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Hilton Garden Inn Albuquerque Uptown

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Traveller (52)
Room & Suite (33)
Dining (5)
Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Albuquerque Uptown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Albuquerque Uptown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (766)
There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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All reviewsfreeway siderestaurants and shoppingwithin walking distancepool areabusiness tripconvenient locationfront desk staffclean hotelparking lotgreat place to staynice staycomplimentary breakfastnew mexicoeasy accessuptownhgilobby
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91 - 95 of 759 reviews
Reviewed 12 August 2017

Location was fantastic, check in and check out literally took seconds. The room was comfortable clean, slept very very well. Eat next door at Buca De Peppo, its an italian restaurant (a little pricy) with excellent service and food. The location is right near the...More

Review collected in partnership with Hilton Garden Inn
Thank A8403NMchrisc
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 14 August 2017

Hello A8403NMchrisc, Thank you for your review, and thank you for staying with us! We truly appreciate the kind words and look forward to your next stay with us! Best Regards, Michael

Reviewed 31 July 2017

Staff was not concerned about delivering excellent customer service. Basically if I was unhappy I could get a refund and go elsewhere. I'm not picky but I'd like to get what I pay for. Circumstances were out of the front desk staffs control so I...More

Review collected in partnership with Hilton Garden Inn
Thank tammierosewill
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 3 August 2017

Hello tammierosewill, I am sorry to hear that you found your stay less than satisfactory. Please know that we appreciate your stay with us along with your feedback. Furthermore, please also know that we always strive to create the best guest experience for every guest....More

Reviewed 31 July 2017

We booked this hotel because it is close to shopping. The carpet in the halls and elevators was filthy and both beds in the room had indentations from wear and we slept terrible rolling in and out of low spots. Front desk staff was very...More

Review collected in partnership with Hilton Garden Inn
Thank Stephen P
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 3 August 2017

Hello Stephen P, I hope all is well. I would like to thank you very much for staying with us along with you review. We truly appreciate the feedback, and will use it to continue to improve the guest experience, as we always strive to...More

A TripAdvisor Member
1
Reviewed 26 July 2017 via mobile

This was my first trip to Albuquerque. When I walked in the doors I saw front desk employees on their cell phones laughing and ignoring the people walking in. When checking in the young gentleman Bryson gave me my keys and did not let me...More

Thank A TripAdvisor Member
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 27 July 2017

Hello, I hope all is well. I would like to thank you for staying with us, and taking the time to write a review. We apologize that you found your stay less than satisfactory. Please know that we pride ourselves in providing the best guest...More

Reviewed 24 July 2017

Staff is very unprofessional and don't put the guests first. Milestone celebration was very stressful instead of a stress free one overall. I would not recommend this Hotel to anyone for events of anykind.More

Review collected in partnership with Hilton Garden Inn
Thank lenorab371
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 27 July 2017

Hello Lenorab371, I hope all is well. We would like to thank you very much for staying with us and for hosting this milestone celebration with us. Furthermore, we appreciate your feedback. Please know that we always strive to put the guest first, and create...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#27 Family Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#27 Family Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (33)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Stephen B
26 April 2017|
AnswerShow all 3 answers
Response from Michael S | Property representative |
Hello Stephen B, I hope all is well. The Pool is open daily from 5AM-10PM The water slide hours are 5PM- 10PM on Fridays, 9AM - 12PM and 2PM - 10PM on Saturdays, and 9AM - 12 PM on Sundays. Please note, the hours will be... More
0
Votes
Oswaldo P
16 September 2016|
Answer
Response from Jonathan E | Property representative |
Good afternoon. We have one whirlpool suite. This suite does have a Jacuzzi. Thank you for your question! Jonathan Estes
0
Votes
Room Tips
"Stayed here half a dozen times on various floors and yet to have a bad night's sleep."
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"Ask for the side not on the freeway like 523"
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"Ask for room close to elevator if you have luggage to move..."
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"higher floor, and non-freeway facing if you would like to sleep."
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