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Holiday Inn Hotel & Suites Albuquerque North I-25

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Holiday Inn Hotel & Suites Albuquerque North I-25
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Albuquerque North I-25
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Showing 105: English reviews
Maple Grove, MN, United States
Reviewed 15 July 2016 via mobile

Nice facility and very nice staff. Rooms were nice. Loved the comfy bedding. Bar is nice but a little pricey. Food was good. Beautiful view!! Location is close to many good resturants and shopping. Pool w water slide is nice for family

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Helpful?
Thank John E
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear John E: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that you enjoyed our staff and facility. Please stay with us again soon and thank you for your patronage. Sincerely, Steve Caalim, C.H.A. General Manager

Lafayette, Louisiana
Reviewed 30 June 2016 via mobile

Gathering with Franciscan seminary friends from 40 plus years ago made this trip. Staff was very accommodating. The breakfast to order was a highlight each day, with delicious early morning fare, attentive wait staff carefully handling our large group(s) with smiles & care. Front desk staff handled check in in seconds, even while orienting a new employee. The folks cleaning...

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Helpful?
Thank warrenhebert
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear warrenhebert: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that you and the Franciscan seminary group had enjoyed our hotel and services. Thank you for your kind comments about the Front Desk and Restaurant staff. I appreciate the opportunity to correct your concerns with...

Dallas, Texas
Reviewed 15 June 2016

Not impressed with this facility. Very noisy next to I-25 and club nearby. Room (630) with sagging mattress that appeared to never been rotated. No ironing board (had to request), iron leaked and had to ask twice for a replacement. Carpets are stained in hallway and rooms. There are other hotels nearby I would recommend over this facility.

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Helpful?
Thank Wayne S
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Wayne S.: I appreciate your taking the time to share your recent disappointment with our hotel regarding your experience at our hotel. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am sorry if this was not your experience. You can be confident that I...

Dalhart, Texas
Reviewed 14 May 2016

This was a nice and very clean place. Getting in and out of the hotel was a little strange along with the location. I had a good nights sleep in a very comfortable room. Would stay here again if in the area.

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Helpful?
Thank DOlsen2014
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear DOlsen2014: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that your had a good nights sleep and stated that the hotel was a very clean place. I will consider your comments about the hotel access to correct. I appreciate the opportunity to correct your...

Amarillo
Reviewed 1 May 2016 via mobile

Whatever you do if you stay here, beg, plead, threaten, bribe...do whatever it takes to be far far away from the elevator. The loudest elevators in the world. After one sleepless night, the hotel staff allowed us to move. The staff was extremely helpful and accommodating. Hotel was clean...not walk on the carpet barefoot clean, but not have to sleep...

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Thank theuncoolmom
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear theuncoolmom, Amarillo, Texas, USA: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that you enjoyed our housekeeping services and that our staff was extremely helpful and accomodating. I will pass your positive comments to my staff. On the other hand, I apologize about the...

Dunlap, Tennessee
Reviewed 15 April 2016 via mobile

A reasonable Holiday Inn. Check in was easy and pleasant and the room was up to par. It's in a convenient area with lots of restaurant options. I didn't visit the pool. What I didn't like was the fact that the AC has a funky system on it and the Wi-Fi didn't work in my room, the signal was too...

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Helpful?
Thank ThatPilotTech
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear ThatPilotTech: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that your had an enjoyable stay with us. I will pass your other comments on to my Maintenance Manager about the issue with the AC and WiFi to correct. I appreciate the opportunity to correct...

Vienna, Virginia
Reviewed 18 March 2016 via mobile

The room was exceptionally clean ! Beds and pillows very comfortable, and was very guiet. A good nights rest in our travels. Reasonable cost for the area. Left our truck totally packed, parked where it was visable from room, all was good in the morning.

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Helpful?
Thank Dixie B
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Dixie B: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that you enjoyed your stay and had a very comfortable nights sleep. It is our goal to exceed you expectations. I look forward to service you again in the near furture. Sincerely, Steve Caalim,...

