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Holiday Inn Express Hotel & Suites Midtown

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Holiday Inn Express Hotel & Suites Midtown
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264 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Las Cruces, New Mexico
Reviewed 2 days ago NEW

Excellent overall. I was away from home for a week of work training. The staff was inviting and helpful from the very beginning at reservation. The room was comfortable and clean and was ready for me each afternoon, when I got back to the room from training, with a made bed, clean towels, trash thrown etc. Viola was the employee...

Thank parraperez2
Camanche, Iowa
Reviewed 3 weeks ago

Good location, nice rooms, friendly staff, delicious breakfast with variety. Rooms are large & comfortable. Great for families! Staff is very friendly. Comfortable beds & refrigerators, microwaves, are furnished.

Thank IOWAN1970
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear IOWAN1970, Thank you for taking the time to review your recent stay, I appreciate your feedback. I'm happy to hear that we were able to make your last stay great, and yes, we do furnish all our rooms with a refrigerator and microwave! Thank you for your time and until we see you again! Sincerely, Benny Thompson Guest Services...

Lake Arrowhead, California
Reviewed 15 January 2017 via mobile

Stayed here for business this month. Nice clean rooms, a newer look and a very freindly staff. Location is great being that it is near I-40 and I-25. Also like that there are several chain gyms nearby to go and workout.

Thank Kiwimelon
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Kiwimelon, Thank you for your review, I'm pleased to hear that you enjoyed your recent stay. Being centrally located certainly is a great convenience! Thank you once more and we look forward to serving you again in the future. Benny Thompson Guest Services Manager

New Orleans, United States
Reviewed 1 January 2017 via mobile

Waited to check in. Staff was obviously pulled away for maintenance issue. Friendly upon check in. Room was nice BUT bathroom floor was FULL of hair on the floor. Yuck yuck yuck. Otherwise the room was clean and in good order. But how gross. Not sure if I would stay here again and I am a Priority Club member. Applebee's...

Thank Beth S
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

I am truly sorry to hear that we were not up to our usual standards of operation during your stay, this is unacceptable and we will do our utmost to correct the cleanliness issues. Please contact myself directly here on property if you wish to discuss. My sincerest apology. Elizabeth S - General Manager

Reviewed 4 December 2016

The first day was perfect, the staff is perfect Adrian and Selena did a excellent job. Everything was perfect... unitl the second night around 5 am the fire alarm wake me up and I was really stressed. After 5 minutes I run to the parking lot thru the stairs, all the guest were there. Then I ask the person in...

Thank juan d
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Mr. Fratti, Thank you for your comments about Selena and Adrian, they will be happy to know. I sincerely apologize for the inconveniences encountered during your recent stay. Fortunately, it was just a malfunction and all has been corrected now. You and I have emailed recently, please let me know if my response was acceptable. We hope to have the...

Reviewed 28 November 2016

Stayed at the end of November on road trip home. It was our 2nd stay there and it's a great option while traveling with kids! Hot breakfast included -- pancakes, sausage, eggs, etc. Great variety. We had a double bed room, so there was a little area for the couch, desk and sink/mini fridge. It's great to have that additional...

1Thank W3379EEjamesm
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Tahnk you so much, we hope to welcome you back soon! Elizabeth S. - GM

Reviewed 17 November 2016

Chose this hotel based on proximity to the airport (less than 5 minutes), and shuttle service. When I first checked in on an early Sunday evening, to get to my room I literally had to navigate around two over flowing odoriferous bags of trash. My room's air conditioner was extremely loud and sporadic and was ineffective in dissipating the smell....

1Thank Pamela G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Pamela G, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Southend-on-Sea, United Kingdom
Reviewed 7 November 2016 via mobile

We stayed at this property for a night while on a road trip across the country. We had a large room, with sitting area; the property is next door to an Applebee's restaurant which is very handy on a rare rainy night in Albuquerque. We had several issues including intermittent wifi. Manager Russ tried to help, but eventually spoke with...

1Thank nickss1
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hello, Thank you very much for sharing your stay experience with us and our guests. We are glad you enjoyed the spacious suite and yes, having an Applebee's so close is very nice. It is great to hear from you the staff was "Awesome". We look forward to you next stay so we can get to know you better and...

Reviewed 26 October 2016

The facility is not brand new and it shows. However it was staff that made it such a good experience - front desk, housekeeping, maintenance, and especially the woman who served breakfast each day. They were all friendly but professional - KUDOS! My only disappointment was frustration with the wi-fi. I had 2 devices and had to repeatedly enter the...

1Thank KP C
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Thank you very much for sharing your stay experience with us and guest. We are all delighted to here it was the guest services team that provided the good experience for you. I am sorry the internet was acting up and yes, we are looking at both an upgrade in internet and the building - we will all be...

College Station, Texas
Reviewed 25 October 2016

This Holiday Inn Express is older, but well maintained. From check in to check out, the staff goes out of their way to make your stay comfortable. Our room was clean and comfortable. We liked the Keurig, fridge and microwave, too. The staff kept the free breakfast spread up until 10:00 am on a Monday morning, which we greatly appreciated....

1Thank StardustTraveler
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Thank you for taking the time to share your comments with us and guest. Everyone here is delighted that the room was clean, comfortable and the Keurig, fridge and microwave in the rooms are convenient. And thank you for your comments that the "staff goes out of their way to make the stay comfortable". We know the hotel is...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Region: United States > New Mexico > Albuquerque
Price Range: $121 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
Holiday Inn Express Hotel & Suites Midtown Albuquerque, New Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Midtown staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it's not a non-smoking hotel.”
 of 5 bubbles dante15, 10 Jul 2016 | Read review
“Front facing rooms are hotter in the evening, but don't have direct sun in the morning.”
 of 5 bubbles AdmiralNahohkta, 7 Jul 2016 | Read review
“All rooms are very comfortable”
 of 5 bubbles sandy56025, 1 Jun 2016 | Read review
“The south side of the hotel faces I-40 which is quite loud. Request a room closest to Menaul Blvd.”
  • Mold on ceiling in bathroom
 of 5 bubbles I1412DAbrianr, 2 May 2016 | Read review
“Stay somewhere else.”
  • Nasty Shower Head
  • One Inch Rust Chip In Bath Tub from Improper Repair
  • Fruit Left in Our Waste Basket Under the Desk In Our Room
 of 5 bubbles JohnandDeb2, 15 Apr 2016 | Read review
5 of 5