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Residence Inn Albuquerque

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204 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Boulder City, Nevada
Reviewed 25 March 2015

This is by far the worst Marriot experience I have ever had in my entire life! The staff was unfriendly, poorly dressed, smoking on site (at the pool), and rude. The room was dirty in all the little corners and places that weren't in plain sight. The doors were locked early in the morning, I had to stand outside for...

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Helpful?
1Thank jules2015473
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Jules, I am quite concerned as I read the review of your recent stay at Residence Inn Albuquerque. First, I want to thank you for taking time to review the hotel as any feedback from our guests, positive or negative, is always helpful. I want to apologize for your unfortunate experience and assure you, this is not a normal...

Littleton, Colorado
Reviewed 24 March 2015

For four years we've been stopping off at the Residence Inn Albuquerque on our way to and from Phoenix. It's a great place for our family. Super close to my kids favorite restaurant - Rudy's. Rooms are always clean and the staff is friendly and accommodating.

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Thank krprlschoon
Borrego Springs, California
Reviewed 25 February 2015

Wonderful! If we weren't on a fairly tight schedule driving from California to Maine, we would have stayed here an extra night just to relax and enjoy the ambiance. Our Suite 813, on the first floor, was warm and inviting when we walked in. It was spotlessly clean. The kitchen area was perfectly outfitted with every necessity you could imagine...

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Thank Wahzah
Woodbury, Minnesota
Reviewed 16 February 2015

We stayed here for one night on our journey toward Arizona. it was a very comfortable room with lots of room, including a nice kitchen area. We had an excellent nights rest here. The room was very clean. The breakfast has a nice variety of hot foods to get you started in the day. In like, the breakfast area was...

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2Thank Nancy W
Farmington, New Mexico
Reviewed 13 February 2015

My husband and I stayed here for our anniversary weekend. The only issue we had was when we arrived the room was cold since the heat had been turned off and it was <30 degrees outside. It took nearly 3 hours to be able to get out of our coats but then it was just fine. The kitchen is very...

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Thank DLHulin
Louisiana
Reviewed 13 February 2015

I try to stay at this property every time I visit Santa Fe. The property is in a great location, about a 5 minute drive to the Plaza (use the back streets) and near Museum Mountain. The staff is always friendly and accommodating. Breakfast is plentiful and different each morning in the "hot food" area. Nice pool and jacuzzi. The...

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1Thank bandman15
Kansas City, Missouri
Reviewed 4 February 2015

Pretty standard Residence Inn. Staff friendly and efficient. Very clean due to good housekeeping staff. Mattress very comfortable on this stay. Buffet breakfast included in price was good. Nice Samsung TV. Plenty of restaurants both chain and local on a Main Street half a block away.

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Thank Motion22
Reviewed 12 January 2015

I would give 5 stars if the room had not been so cold because the hear was off and it took nearly 4 hours to not have to wear a heavy coat in the room. The full kitchen is great and the property is well maintained. The Breakfast is better than most and the serving staff is very friendly. We...

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Thank bonitah613
San Diego, California
Reviewed 7 January 2015

Clean hotel. Nice breakfast. Front desk staff demonstrated personal issues regarding differences in race during our entire stay as evidenced by her refusal to interact with us, fraudulent attempts to overcharge debit/cc by hundreds of dollars to prevent check in (unfortunately, the room was pre-booked), and refusal to offer services. However, all other staff members were nice.

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Helpful?
Thank lisa h
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Guest, I'm glad we were able to discuss your hotel experience over the phone. Once again, I'm sorry for the misunderstanding. Same day reservations on Expedia don't always filter payment information to the hotel right away. The front desk agent was trying to authorize your debit card for the entire stay which is standard procedure but you had already...

Denver, Colorado
Reviewed 3 January 2015

Stayed here for one night while passing through the area. The room itself was comfortable and included most amenities, though the kitchen was a little dated and the room was not thoroughly cleaned or maintained (dirty dishes, broken lamp). The walls are very thin and seem to amplify sound. We were on the first floor and were up all night...

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Helpful?
Thank HotelInspector420
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear HotelInspector420, Thank you for taking time to review my hotel and providing such valuable feedback. I apologize for your sub-par hotel experience. My team strives to provide a flawless and enjoyable stay for all of our guests and unfortunately we fell short in your case. I will certainly share your comments with the hotel staff and ownership to make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Albuquerque

Address: 3300 Prospect Ave NE, Albuquerque, NM 87107-1858
Region: United States > New Mexico > Albuquerque
Price Range: $172 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albuquerque 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Residence Inn Albuquerque Hotel Albuquerque
Albuquerque Residence Inn
Residence Inn Albuquerque New Mexico
Hotel Style:
#33 Family Hotel in Albuquerque
#34 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Albuquerque staff and other travellers.
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3 months ago

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Questions? Get answers from Residence Inn Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the side closest to the interstate”
 of 5 bubbles titiger, 18 Oct 2016 | Read review
“If you get a room on the inside areas...you can watch the road runners bolt around...awesome !”
 of 5 bubbles bobhU6599XF, 7 Aug 2016 | Read review
“Stay far away from the back of the property it is literally right next to I-40”
 of 5 bubbles Ken_Plains_Traveler, 14 Jul 2016 | Read review
“Penthouse only available on the 2nd floor”
 of 5 bubbles 930brandyg, 4 Jul 2016 | Read review
“The second floor rooms are accessible by outside stairs only.”
 of 5 bubbles roadstrainsplanes, 28 May 2016 | Read review
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