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Quality Inn & Suites

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Traveller (127)
Room & Suite (40)
Pool & Beach (12)
Ratings and reviews
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“clubhouse inn”(63 reviews)
“free drinks”(72 reviews)
“drink tickets”(11 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
2 Star Hotel
Three diamond, garden-style hotel featuring over-sized guest rooms & suites. Beautifully landscaped courtyard with outdoor pool. Indoor over-sized hot tub. Complimentary full, hot breakfast buffet and evening reception included. Over-sized guest rooms and suites featuring first-class...
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Location and contact
1315 Menaul Blvd NE, Albuquerque, NM 87107-1633
8 km to Albuquerque Intl Airport
58 restaurants are within a 2 km radius
4.0 km from Albuquerque Old Town
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (754)
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744 results
Traveller rating
356
241
87
37
23
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LanguageEnglish
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356
241
87
37
23
Show reviews that mention
All reviewsclubhouse innfree drinksdrink ticketsgreen chile stewmanager's receptionfree happy hourno elevatorwaffleseach guesta great place to stayshuttle servicehot tubwould definitely stay here againballoon fiestabiscuits and gravyeasy accessbeds were comfortable
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1 - 5 of 744 reviews
Reviewed 1 week ago via mobile

My husband and I were driving criss country and had put in a 10 hour day. We arrived to a nice clean room. They have pool + indoor hottub. We did take advantage of 2 free drinks. Our drink hostess was friendly. We ended up...More

Thank 2014jcjc
Response from Trisha K, General Manager at Quality Inn & SuitesResponded 6 days ago

Thank you so much for your review. We do have a great hotel. I am glad you took advantage of the 2 free drinks. Our courtyard pool is one of nicest in town. We hope to see you again when your in Albuquerque.

Reviewed 1 week ago via mobile

Terrible hotel. Last minute stop. Most web sites had good reviews and it so isn't. Run down and dirty. Killed a couple roaches walking thru the courtyard in a hunt to find our room. No elevator. Air conditioner in room put out only luke-coolness on...More

1  Thank gemhasant
Response from Trisha K, General Manager at Quality Inn & SuitesResponded 1 week ago

Thank you for your review. As you stated we have great reviews, so I am concerned about your stay. All of the web sites state we do not have an elevator. I apologize your stay wasn't up to par, that's not how this hotel runs.

Reviewed 6 June 2018

Check In is extremely slow. I don't know what there procedures are, but it to a long time to get checked in. Check In staff was not hostile, but were not particularly friendly either. The room was generally clean, but the carpet was in very...More

1  Thank PurplePica
Response from Trisha K, General Manager at Quality Inn & SuitesResponded 7 June 2018

Thank you for your comments. I would like to apologize for the check in taking to long, I will get with the front desk staff and see what we can do to improve this process. I am going to be replacing the carpet in the...More

Reviewed 6 June 2018

The location is difficult to get on and off the interstate. The place was 100% booked and about 1/2 ready. Yes we got free drink and meal tickets. The oven burned up so no hot food. The bar closed at 8PM which did us no...More

Thank Steve N
Response from Trisha K, General Manager at Quality Inn & SuitesResponded 6 June 2018

Thank you Steve for staying with us. I apologize that your stay wasn't up to par. I am glad you liked the room. I will be discussing the other issues with my staff. I do appreciate the comments.

Reviewed 5 June 2018

From what I understand this property has recently been obtained by Quality Inn. It appears to have been neglected and it is quite obvious that QI is making an effort to upgrade. The staff are very nice, rooms clean, bed very comfortable and quiet. On...More

Thank Andy132
Response from Trisha K, General Manager at Quality Inn & SuitesResponded 5 June 2018

Thank you for your review. We are trying to upgrade the hotel, you will see changes. I am sorry you didn't like the breakfast, I will be looking into why it was just average.

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About
Description
Three diamond, garden-style hotel featuring over-sized guest rooms & suites. Beautifully landscaped courtyard with outdoor pool. Indoor over-sized hot tub. Complimentary full, hot breakfast buffet and evening ...More reception included. Over-sized guest rooms and suites featuring first-class amenities. In-room coffeemaker, hair dryer, full-size iron & board, alarm clock/radio, well-lit work desk, voice mail and free high-speed internet access. Complimentary shuttle service 7AM-7PM, reservations required. 24 hour business center and lobby coffee. Full service gym available ofsite, complimentary. Less
Hotel class
Hotel class
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Restaurant
Spa
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (127)
Room & Suite (40)
Pool & Beach (12)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kadi A
2 March 2018|
Answer
Response from Trisha K | Property representative |
Yes we are five - ten minutes away depending on traffic. We also have a free shuttle service from 7am - 7pm that can take you as well.
0
Votes
Scotty1000
25 December 2017|
AnswerShow all 2 answers
Response from Trisha K | Property representative |
The breakfast and all the amenities are the same. The only things that changed are the name and you will start to see some improvements.
0
Votes
verandah89
11 August 2016|
Answer
Response from Trisha K | Property representative |
Dear verandah89, Yes, we indeed accept cats, with the expectation that the cat is housebroken. It costs an additional $15.00 USD per night, per pet. We appreciate your interest, and look forward to serving you!
0
Votes
Room Tips
"Stay as far from the streets as possible because of the noise, but it is a little difficult because it is on..."
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"Go somewhere else"
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"Many more hotels, try away from highway"
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"room 277 for the win"
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