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Sheraton Albuquerque Uptown

1,343 reviews
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Traveller (229)
Room & Suite (205)
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Overview
  • Excellent54%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“club level”(60 reviews)
“night manager”(29 reviews)
“starbucks coffee”(21 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Sheraton Albuquerque Uptown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,343)Write a Review
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All reviewsclub levelnight managerstarbucks coffeelobby barcoronado mallshopping and restaurantsparking lotfront desk staffsandia mountainsthe general managerbusiness centerbed was very comfortablenew mexicoballoon fiestaroad tripuptowndamen
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501 - 505 of 1,319 reviews
Reviewed 28 March 2015

What a superb property. Hotel staff are knowledgeable, courteous and friendly. Rooms are clean, well equipped, and the hotel is loaded with amenities, and in an extremely convenient part of town. We were here to kill 2 days of an 11 week road trip and...More

1  Thank jwredlabel
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 4 April 2015

Dear jwredlabel, May I please begin by sharing that we only hope that your next visit will be able to be much longer! Thank you much for the 5* Star 'Fabulous' guest review. That you found our staff to be courteous and friendly is always...More

Reviewed 27 March 2015

I highly recommend the Sheraton Uptown when visiting Albuquerque. The location is great, but most importantly they get customer service right. It's a nice hotel and the staff is very friendly and accommodating. I bet you wont be disappointed with a stay here.More

1  Thank Andy S
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 4 April 2015

Dear Andy, Please do allow me to say thank you for the very nice 5* Star guest review. That you enjoyed your visit and that our customer service clearly 'exceeded your expectations' is the type of guest observation that every hotel manager loves to hear....More

Reviewed 26 March 2015

New Mexico State Daughters of the American Revolution booked a 3 day conference at this hotel in March of 2015. Checking in was a bit delayed because of another conference, however a wonderful lady at the desk took extra care to insure that we had...More

Thank Holley-7
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 2 April 2015

Dear Holley, It is so good to receive your very nice 4* Star guest review of our Sheraton Albuquerque Uptown. Equally, it was 'Our Pleasure' to once again host your wonderful group the New Mexico State Daughters of the American Revolution and certainly look forward...More

Reviewed 24 March 2015

I have traveled all over the world and I have stayed in the fanciest, average, to so- so kind of hotels….So to me what makes a hotel experience so memorable that surpasses the rest.. The answer is honestly ..it is the Friendly staff, Cleanliness, and...More

Thank catwalkart216
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 26 March 2015

Dear Cat, Wow, it is wonderful to be in receipt of your very kind 5* Star review! Please let me share that it was 'Our Pleasure' to be your home away from home in Albuquerque, New Mexico ~ the Land of Enchantment. Cat, I know...More

Reviewed 23 March 2015

The room is big, well furnished and super clean I like it. The check in & out process is quick and efficient. Staff is very friendly and professional. You may have to park in the back of the hotel because the main parking lot is...More

Thank nguoithucdem
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 26 March 2015

Dear nguoithucdem, It is 'My Pleasure' to be in receipt of your very nice 5* Star guest review. Equally, your trip advisor senior contributor guest status is mutual respected and your comments are noteworthy. We are very glad that you had the opportunity to fully...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$109 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$109 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (229)
Room & Suite (205)
Dining (62)
Pool & Beach (23)
Amenities (29)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Gloria K
13 November 2017|
Answer
Response from Damen K | Property representative |
Hello Gloria, We are a dog friendly hotel and happy to accommodate. We do have a pet fee/cleaning fee of $50.00 once a pet has been in a room. Let me know if I can be of any further assistance.
1
Vote
M G
24 October 2017|
Answer
Response from Damen K | Property representative |
Yes, we host Foul Play every Friday and Saturday Night sorry for our delayed response
0
Votes
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Room Tips
"Ask for a mountain view."
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"Pay the little extra to stay on the Club Floor"
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"Across the street from Balloon Fiesta shuttles. Perfect location for that."
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"Suites on the second floor may have limited views, 3rd floor and above are great. Nice view from the 8th..."
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