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Holiday Inn Express Albuquerque (I-40 Eubank)

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226 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Albuquerque (I-40 Eubank)
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Showing 223: English reviews
Santiago, Chile
Reviewed 10 October 2016

We stayed here for Balloon Fiesta 2016 & would stay here again. Our room was spacious and clean. A bit outdated, but was just fine for our family (2 adults, 1 small child, 1 small dog). The hotel is walking distance to the Owl Café, a classic dinner, where you receive 10% off your bill if you mention you are...

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Helpful?
Thank Kristen B
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Anna G. Front Desk Manager

Denver, Colorado
Reviewed 1 October 2016 via mobile

Clean, a lot to do around...clean...breakfast great..crispy bacon, biscuits that are light...coffee was perfect, pancake machine, fresh fruit cereal and juice..cinnamon buns...clean, oh that is very important to me ! Room king, was fine with one exception, a dirty arm chair....wanted you to throw a sheet over it....but still a great place !!!

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Helpful?
Thank CableQueen2
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Anna G. Front Desk Manager

Cape Girardeau, Missouri
Reviewed 30 September 2016 via mobile

First I was not asked if I was a member of the rewards club. I had to call back to the desk to tell them my rewards number The bathroom was very small. I mean very small. We had a non smoking room yet the room recked of smoke. The sheets were smoke filled. The tv in the room had...

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Helpful?
Thank rphillips3
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Anna...

Colorado Springs, CO
Reviewed 23 September 2016 via mobile

Our room was very clean, quiet & the beds were very comfortable! We had an upstairs room in the back. It looked out onto the indoor pool. Staff were very pleasant and efficient. There was a microwave & mini fridge in the room also.

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Helpful?
Thank Ecolorado
Phoenix, Arizona
Reviewed 19 September 2016

This is an older HIE property, and is in need of upgrading. It was chosen for it's location. Safety was not a concern, but we travelled as a couple. Had I been alone, it would have been. The beds were comfortable, the off-street parking was good, but the Air Conditioner in the room was too noisy. The courtyard rooms are...

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Thank Violette54
Shreveport, Louisiana
Reviewed 15 September 2016

If I had not pre-booked and paid for my room in advance I would have kept on driving. The property is old and in need of a major overhaul. The rooms are entered from outside, and I felt unsafe on the first floor. In order to turn on the shower I had to get in and was promptly sprayed with...

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Helpful?
Thank Lesa M
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Anna...

Pasco, Washington
Reviewed 31 August 2016

I stayed for a week for business and it was nicer than I thought it would be. You can tell it used to be a motel from the outside but Holiday Inn did a good job in fixing it up to their standards. Don't expect brand new rooms and amenities. The king bed is quite comfortable and has good shower...

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Helpful?
Thank Anthony C
Houston, Texas
Reviewed 28 August 2016

Rooms were average and needed updating. The bath and commode room was very, very small. Was about you should expect for a budget hotel. Breakfast area was clean and food ample and fresh. Would probably find another H.I. to stay next time.

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Helpful?
Thank Steve M
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Anna G Front Desk Manager

Reviewed 4 August 2016 via mobile

Staff was friendly but room was shabby. Lots of stains on the carpet and the furniture looked old. This hotel appears to be in a sketchy area. My family felt unsafe and I was worried about my car getting broken into a night. At least they have a security guard but that only reenforces my opinion of the area.

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Thank Billy F
Kansas City
Reviewed 2 August 2016 via mobile

Not as nice as advertised but in good location and clean. We got in late and were woken up next morning before 8 to move our cars due to paving of the parking lot. No one mentioned this to us when we booked that evening or when we checked in. Very inconvenient under our circumstances. Beware, doors to rooms are...

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Helpful?
Thank jrrichards
yuriana g, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, DIANA G FRONT DESK MANAGER

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more   less 

Additional Information about Holiday Inn Express Albuquerque (I-40 Eubank)

Address: 10330 Hotel Ave NE, Albuquerque, NM 87123
Region: United States > New Mexico > Albuquerque
Price Range: $114 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albuquerque (I-40 Eubank) 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
Holiday Inn Express Albuquerque (I-40 Eubank) New Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and other travellers.
3 questions
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Morro Bay, California
over a year ago

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Questions? Get answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms are more secure. Smoking area problem”
 of 5 bubbles Violette54, 18 Sep 2016 | Read review
“Second level would avoid parking lot dirt and less noise.”
 of 5 bubbles RickM301, 15 Jun 2016 | Read review
“No elevator so if you have a lot of gear, get bottom fliir.”
 of 5 bubbles 701williams, 9 Jun 2016 | Read review
“Rooms on the east get extra warm at sunrise in summer. Book for the courtyard or west for cooler rooms.”
 of 5 bubbles DTPegasus, 26 May 2016 | Read review
“1st floor rooms great. Plenty of parking”
 of 5 bubbles BonsaiMe, 23 May 2016 | Read review
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