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All reviewsclub levelstarbucks coffeelobby barcoronado mallshopping and restaurantsparking lotsandia mountainsfront desk stafffree internetwonderful hotelbusiness centerbed was very comfortablei highly recommend this hotelnew mexicoroad tripuptowndamen
The room was unsatisfactory, reminds you of a holiday inn. Night auditors were rude and just all around unfriendly, the bar food closed at 1130pm when its advertised midnight, after I come back down they had taken someones order who came in after me. I...More
I had the privilege not only to stay at the Sheraton Uptown Albuquerque, but I facilitated a 2 day event there. Accommodations and staff were remarkable. They all displayed teamwork and the upmost respect was shown towards each other. They were very helpful in that...More
We booked the hotel through Expedia. When we got to the hotel we asked about the internet access. We were told that it’s not in our deal. We explained to her that we ordered a room with free internet and she said it’s Expedia fault...More
Thank DORIT C
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 1 week ago
I appreciate you taking the time to share your experience. I would like to apologize for any miscommunication about the WiFi. I can assure you that we understand the importance of being connected wether you are traveling for business or leisure. For future...More
This is an exceptionally well managed property in an excellent location. The property is clean and well maintained. The staff is excellent! Highly recommend for anyone headed to Albuquerque. You will not be dissapointed.
We actually tried to make a reservation at a nearby hotel but they were sooo rude that by the fourth can you hold we hung up and called the Sheraton. They were super nice, especially Sharel who greeted us when we checked in. The room...More