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Excellent staff - friendly and professional. Always happy to help with questions. Stay included a happy hour with 1 free beverage and snacks. Excellent breakfast buffet included. Clean comfortable room
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Traveling through stopped to stay and watch the Super Bowl. Customer service was excellent the room was Excellent it was clean and comfy and the shower was to die for the pressure was great. Breakfast was one of the best in all the hotels we...More
Thank Randy-Renee S
Response from Jessica C, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & SpaResponded 2 weeks ago
Hello Randy-Renee S,
We thank you for taking some time to complete a TripAdvisor review; we appreciate your feedback. We are happy to hear that overall your stay at the Embassy Suites by Hilton Albuquerque was an enjoyable one! We invite you back for another...More
Our check in was wonderful! Friendly and so helpful. When we walked into our room, there was a beautiful box filled with salsa, chips, jerky, sodas and nuts with a kind handwritten note wishing my husband a very Happy Birthday. Thank you Beatriz for your...More
We booked an event a year in advance and they overbooked the day of our event. How does that happen? Well, they've had turnover but I could have overlooked if it ended there. Because of the events, the bathrooms were overloaded with trash and dirty....More
Samantha took great care of us! We enjoyed our time sitting after breakfast chatting and Samantha cleared our table and made sure we were satisfied and happy. She was very pleasant and helpful! She is a fantastic employee and we enjoyed getting to know her.