Denver, Colorado
Reviewed 30 November 2015

I would give this hotel ZERO stars if I could. We checked in, went upstairs and about an hour later the entire floor was full of screaming kids, slamming doors, banging on the walls (which are paper thin). There was a large party that had checked into the surrounding three rooms. I asked if we could move and was told...

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Helpful?
1Thank Misty M
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Misty M - Denver, Colorado: I appreciate your taking the time to share your recent disappointment with our hotel regarding your experience at our hotel. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am sorry if this was not your experience. You can be...

Reviewed 7 October 2015

I cannot believe the bad reviews I see here, I was also in ABQ for the balloon fest and I loved this hotel. The staff was so friendly from the moment we checked in. We communicated with front desk, maintenance, housekeeping, and management. Each encounter was professional and friendly. Maintenance went to find us a special screw driver to open...

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Helpful?
Thank Jennifer S
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Jennifer S: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel, the Holiday Inn & Suites Albuquerque - North I-25. I was very glad to hear that we were able to assist your 3 year old nephew when he got sick. I will certainly pass your comments on to my front...

Orlando, FL
Reviewed 6 October 2015

Just a horrible stay but because of the festival in town, could not leave and get our money back. The halls stunk, the room smelled bad as well (had to go out and buy a candle to kill the odor). The a/c didn't work either, like a previous guest, we had to manually reset it each time it got hot....

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Helpful?
Thank MudderDeb
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear MudderDeb, Thank you very much for taking the time to share your experience with us. I’m very disappointed to hear about your experience during your stay. Please accept our sincere apology for the issues you encountered particularly with the air conditioning of the room, our mattress, and if you did not have an enjoyable breakfast experience. The feedback we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Albuquerque's newest full service hotel, Holiday Inn Hotel & Suites, conveniently located at I-25 and Jefferson Street NE-Exit 229. We have been expecting you! Holiday Inn Hotel & Suites Albuquerque is located North of downtown, 8 miles from the Airport-Albuquerque International Sunport, 2 miles from Balloon Fiesta Park, 8 miles from Sandia Peak Aerial Tramway, 5 minutes from the University of New Mexicoand less than 10 minutes from Kirtland AFB. Each of our 122 beautiful and inviting Guest Rooms (including 26 SUITES) have been designed to make your stay comfortable and productive whether you are with us on business or pleasure--each offering complimentary wireless high-speed internet. During your stay at Holiday Inn Hotel & Suites Albuquerque, you can relax! Enjoy yourself! Take time to slide down our two-story waterslide making a splash into our indoor pool, Slide hours of operation are: Friday 5pm-10pm, Saturday 9am -Noon & 2pm-10pm, Sunday 9am-noon. Closed Monday through Thursday. Guests will receive 2 complimentary wrist bands per room. Welcome to our home, Holiday Inn Hotel & Suites Albuquerque! Enjoy your stay in our land of enchantment. Come back when you can stay longer. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Albuquerque North I-25

Address: 5050 Jefferson Street Ne, Albuquerque, NM 87109
Region: United States > New Mexico > Albuquerque
Price Range: $138 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque North I-25 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque North i-25
Holiday Inn Albuquerque
Albuquerque Holiday Inn
Holiday Inn Hotel & Suites Albuquerque North I-25 New Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Albuquerque North I-25 staff and other travellers.
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7 months ago

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Questions? Get answers from Holiday Inn Hotel & Suites Albuquerque North I-25 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“not a good experience!”
jessenzanesmommy, 25 Mar 2017 | Read review
“Ask for the Mountain view , really pretty”
G186FTjeffc, 8 Feb 2017 | Read review
“I walked the hall ways and stairs for exercise and every floor appear to be decent, and safe.”
82paulaf, 27 Oct 2016 | Read review
“Go somewhere else.”
951mistym, 30 Nov 2015 | Read review
“Go some place else”
MudderDeb, 5 Oct 2015 | Read review
5 of 5