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Holiday Inn Express & Suites Albuquerque Old Town

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Albuquerque Old Town
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Albuquerque Old Town
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Showing 607: English reviews
Vacaville, California
Reviewed 13 September 2015

Stopped here for an overnight stay on the way to Dallas. The refrigerator wasn't cold and when I called the front desk to ask about it, the lady that answered the phone asked me if I had things I wanted to keep cold. Seriously? She didn't have anyone to look at it but offered to see if she could find...

Thank John F
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Haleah...

St. Augustine, Florida
Reviewed 11 September 2015

We like Holiday Inn Expresses for our family and this one did not disappoint. Very clean and comfortable. A quick drive from the airport and very close to downtown area.Staff was helpful in explaining the local area and giving food recommendations. Get a mountain view room.

Thank Elle S
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you very much for your review regarding your experience during your recent stay. Your feedback is very important to us. We are glad we were able to provide a comfortable stay for you and your family and glad you enjoyed the mountain view. We hope to see you again soon. Best Regards, Haleah Todd

Phoenix, Arizona
Reviewed 7 September 2015

First impression front desk staff professional but not to friendly. (Charm school in order) Room nice and clean, wi fi not to good. This hotel is good couple of miles from the Old Town square. Would we stay here again not sure, maybe.

Thank Muggs H
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to write a review. We always appreciate our guests feed back, as it helps us grow. I will be sharing you comments with the front desk team to ensure that they are greeting each guest with genuine, caring and individualized customer service experience. We hope that the next time you are in Albuquerque you...

Longmont, Colorado
Reviewed 5 September 2015

We had a group of law enforcement officers in Albuquerque for a training, and this was the recommended hotel. Everybody was quite impressed. The sales person I worked with was exceptional when we were booking the rooms.

Thank Diana P
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking your time to write this wonderful review about your groups recent stay at the Holiday Inn & Suites Albuquerque Historic Old Town. We are delighted to hear that you had such a great experience with us and your interaction with all our staff was excellent. We hope to accommodate you again soon the next time you...

Miami Beach, Florida
Reviewed 1 September 2015 via mobile

Last minute stopover on way to Denver. Available room had odor so we opted to upgrade to a suite - which they gave us a discounted price since it was late in evening. Both elevators had such strong odors- like a horse barn literally - you had to breath through your mouth!! Other reviews mentioned street noise if facing the...

2Thank 946rebeccas
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear 946rebeccas, Thank you for taking the time to write a review about your stay with us. We are glad that you found our breakfast selection to be good and our staff to be friendly. However, we would like to apologize for falling short of your expectations regarding our rooms and amenities. It is also regrettable that our elevators and...

Orchard Park, New York
Reviewed 31 August 2015

This hotel offered us a giant room, with a living area separate from the bedroom area and was really nice and spacious. Additionally the hotel is very new. We were vacationing, and would have preferred if it was a bit closer to old town, you would not walk there from this location, but it is a short drive and parking...

Thank snowfall1
Los Angeles, CA
Reviewed 30 August 2015

I was able to stay for a few days this time, and the location was perfect for my daughter and I to easily get to places around Albuquerque. The staff was more-than-helpful, giving us lots of great ideas for restaurants (we particularly liked Taqueria Mexico) and for things to do (we'd never have found the Singing Highway with their help)....

1Thank danslos
Birmingham, Alabama
Reviewed 28 August 2015

My son, his girlfriend and I spent one night, 7/16/2015. The location was very close to Old Town and some excellent restaurants. We did our own self guided Breaking Bad tour and found the hotel to be an excellent starting point. The rooms were clean and comfortable. Breakfast was very good and the desk staff on both shifts were wonderful...

1Thank Ken S
Reviewed 27 August 2015

This is a great property about a mile from Old Town and located just off of I-40. We got a two room suite with two baths for $128 per night. They were full the night we checked in! The service was great at all times. Breakfast was good. The room was nice and clean each day. Pool and Jacuzzi are...

Thank TxBrian
Reviewed 25 August 2015 via mobile

When looking for a new hotel to stay at I thoroughly enjoy convenience in a centralized location; this hotel is convenient as it is located right off a major freeway. Old town is south so one can simply walk to this area during the daytime ( I'd not walk anywhere at night in this location). The parking area could use...

Thank X8741QXthomasm

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th St NW, Albuquerque, NM 87104-2426
Region: United States > New Mexico > Albuquerque
Price Range: $146 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Holiday Inn Express & Suites Albuquerque Old Town New Mexico
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
13 questions
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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any where but this hotel!”
520deonc, 24 Mar 2017 | Read review
“Rooms are loud, right off the highway”
  • this is the water that came out of the tap...
  • this was the front desks solution to the brackish water...
nicolesW8906DZ, 20 Mar 2017 | Read review
“DONT STAY ON THE FIRST FLOOR because of busy streets around the hotel.”
JenniferC105, 19 Mar 2017 | Read review
“Ask where the pet friendly rooms are before booking.”
265bobw, 26 Feb 2017 | Read review
“north side away from freeway”
seattlejim01, 7 Feb 2017 | Read review
5 of 5
US$105* /night
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Prices are for 1 room, 2 adults
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