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Hotel RL By Red Lion Salt Lake City

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Hotel RL By Red Lion Salt Lake City
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766 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel RL By Red Lion Salt Lake City
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Showing 700: English reviews
Phoenix, Arizona
Reviewed 16 September 2015

I don't usually do reviews, in fact maybe once in a while , but I wanted to share with you what a great time I had in this hotel! I was one of the doTERRA convention last week and I stayed one night more before the convention itself! I arrived at the hotel around noon and the front desk clerk-...

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Helpful?
1Thank Shanon j
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Shanon j, Thank you for the glowing review. I'm glad the staff was able to accommodate your needs during the convention. I'm sorry about not holding your bags, it sounds like they ran out of room for bags because of the volume! We hope to see you the next time you are in SLC or for a convention! Sincerely,...

Millom, United Kingdom
Reviewed 15 September 2015

The hotel is situated reasonably close to the tourist attractions and shops - basically a short trolley-ride away. The rooms are large and comfortable, and there is an outdoor pool and gym although we did not use them. A fridge, coffee-making facilities, pen/paper/ a/c etc are provided and everything worked efficiently. The staff were helpful and everything was very clean....

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Helpful?
Thank Bob K
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Bob K, Thank you for the wonderful review of our hotel and your stay. I'm happy to hear you enjoyed yourself. We hope to see you again if you make it back to the US and Utah! Sincerely, Nikki S AGM

Meridian, Idaho
Reviewed 14 September 2015

Average Hotel if you want to stay in Down town Salt Lake City, stay closer to the center. Our room appeared clean, but the shower surround had red and black mold as did the ceiling. I reported it upon checkout, because I didn't take a shower at night. The front desk reply was, "ohh, that is yucky, my boyfriend has...

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Helpful?
Thank Wellsgirl63
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Wellsgirl63, Thank you for taking the time to let us know about your stay. I'm sorry to hear about the housekeeping issue you experienced and the lack luster response from the staff. I assure you that is not the experience and response we want for our guests. I have sent your review to the appropriate parties to look into....

Utah
Reviewed 14 September 2015

We enjoyed our stay here. Great shuttle service to arena, etc, when they weren't needed for an airport run. This is an older hotel but clean and maintained. Only complaint was my roommates were arriving after me and I had called the hotel that morning to register their names but when they arrived the desk people would not give them...

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Helpful?
Thank AGClayton
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear AGClayton, Thank you so much for taking the time to review your stay at our hotel. I'm happy to hear you enjoyed your stay. I'm sorry the staff didn't inform you of the hotel room keys. Unfortunately when new keys are made, and then used, they do cancel out the original set. I'm glad all else went well and...

New York City, New York
Reviewed 4 September 2015 via mobile

I really enjoyed my stay here. The new rooms was very clean, comfortable and had a micro wave and refrigerator in room. I always look for cleanliness that's for sure. The pool was nice but I didn't use it this time. The hotel is relating close walking to city creek where there are some really good restaurants and a mall....

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Helpful?
Thank Jetset442
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Jetset442, Thank you so much for the great review of the hotel. We are glad you enjoyed your stay and the renovated rooms. We have other changes coming in the next year, we hope to have to back to enjoy the changes to the hotel. Sincerely, Nikki S. AGM

Walnut Creek, California
Reviewed 4 September 2015

A longtime fan of the Red Lion, I was a bit surprised by the indifferent attitude of the front desk staff upon arrival. After discovering that our assigned room was dirty, we were moved to a similar room on another floor, much to the chagrin of the front desk staff. Little did we know how many people smoke in Salt...

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Helpful?
1Thank RoseBowlBears
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear RoseBowlBears, Thank you for taking the time to review your stay with us. I apologize for the issues you encountered during your stay but I'm glad we were able to remedy your issues when you reached out. We hope to see you again in SLC or any of our other locations. Sincerely, Nikki S. AGM

Sandpoint, Idaho
Reviewed 3 September 2015

In the morning after not a great night sleep, because of the reason below, I went to take a shower. I moved the shower curtain to get in and their were HAIRs in the tub. Guess what kind! Disgusting. The hotel itself is nice. I had an issue at midnight when I arrived with the TV remote. It would work...

