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Salt Lake Marriott Downtown at City Creek

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Salt Lake Marriott Downtown at City Creek
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625 Reviews from our TripAdvisor Community

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There are newer reviews for Salt Lake Marriott Downtown at City Creek
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Showing 597: English reviews
San Diego, California
Reviewed 12 September 2015 via mobile

I arrived last Saturday and was greeted and help by Carlos G. at the front desk. He was having trouble finding my reservation, I had booked the City Center location when I had meant to book City Creek. Carlos went above and beyond!! He called City Center to cancel my reservation with no charge and booked me a room with...

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Helpful?
Thank angelak1459
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us. It is wonderful to hear that Carlos was able to go above and beyond to fix your reservation and help make your check-in process easier. We are thrilled that he made your stay memorable and we were able to provide you with the excellent customer service we strive...

Roanoke, Virginia
Reviewed 11 September 2015

We stayed here while I attended a conference, and the conference center is right across the street. Much more convenient than the recommended "conference" hotel. The rooms are clean, updated and comfortable. The concierge lounge was fairly large and had good breakfasts, snacks. There is a Starbucks and decent restarant on the lobby floor. The light rail is a block...

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Helpful?
Thank Gasmom217
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us. We are thrilled that our location and its close proximity to the convention center, as well as other Salt Lake City attractions, was convenient for your needs, and that you found your accommodations clean, updated and comfortable. It makes us so happy that you were able to take...

Treasure Island, Florida
Reviewed 8 September 2015

We were delighted to stay at this wonderful and attractive hotel which was in such close promixity to the Salt Palace Convention Center where the huge convention we were attending was held. The staff in all areas of the hotel went out of their way to be friendly and helpful to all of us who were attending the convention. The...

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Helpful?
Thank Mary H
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are overjoyed to learn that you enjoyed our close proximity to the convention center, as well as all that downtown Salt Lake City has to offer. We are especially thrilled to learn that our staff was friendly, helpful and went above and beyond to make your stay...

Reviewed 31 August 2015

The staff was awesome, they gave great service. For the hotel, the rooms were smaller but was nice. Just not outstanding for the price they charge. Bed was very comfy, bathroom was small. No microwave but did have a small fridge and a tiny coffeemaker.

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Helpful?
Thank Al C
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you sharing a review of your recent stay with us. While we are elated to learn that our staff provided you with above and beyond service and that you found your bed comfortable, it is disappointing to learn that your experience and accommodations were unable to exceed your expectations. Should you return to Salt Lake City in the...

Broadbeach, Australia
Reviewed 30 August 2015

Great location, clean rooms and hotel, no wifi in room unless paid for or Marriott rewards member but have wifi in lobby, friendly and helpful staff. Fresh water available all the time in lobby swell which is a great touch.

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Helpful?
Thank michellejw89
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are so happy you found our location convenient for your needs, your accommodations clean and comfortable, and our staff friendly and helpful. You may be pleased to learn that Marriott Rewards members receive complimentary in-room wifi when the room is booked through marriott.com. We hope to welcome...

Providence, Utah
Reviewed 14 August 2015 via mobile

Staying here during a convention at the Salt Palace (right across the street) was very convenient. The room was clean, comfortable, and nicely decorated. Having infused water in the lobby was a nice touch, and the lobby restaurant and room service were both good. Being within walking distance of City Creek and Temple Square was great.

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Helpful?
Thank rebilliams
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you taking time to share a review of your recent stay with us! It makes us so happy that you found our location and its close proximity to the Salt Palace, City Creek and Temple Square convenient for your needs, and that you found your accommodations clean, comfortable and nicely decorated. We are also pleased that you had...

Fairfax, Virginia
Reviewed 10 August 2015

I like to stay within walking distance of Temple Square and the City Creek Marriott is always my first choice. Rooms are always spotless and the staff goes way above and beyond to make you feel welcome. When my niece and I returned to our room in the morning, the housekeeper had arranged our toiletries on a washcloth in the...

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2Thank Jody C
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We sincerely appreciate that you have chosen us to host you time and time again! It makes us so happy to learn that you have consistently found your accommodations clean and comfortable, and that all of our staff have been helpful and welcoming. We value your feedback on our on-site swimming pool, pre-arrival requests and difficulties with the wifi fees,...

Denver, Colorado
Reviewed 9 August 2015

When we stayed the lobby was under construction and other than the sections blocked off I wouldn't have noticed. Location is one of the best in Salt Lake within walking distance of just about anything you could want in downtown Salt Lake including access to transportation. Valet only parking added a bit extra to our bill and was actually worth...

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Helpful?
Thank Matt F
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your stay with us from last November! We are pleased that you enjoyed our convenient location and its close proximity to all that downtown has to offer, including public transportation. It makes us so happy that our valet staff was able to provide you with excellent service, you found your accommodations clean and...

Germantown, Maryland
Reviewed 7 August 2015

When we first checked into the hotel, our balcony door wouldn't budge so we called the front desk and they immediately sent somebody up to check it. This person was kind enough to switch our room to a room that balcony door was able-to-open. We stayed for four nights and it was very clean each night. We had a great...

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Helpful?
Thank Ezzsuper
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are pleased that our staff was able to assist you with finding more comfortable accommodations and that you enjoyed your four-night stay, including the view from your room. It makes us so happy you were able to take advantage of our convenient location and its close proximity...

Sydney, Australia
Reviewed 1 August 2015 via mobile

Checked in here late one evening some time ago and booked two rooms. They advised me that they only had one standard room and would I mind a free upgrade for the other room. After twisting my arm and taking the elevator all the way to the top floor, I opened the door to a suite larger than my apartment....

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Helpful?
Thank Peter M
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are thrilled that you found your accommodations spacious and clean, and that you were able to enjoy the stunning views of Salt Lake City from your room. It makes us so happy that our staff was helpful and friendly, and made you feel at home. Should you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Features an excellent fitness center and pool, located adjacent to City Creek Mall and across the street from the Salt Palace Convention Center. ... more   less 

Additional Information about Salt Lake Marriott Downtown at City Creek

Address: 75 S West Temple, Salt Lake City, UT 84101-1590
Region: United States > Utah > Salt Lake City
Price Range: $199 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salt Lake Marriott Downtown at City Creek 3.5*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Priceline, Cheap Tickets, Orbitz and Jetsetter so you can book your Salt Lake Marriott Downtown at City Creek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Marriott
Salt Lake Marriott Downtown At City Creek Salt Lake City, North America
Hotel Style:
#20 Business Hotel in Salt Lake City
#25 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Salt Lake Marriott Downtown at City Creek staff and other travellers.
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Questions? Get answers from Salt Lake Marriott Downtown at City Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor.”
 of 5 bubbles jaypW2542XA, 14 Mar 2017 | Read review
“Higher floors are quiet.”
 of 5 bubbles jomjr6, 7 Mar 2017 | Read review
“Ask for a room that faces west. The sunsets are gorgeous.”
 of 5 bubbles MissPeggy55, 13 Feb 2017 | Read review
“Do NOT choose room 923, up against a noisy service room.”
  • Nice toiletries
  • Clean but could be updated
  • Clean but could be updated
  • Clean but could be updated
  • from room 923
 of 5 bubbles nicolettes858, 10 Feb 2017 | Read review
“rooms on the north side have a good view of Temple square”
 of 5 bubbles annetteb838, 6 Feb 2017 | Read review
5 of 5