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Crystal Inn Hotel & Suites Salt Lake City - Downtown

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Traveller (155)
Room & Suite (283)
Pool & Beach (44)
Overview
  • Excellent47%
  • Very good40%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“liquor store”(17 reviews)
“homeless people”(37 reviews)
“temple square”(62 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,124)
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81
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356
81
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Show reviews that mention
All reviewsliquor storehomeless peopletemple squarefresh fruithotel breakfastfree wificoffee tableroom was largehot breakfastsitting areatwo blockscoffee makersalt lakehot tubbreakfast was includedmicrowave and fridgeindoor pool
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1 - 5 of 933 reviews
Reviewed yesterday via mobile

Spent one night here before heading North. Hotel is close to the airport and has plenty of free parking. Rooms are large and clean, but hotel and rooms are definitely dated. Feels like it was last renovated in the 90s. Pool was nice and clean....More

Thank MaxnBaci
Reviewed 5 days ago

Was traveling long distance from North Rim of Grand Canyon to Yellowstone National Park and found this gem to stay one night, and wish it was longer. Only in hotel for 12 hours (midnight to noon) but outstanding property. Tons of hard working workers, all...More

1  Thank John S
Reviewed 5 days ago

Had one night stop over here on route to yellowstone. Checkin was very easy n staff helpful. Nice quiet room. Some people have mentioned homeless people but didnt see very many at all. Certainly hotel in walking distane of restaurants and market street.

Thank Mike W
Reviewed 6 days ago

I stay in hotels multiple times a week. My company and union picked this hotel for us. Each year it gets worse. We get off the hotel shuttle and was met by a homeless guy asking for money. The van driver act as if it...More

Thank kinawa c
Response from lanabuehler, Manager at Crystal Inn Hotel & Suites Salt Lake City - DowntownResponded 2 days ago

We are very sorry you had a less than satisfactory stay. We are downtown so there are panhandlers. The city has worked to improve the situation with the homeless in Salt Lake City. It has improved. We are not aware of anyone getting attacked by...More

Reviewed 1 week ago

We needed a hotel for a night before heading out on our trip to yellowstone. This hotel was clean and the breakfast was good. We did not use any of the hotel amenities so we cannot comment on those.It was a good value for the...More

Thank Natali M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Salt Lake City
#2 Family Hotel in Salt Lake City
#17 Centrally Located Hotel in Salt Lake City
#17 Quiet Hotel in Salt Lake City
#35 Mid-range Hotel in Salt Lake City
#28 Quaint Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Salt Lake City
#2 Family Hotel in Salt Lake City
#17 Centrally Located Hotel in Salt Lake City
#17 Quiet Hotel in Salt Lake City
#35 Mid-range Hotel in Salt Lake City
#28 Quaint Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (283)
Pool & Beach (44)
Dining (30)
Amenities (21)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
dgatewd50
12 May 2018|
AnswerShow all 4 answers
Response from lanabuehler | Property representative |
We do furnish a free shuttle service from Amtrak to the hotel 24 hours a day. Because arrival and baggage claim service times do change with delays and unforeseen circumstances, we provide the shuttle service on demand when... More
0
Votes
dgatewd50
12 May 2018|
AnswerShow all 2 answers
Response from lanabuehler | Property representative |
Enterprise Rental is not even one block away. It is in walking distance.
1
Vote
Runnerusa
16 June 2017|
AnswerShow all 5 answers
Response from crystalstar9 | Property representative |
The Ski Bus picks up in front of our hotel once each morning. It is typically around 8:00am. We do not have the schedule for the upcoming Ski season yet so we do not have an exact time. They usually notify us in the fall... More
1
Vote
Room Tips
"All rooms look out across the city so higher floors have better views"
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"Rooms away from the breakfast area will be quiet"
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"Ask for a suite on top floor for a great mountain view."
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"Fourth Floor is very quiet!"
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