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Helpful?
Thank sut12015
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear sut12015, Thank you for sharing your experience during your recent stay. I'm very sorry about the housekeeping issues you had while you were here. This is not the standard that we expect for our guests and the issues you encountered will be addressed with the appropriate staff. Thank you again for sharing and we hope to see you again...

Pittsburgh, Pennsylvania
Reviewed 1 September 2015

It's a nice hotel...comfortable rooms. But...I had to be in the lobby to get a shuttle very early in the morning. Not sure who was coming in and out. They weren't workers (I asked the front desk)...but no one at the desk acknowledged them. I was uncomfortable being alone in the lobby with the front desk folks not even looking...

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Helpful?
Thank suitcasehandy
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear suitcasehandy, Thank you for taking the time to review your stay with us. I'm very sorry about the situation in the lobby, I can understand why you would feel uncomfortable and we never want anyone to feel that way. We will be sharing your review with the service staff to help them understand the guest perspective. Thank you again...

Los Angeles, California
Reviewed 30 August 2015

Me and my boyfriend had to stop incidentally in salt lake a few days ago cuz we are having a trip arond Usa before we go home and he looked upon the internet and he choose this hotel,because they had a good rate and he booked a room and i think we made a good choice! The room was good...

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Helpful?
Thank Christopher P
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Christopher P, Thank you for taking the time to share your experience. Guest service is our top priority and it sounds like our team took good care of you. We appreciate your business and look forward to hosting you during your next visit to Salt Lake! Paul

Reviewed 22 August 2015 via mobile

Coming 4 hours to SLC for a concert I decided to splurge and pay 144 for a nice hotel instead of a more ecnomical choice to make the night special. The whole ordeal just made me regret coming here at alll. There was a long line in the lobby and the clerks where unfriendly and couldnt even smile. The desk...

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Helpful?
Thank Elle R
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Elle R, Thank you for the feedback regarding your recent stay. My sincerest apologies for your overall miserable experience! We pride ourselves on providing guests with great service, especially going above and beyond when we make mistakes, which, unfortunately, did not happen during your stay. Your feedback and comments will be shared with our operations team and used as...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of Utah's state capitol, our downtown Salt Lake City hotel is ideal for groups of urban adventurers or intrepid solo travelers-anyone looking to experience the area like an SLC native. Welcome to the brand new Hotel RL Salt Lake City. Guests can make themselves at home with our great on-site amenities and satisfy their wanderlust with the sights and sounds of the city. Grab a cup of artisanal coffee from the on-site Victrola Coffee Roasters and help yourself to a free bike rental for an eco-friendly way to explore nearby attractions. Uniquely positioned near Temple Square, our hotel in Salt Lake City offers unrivaled access to this thriving city. Discover the Mormon Tabernacle Choir, check out the views from the Ensign Peak Hiking Trail, or learn about the cosmos at Clark Planetarium. In the evening you can catch a show at the Living Stage, our recently launched on-site venue featuring local artists and performers. Sit back and swap stories with other guests while you enjoy the laid-back atmosphere. These unique facilities, along with our prime location and comfortable accommodations, make Hotel RL an ideal starting point for your Salt Lake City adventure. THE LIVING STAGE From lectures to performances to hands-on demonstrations, the Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Salt Lake City partner: The Road Home. ... more   less 

Additional Information about Hotel RL By Red Lion Salt Lake City

Address: 161 W 600 S, Salt Lake City, UT 84101-2702
Region: United States > Utah > Salt Lake City
Price Range: $120 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel RL By Red Lion Salt Lake City 3*
Number of rooms: 394
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Also Known As:
Red Lion Salt Lake City
Salt Lake City Red Lion
Hotel RL By Red Lion Salt Lake City North America
Hotel Style:
#7 Green Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel RL By Red Lion Salt Lake City staff and other travellers.
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Kansas City, Missouri
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10 months ago
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Questions? Get answers from Hotel RL By Red Lion Salt Lake City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the newer 13 story tower.”
DariusM_12, 16 Apr 2017 | Read review
“There may be better refurbished rooms in the tower”
JessReed, 5 Apr 2017 | Read review
“Ask for a non- connecting room!”
royalbluedolphingirl, 19 Mar 2017 | Read review
“Stay somewhere else if you can.”
755shawns, 15 Mar 2017 | Read review
“ask for renovated room”
  • Bathroom vent
TJAMROCK, 6 Feb 2017 | Read review
5 of 5