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The crown plaza keeps outdoing itself. I have stayed several times and each time is better than before. It’s the little things like early check in and having a bottle of wine waiting. The rooms are comfortable and are well appointed; most having a great...More
The Crowne Plaza is a very accommodating and fairly upscale hotel. They had an indoor pool and an outdoor pool, a bar, restaurant, free parking, coffee and the usual toiletries in the room – all are always appreciated - free Wi-Fi with the room, a...More
Response from Craig C, Front Office Manager at Crowne Plaza AlbuquerqueResponded 6 September 2017
Thank you for the wonderful review regarding your previous stay with us! We are glad that you enjoyed our fruit infused water. Our guests get a kick out of the explosive taste. We do hope that your overall stay was comfortable as can...More
They just don’t get customer service here...asked for a quiet room and was assure the room I was given was on the “quiet” floor,.. which was just a way to try and placate me. Room wasn’t quiet and when I asked about moving was told...More
Check-in was poor: too cramped area for influx of guests on convention week-end. Desk staff offered to help me with my luggage, but delayed with non-stop arrivals. I was in process of making second trip when he did arrive with remainder. GOOD bed, smaller TV...More
Dear Crown Plaza Albuquerque -
It's been almost a month since I wrote to you regarding a problem I had at your hotel but there has been no response.
This was a case of something in the hotel making me physically ill and also a...More
Thank Trish C
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 1 week ago
Dear Trish C,
Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests....More
US$94 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Tracie J | Property representative |
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front... More
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front desk. Thanks again for your questions.