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Homewood Suites by Hilton Albuquerque - Journal Center

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332 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Zuni, New Mexico
Reviewed 28 September 2016

It's always a good stay at the hotel and I've never had a bad stay. Staff is great and friendly. Traffic in the morning can be a bit tricky but overall I like the location being away from the center of the city. Less foot traffic in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 814quincym
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear 814quincym, I am so glad that you found our hotel to be convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad that you found your experience to be satisfactory and learn that your stay was so peaceful, and we hope to see you...

horizon, United States
Reviewed 27 September 2016

great staff, facilities and breakfast. easy access to everything, shuttle to EXPENSIVE SANDIA provided ,which we used for ZZ TOP concert, love the waffles, free tea coffee and lemon water and the room set up it awesome

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Johnny R
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Johnny R, Thank you for taking the time to tell us how our staff efforts to provide a comfortable and convenient experience have been successful. Wow!!thank you so much for compliment to our waffles , free tea coffee which you liked it . Thank you again for your feedback and kind words regarding the five star service and accommodations...

Reviewed 24 September 2016

I find this hotel convenient and having everything we need when we go to Albuquerque It is convenient to what we want to see and do and we find the suite style of this Hotel to be great and having a full fridge and stove is a wonderful aspect of being able to have left overs etc.

Review collected in partnership with Homewood Suites by Hilton
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1Thank bonitah613
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear bonitah613, Thank you very much for sharing your travel experience you had with us and happy to hear that you found the location to be so convenient for your needs. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We...

denver
Reviewed 24 September 2016

Reason for this travel was to celebrate my Albuquerque Office's 10 year anniversary.So I travel there several times a year. This property has become one of my favorites. Have always been pleased with cleanliness and quiet of rooms. Some evenings I want to make it an early evening to work from my room. The evening food offering is satisfactory and...

Review collected in partnership with Homewood Suites by Hilton
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1Thank estephenson
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear estephenson, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient...

El Paso, Texas
Reviewed 23 September 2016

This is convenient hotel for those wishing to be by Journal Center and north Albuquerque. This staff is representative of high-heeled and standards. The hotel is being remodeled and expanded so in the future it should even Exceed expectations.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Susan V
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Susan V, Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, and our friendly and welcoming staff. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

Dulles, Virginia
Reviewed 15 September 2016

The room was a former smoking room; the residual smoke smell was still in the room. The tub had two low spots that water pooled in. The room was cramped, one chair had a cigarette burn hole. The sofa seating cushion was stained. TV channel selection is the worst I have ever experienced in a hotel. I requested another room,...

Review collected in partnership with Homewood Suites by Hilton
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Thank barrybD5432IM
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear barrybD5432IM, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this...

Albuquerque, New Mexico
Reviewed 14 September 2016 via mobile

We stayed one night at this location. It was nice. The rooms were clean. Staff was friendly. The breakfast was good but bacon rather than sausage would be nice, or add bacon. Bed was clean and comfy. I'd stay here again.

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Thank mrico1
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear mrico1, Wow, I can't begin to tell you how much we enjoyed reading this review and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We also appreciate your suggestions for our breakfast...

Las Cruces, New Mexico
Reviewed 9 September 2016

Stay was great breakfast was good but better be ready to deal with rude evening staff member whom does the evening snacks she acts like it is her food and is more worried about her phone then guests also cookies go fast and several customers take many due to small evening snack so if you want a cookie get it...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank leemI813FI
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Hi leemI813FI, Thank you so much for your compliments to our breakfast which is good, I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. I hope you will accept our...

Carlsbad, New Mexico
Reviewed 8 September 2016

I've not stayed in a hotel that had this nice of room as well as complimentary breakfast for the money! I will stay here every time I go to Albuquerque for my sons baseball tournaments. The only negative is the pool is small.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jeffrey R
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Jeffrey R, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star...

Santa Fe, NM
Reviewed 29 August 2016

Homewood is a great price, but the one bedroom suites are very small. Kitchen is adequate and full refrigerator is nice. Bed is very comfortable, but they have no foam pillows for people who want a supportive side sleeper. There are no safes in the room or makeup mirrors. The Complimentary internet is very slow especially during heavier usage time....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Druktenis
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

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Near Homewood Suites by Hilton Albuquerque - Journal Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Region: United States > New Mexico > Albuquerque
Price Range: $131 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque - Journal Center 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Homewood Suites By Hilton Albuquerque - Journal Center New Mexico
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose king suite over the studio - it is worth the space”
 of 5 bubbles FrenchAtHeart07, 4 Jan 2017 | Read review
“Avoid third floor due to cigarette smell.”
 of 5 bubbles desertdweller2016, 16 Nov 2016 | Read review
“Go elsewhere.”
 of 5 bubbles triciaf539, 12 Oct 2016 | Read review
“most rooms are good”
 of 5 bubbles crucesdave, 17 Aug 2016 | Read review
“Pick a room on the 3rd floor - extremely quiet.....”
 of 5 bubbles deborahr855, 9 May 2016 | Read review
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