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Holiday Inn Express Petersburg-Fort Lee

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202 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Petersburg-Fort Lee
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Showing 201: English reviews
Reviewed 25 August 2016 via mobile

Stayed at this hotel for 32 nights. The hotel is dirty. The cleaning service at this hotel does not do a good job. There were multiple times where the lady didn't even clean my room. The refrigerator in my room smelled really bad and made my whole room smell like rotten milk. I found past customer socks next to my...

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Helpful?
Thank Sandy R
IHGService, Guest Relations Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear Sandy R, Thank you for staying with us recently and for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay. Allow me to apologize for any inconvenience you may have experienced with some of our amenities and services. I would like to have the opportunity...

Jamaica, NY
Reviewed 22 August 2016

Stayed at this location on our way back home to NJ. We got to the hotel at about 1am for late check in. No one was at the front desk, we waited 15 - 20 minutes to check in. Once we got to the room, we tried to set up the pull out bed for our children to sleep on......

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Helpful?
Thank SamFudge
IHGService, Guest Relations Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear SamFudge, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly for the long wait you had during check-in, and if the lack if linen provided and the condition...

New Hyde Park, New York
Reviewed 16 August 2016 via mobile

We booked this for an overnighter while traveling up I95. We were literally 10 exits away but lucky to get a room on a Saturday night. There were 5 of us sharing a king size bed and a pullout couch. Beds were comfortable and clean. Nice sized space in the room even with 5 adult sized people. Biggest complaints were...

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Helpful?
Thank SushiMommaMia
sanketp01, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear SushiMommaMia, Thank you for taking time and giving us honest review of your stay here at the Holiday Inn Express- Petersburg, VA. Our hotel staff is pleased and happy to serve your needs, but some items of missing for the room and breakfast which we make sure it would not repeat in the future. Everyday we are implementing to...

Leominster, MA
Reviewed 26 July 2016

I booked 4 rooms for a night on our way to North Carolina. The towels and sheets had red stains. The pull out couch was missing a blanket, as well as a pillow. I went to the front desk to get these items, and they gave me a throw blanket which did not even cover the bed. I called the...

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Helpful?
Thank lfortin16
sanketp01, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear lfortin16 (Value Guest), Thank you for your loyalty and honest feedback. Let me first apologized behalf my housekeeping and maintenance staff. Let me ensure that corrective action will be taken from being happening in the future. Also we apologized that we didn't find your belongings which was left behind and took longer time to response due to a proper...

Jacksonville, Florida
Reviewed 12 July 2016

Checked in after a long day of driving. Waited to bring bags in until after I was told where the room was because we had a lot of bags. Was told it was at one end of the hotel when it was at the other. Had to move my car to the correct side of the hotel. The room smelled...

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Helpful?
Thank Ray R
sanketp01, Front Office Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear valued guest, We would like to sincerely apologize for the problems you have encountered during your stay with us. We are working hard to improve our hotel and staff so things such as this do not happen. We hope you will come back and see us again so we can make your next stay much better. Thank you for...

Reviewed 14 June 2016

My stay here was extremely unpleasant. On night two of staying here, i woke up with what I believed to be a mosquito bite, one being on my face under my eye. I went to training at Fort Lee Army Base were I will be for a couple weeks and numerous more "mosquito bites" began popping up on my face...

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Helpful?
Thank Devon B
sanketp01, Front Office Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear Devon B, We thank you greatly for staying at our hotel and for completing the review as well, as your feedback is greatly valued by us in order to improve the quality of our hotel for our guests. We apologize immensely for the quality of your stay including the bed bug issue and the dryer issue. We did get...

Marietta, Georgia
Reviewed 18 May 2016 via mobile

Fresh hotel with clean room and excellent beds. Full breakfast included and it offered many self serve choices. Hotel is 1+ miles off I85 but easy to find. They have a nice fitness room and very attractive lobby We were very pleased with the overnight travel stop, shower, sleep and breakfast. Good hotels are not cheap in this area, but...

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Helpful?
1Thank william s
sanketp01, Front Office Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear william s, We thank you greatly for staying at our hotel and for completing the review as well, as your feedback is greatly valued! We are pleased to hear that you were happy with your room, the beds, and the breakfast! We are happy that the location was easy for you to find and that you enjoyed all of...

