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Homewood Suites by Hilton Albuquerque - Journal Center

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324 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Albuquerque - Journal Center
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Showing 322: English reviews
Carlsbad, New Mexico
1 review
Reviewed 8 September 2016

I've not stayed in a hotel that had this nice of room as well as complimentary breakfast for the money! I will stay here every time I go to Albuquerque for my sons baseball tournaments. The only negative is the pool is small.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jeffrey R
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Jeffrey R, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star... More 

Santa Fe, NM
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 29 August 2016

Homewood is a great price, but the one bedroom suites are very small. Kitchen is adequate and full refrigerator is nice. Bed is very comfortable, but they have no foam pillows for people who want a supportive side sleeper. There are no safes in the room or makeup mirrors. The Complimentary internet is very slow especially during heavier usage time.... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Druktenis
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

Georgetown, Colorado
Level Contributor
287 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 22 August 2016

I have stayed at this facility before. It is convenient to many businesses. Book a west facing room for the balloon fest and east for the great sunrises. I-25 traffic can be a real pain but there are alternative north/south side streets.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Paul S
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done.... More 

Las Cruces, New Mexico
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 August 2016

No problem with the room, but the check in time was supposed to be 3 PM and it ended up being 5:30. Not the front desk gal's fault but they were understaffed and that is not what you expect. I would give them another chance. As for the room very nice and quiet.

Helpful?
Thank crucesdave
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for your high rating of our hotel and for taking the time to share your experience! I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. We are very happy to learn that your stay was so peaceful, and we hope to see you... More 

Chesapeake, Virginia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2016

I travel to Albuquerque several times a year and normally stay at home wood suites. I stayed here about a year and was impressed with the facility. But the quality seems to have slipped some since then

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank silkburke12
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We also appreciate your suggestions for improvement... More 

Knoxville, United States
2 reviews
Reviewed 13 August 2016

I spend a lot of time in Albuquerque and always stay here... it is my home away from home. There are places to eat, shop and exercise without a lengthy drive. While it is close to to I-25, there is no noise and the sun shades keep the light out when I need to sleep a little later.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Larry R
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2016

We have stayed here before and it is a great hotel that is clean with suites. Would recommend to anyone. It is in a great location and is quiet. There are different suite sizes to just understand that when booking.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank bonitah613
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are excited to learn that we made such a great impression during your recent stay. On behalf of our entire staff, we thank you for your business and we hope to see... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2016

Loved the suite and the hospitality that was provided during our recent stay. Will definitely recommend to others and it will be my choice of property if I ever visit their again. Breakfast was perfect and the parking and internet were very easy to use.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank rktwins
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable staff, as well as the liking you expressed with the accommodation in total. We only wish to give nothing but the best service to our guests and to know that we have accomplished such goal gives us... More 

Port Arthur, Texas
1 review
Reviewed 8 August 2016

Staff was friendly. The hotel was very clean. I would definitely stay again. Breakfast was also very good and very fresh. The location was good as well. I didn't feel like I was in an unsafe area of town.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank G8490AJashleys
Nancy C, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We are very happy that you enjoyed our breakfast choices and most especially the location, the cleanliness and comfort that our hotel gave you. We look forward to serving you again. More 

Espanola New Mexico
1 review
Reviewed 4 August 2016

Our room smells like a fish and the front desk at the hotel charged one of our credit cards for 4 only asked him to only charge them for 3 and we will pay the other one with a different card he was confused and didn't know how to help us with that and I think that you should not... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank alexandergC6325PD
Nancy C, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Region: United States > New Mexico > Albuquerque
Price Range: $134 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque - Journal Center 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Homewood Suites By Hilton Albuquerque - Journal Center New Mexico
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and other travellers.
2 questions
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Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid third floor due to cigarette smell.”
 of 5 bubbles desertdweller2016, 16 Nov 2016 | Read review
“Go elsewhere.”
 of 5 bubbles triciaf539, 12 Oct 2016 | Read review
“most rooms are good”
 of 5 bubbles crucesdave, 17 Aug 2016 | Read review
“Pick a room on the 3rd floor - extremely quiet.....”
 of 5 bubbles deborahr855, 9 May 2016 | Read review
“Any room is good”
 of 5 bubbles bonitah613, 17 Feb 2016 | Read review
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