lot and next door at the gas station. We really didn't feel that safe. Not gonna return.

Thank Travels-From-SF
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Travels-From-SF, Thank you for your feedback. Unfortunately, all the surrounding hotels have had to work with the homeless challenges. Local legislation has been put in place to move the nearby shelter to another location that will benefit those in need and also help the surrounding businesses. We do hope you will give us another try in the future should...

Reviewed 18 April 2017

Located about 10 minutes walk from downtown. Clean, comfortable room and bed, though rooms a bit dated .Chilled water available from cooler in reception. Continental breakfast with fruit. and reception staff helpful.

1Thank Jinty_7
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Jinty_7, Thank you for your review and feedback. We do hope to see you again soon!. Best Regards, Chet Culmer

Reviewed 23 March 2017 via mobile

The room was spacious, cleaned, the bed was very comfortable, and the motel attendant was super nice. The location was great for sure seeing. Unfortunately, the Wi-Fi did not work and their breakfasts was very limited.

Thank Carroll W
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Carroll W, Thank you for your feedback. I am working with the owner to make the needed improvements to make our guest experience better. We do hope to see you again. Best Regards, Chet Culmer GM

Boston, Mass
Reviewed 22 March 2017 via mobile

The location is convenient and the bed was great however the rooms need a refresh badly. After a long day of traveling I checked in and asked about the internet access and was told it worked throughout the property. I unpacked everything and turned on my computer and could not get internet access. After several attempts I went to the...

Thank TimOBoston_Mass
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello TimOBoston_Mass, Thank you very much for your review. I am sorry we fell short for some of your needs. The next time you are in the area we would love a chance to serve you again. Our entire staff will do as they always do and go the extra mile to try to make your experience better than the...

Scotts Valley CA
Reviewed 15 March 2017

After finishing the main objectives of our road trip, we started on the long road home. At this point our lodging requirements are pretty simple – clean, decent location, not too expensive. Having breakfast included is not a deal breaker as long as there is a microwave oven / refrigerator / coffee maker. I was a bit apprehensive about the...

Thank JKD
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello JKD, Thank you for our very thorough review and feedback. We do hope you will come through Salt Lake City again and stay with us. We intend to upgrade and remodel a little at a time to improve our guest experience. Best Regards, Chet Culmer GM

Reno, Nevada
Reviewed 3 February 2017 via mobile

Not so great. The Temperpedic beds were not very comfortable with some kind of cardboard stiff mattress pad under a thin sheet. No blankets whatsoever. Just a sheet and thin bedspread. The bathroom was dirty with dirt in most cracks and crevices in the tile. The heater was not on a normal thermostat so it was super hard to adjust...

Thank SuzanneLS
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello SuzanneLS, Thank you for your feedback. It is unfortunate you were unable to sleep in health and comfort on our Cloud 9 tempur-pedic beds. We do hope you will stay with us again in the future and communicate to the front desk any issues you may have. Should you need extra blankets or have us show you how to...

Cleveland, Ohio
Reviewed 2 February 2017

this hotel is reasonably priced, very clean and quiet and close to downtown I would book here again, I saved almost 500.00 by staying here as opposed to marriot where the convention is, a ten minute walk

Review collected in partnership with this hotel
Thank Q1575NOpatrickc
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Q1575NOpatrickc, Thank you very much for your feedback. We are so happy we were able to help you budget wisely for your convention. We hope to see you again! Best Regards, Chet Culmer GM

43 photos of this hotel

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This beautiful little Gem of a hotel among the many giants of big box hotels is perfectly nestled in downtown Salt Lake City just 12 minutes walk to the Salt Palace Convention Center, add another minute to that and you are at Temple Square, City Creek Center Shopping Mall, one block away from a "trax" free zone Utah's public transportation (UTA). Dozens of of restaurants, cafes, and bars walking distance availability. If you dont want to walk, cycle cabs are a phone call away, and make regular passes by our front entrance for convenience. 5.7 Miles from Salt Lake City International Airport (7-10 minute drive). A 4 minute drive or 15 minute walk to The Venue (1.2 Miles). Free daily Continental breakfast, free Wi-Fi, Cable t.v. in every room. Metropolitan Inn is the ONLY hotel in Utah with America's Most Recommended Mattress, Tempur-Pedic Mattresses! Sleep in Health and Luxury at the Metropolitan Inn. ... more   less 

Additional Information about Metropolitan Inn

Address: 524 S West Temple, Salt Lake City, UT 84101-2318
Region: United States > Utah > Salt Lake City
Price Range: $117 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Metropolitan Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Metropolitan Hotel Salt Lake City
Metropolitan Salt Lake City
Metropolitan Inn Salt Lake City, North America
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Questions & Answers

Questions? Get answers from Metropolitan Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet rooms are upper floors in back.”
travelingvermonters, 28 Jul 2016 | Read review
“Only a block and a half from the UTA Trax Courthouse station.”
timmeeks1966, 12 Sep 2015 | Read review
“Try the Murphy Suite for extra roominess.”
bajabo, 26 Aug 2015 | Read review
“Upper floors quieter than ground floor...as per usual.”
The_Illuminati, 12 Jan 2015 | Read review
“We were on the second floor and our room faced south so it did not face the main street. I think it was quieter possibly than the rooms that faced the street - but even those are not right on the street they are across the parking lot from the street.”
  • If you need a large work space, the table is quite small.
  • Bathroom counter was small but totally servicable and very clean.
  • Not sure what the free items were as the basket was empty. :)  There were some maps and brochure
cybertraveler, 28 Sep 2014 | Read review
5 of 5
US$75* /night
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