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Homewood Suites by Hilton Albuquerque - Journal Center

Booking.comUS$109*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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352 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Albuquerque - Journal Center
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Showing 350: English reviews
Schertz, United States
Reviewed 15 July 2016

Clean room. Used the kitchette to prepare meals nightly during my stay. Very friendly and helpful staff. If I had anything that was an issue it was with the jacuzzi. When the jets were turned on, the bubbles shot straight up the walls instead of toward the middle of the jacuzzi. This made it difficult to relax as no matter...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Gil M
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your recommendation! Your five star review means a lot to us, and...

Reviewed 7 July 2016

quiet. efficient and friendly staff. clean, rooms are comfortable, good breakfast, prompt desk service. location suited us, parking was ample, kitchenette is well equipped, good sound proofing, quiet elevator,

Review collected in partnership with Homewood Suites by Hilton
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Thank 479stuartj
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back...

El Paso, Texas
Reviewed 6 July 2016

Comfortable experience and probably would stay again. Complimentary breakfast was satisfying. Staff was friendly just on checking in, the individual check in did not know how to set up a direct bill. For someone traveling for business, that's very important.

Review collected in partnership with Homewood Suites by Hilton
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Thank silvialH2682CO
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again...

Gig Harbor, Washington
Reviewed 2 July 2016

We stayed here twice in a month. This is a comfortable hotel located along the I-25 corridor. It's quiet and convenient to northern Albuquerque sites. (There is a Cracker Barrel two doors down! :) ) Make sure you don't park in the parking lot on the east side of the building...they tow cars from that lot. We know because the...

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Helpful?
Thank Suzan1028
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the...

Reviewed 1 July 2016

The hotel has a roach problem that they seem to know about and apparently do not seem to care. I had to be there two weeks for work and did not enjoy having to worry about having to kill bugs the entire time.

Review collected in partnership with Homewood Suites by Hilton
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Thank M3621RHnicoled
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further bed bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we...

Phoenix, United States
Reviewed 20 June 2016

This was my first stay at Homewood. Service was good and rooms were clean. Facility provide most niceties and was well maintained. Parking is minimal due to govt. building on East side. Complimentary internet and breakfast are on par with most hotels that offer these options. Homewood could stand out by improving the mediocre internet speed and breakfast quality, but...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dan E
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. It's rewarding to learn that we exceeded your expectations with the accommodations and cleanliness of our guest rooms. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

Houston, Texas
Reviewed 18 June 2016 via mobile

We had picked this establishment based on Hilton brand reputation for a girl's weekend in celebration of my mother's birthday. Unfortunately we were beyond disappointed. The hotel itself is quite shabby especially compared to other homewood suites I've stayed in. The Insuite furniture, decor, and amenities were in par with a motel 6, however upon checkin we shrugged it off...

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1Thank christinaa460
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I am very sorry for the disturbance that pest alert caused. Orkin Pest Control has inspected the room thoroughly and could not find any evidence of bedbugs or any other pest. They have treated with heat treatment to...

Anthony
Reviewed 16 June 2016

I would stay at another hotel based on the points this one takes compared to other hotels in Albuquerque... All in all this is a nice hotel always happy with the Hilton honors brand... Centrally located had a good night sleep.

Review collected in partnership with Homewood Suites by Hilton
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Thank Tw S
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We hope to see you again soon,...

New Mexico, United States
Reviewed 16 June 2016

Everything was excellent. The only issue I had was the AC. It was fairly loud and since I'm a light sleeper I didn't sleep as well as I'd like. Still would stay again. We also thought the value for the items available in the room was perfect. The kitchen amenities were perfect.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rebekah M
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I do apologize for the AC that you encountered, though I'm very glad that this did not detract too much from your overall experience, we are able to quickly address maintenance right away and I thank you for taking the time...

Castle Rock, Colorado
Reviewed 7 June 2016 via mobile

We came to Albuquerque in May. Our stay at Homewood Suites was very pleasant during a stressful time. The front desk staff was friendly and worked with our change of plans. Nick was helpful and made our stay enjoyable. He made us smile. Thank you.

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Helpful?
Thank steifel
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Region: United States > New Mexico > Albuquerque
Price Range: $137 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque - Journal Center 3*
Number of rooms: 63
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Homewood Suites By Hilton Albuquerque - Journal Center New Mexico
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose king suite over the studio - it is worth the space”
FrenchAtHeart07, 4 Jan 2017 | Read review
“Avoid third floor due to cigarette smell.”
desertdweller2016, 16 Nov 2016 | Read review
“Go elsewhere.”
triciaf539, 12 Oct 2016 | Read review
“most rooms are good”
crucesdave, 17 Aug 2016 | Read review
“Pick a room on the 3rd floor - extremely quiet.....”
deborahr855, 9 May 2016 | Read review
5 of 5
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