Pittsburgh, Pennsylvania
Reviewed 11 May 2016

I stayed here twice in 1 week while traveling to and from Myrtle Beach. Our first stay was great - we were upgraded to a huge suite with a separate living area and kitchenette. The only problem with that stay was that the girl at the desk did not recognize me as a Platinum IHG Rewards member, and I did...

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Helpful?
Thank evlaina
sanketp01, Front Office Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear evlaina, We thank you greatly for staying at our hotel and for completing the review as well, as your feedback is greatly valued! We are pleased to hear that you picked our hotel to stay at both to and from your traveling destination, and we are delighted that you enjoyed your first stay. We want to thank you for...

Highland Beach, Florida
Reviewed 7 May 2016

Positive: Room was very large and clean. good breakfast choices. Other: very worn appearance. Tile floor in lobby was not clean, quite dirty before elevator. No information in room about breakfast hours, where to dine, or local attractions. No offer to help at front desk. Bed squeaky when changing sleep positions. Case by desk seemed to have shelves for cookies...

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Helpful?
Thank Albert K
sanketp01, Front Office Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear Albert K, We thank you greatly for staying at our hotel and for completing the review as well, as your feedback is greatly valued! We are pleased to hear that you enjoyed the large clean room and the complimentary breakfast. We are sorry that you experienced some problems during your stay. We are in the process of doing renovations...

Seale, Alabama
Reviewed 1 May 2016

I spent a month here for school. The breakfast was better than Denny's or ihop. If you feel different, you did not stay at this Holiday Inn. The breakfast consisted of eggs, biscuit, bacon, sausage (link or patty), yogurt, juices, bagels, pancakes, cinnamon rolls, coffee, and fruit. There was one staff member who shined above the rest. She always ensures...

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Helpful?
1Thank Wayne M
sanketp01, Front Office Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear Wayne M, We thank you greatly for staying at our hotel and for completing the review as well, as your feedback is greatly valued! We are pleased to hear that you enjoyed the breakfast so much and that your needs were always met! We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Stay where contemporary hospitality meets thoughtful amenities, at the Holiday Inn Richmond Petersburg North Ft Lee. Located just off I-95 at exit 53 in Colonial Heights, we offer a convenient gateway to Petersburg, Hopewell, Prince George, Dinwiddie, Chester, as well as Fort Lee and Virginia State University. Surround yourself with a diverse range of attractions, from the thrills of Virginia Motorsports Park to the Petersburg National Battlefield and Pamplin Historical Park to the bargains at Southpark Mall. Even if you're in Petersburg/Colonial Heights to enjoy the great outdoors, we want you to enjoy our great indoors as well. Savor tasty grill favorites and delightful ambiance in the Mixing Bowl Restaurant, or dine in the privacy of your room. Enjoy the solitude of elegant rooms, featuring stylish décor and the comforts of home. Stay current and connected with high-speed Internet access. Stock your refrigerator with snacks, drinks, and easy-to-prepare meals. Polish up tomorrow's presentation at your spacious work desk with ergonomic chair. Hosting an event? Select from over 6,000 square feet of event space, including 5 elegantly appointed meeting rooms. Trust our on-site event planners to design a flawless catered event. We're here, ready with all you need to make your trip to the Tri-Cities a success. We're the new Holiday Inn Richmond Petersburg North Ft Lee! ... more   less 

Additional Information about Holiday Inn Express Petersburg-Fort Lee

Address: 11979 S Crater Rd, Petersburg, VA 23805-7409
Region: United States > Virginia > Petersburg
Price Range: $136 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Petersburg-Fort Lee 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express Petersburg-Fort Lee Hotel Petersburg
Holiday Inn Petersburg
Petersburg Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Petersburg-Fort Lee staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Petersburg-Fort Lee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing to add, enjoy your stay”
 of 5 bubbles Peter-Goldwing, 7 Nov 2016 | Read review
“Ask for a newly renovated room.”
 of 5 bubbles prdvw, 8 Oct 2016 | Read review
“Stay at another hotel”
 of 5 bubbles M7009SAds, 6 Oct 2016 | Read review
“Don't get a room near the pool.”
 of 5 bubbles rayr481, 11 Jul 2016 | Read review
“ask if a suite is available for the same price”
 of 5 bubbles JoyPA73, 3 Mar 2016 | Read review
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