We booked the day before and this was the ONLY place available in Estes Park, so we really didn’t know what to expect but it looked fine in photos. Fortunately, we were very pleased with our stay!! It’s super bare bones but had all we needed with a great location. Easy walk down to Estes Park and the high point is the breakfast! Microwaveable omelette (with sausage) was good (better than it looks!) and they had a waffle station, bagel selection with coffee and fruits. Bonus: also woke up to about 30 deer right outside our room at about 6:30am!! If you’re ok with the basics stay here! Staff was also very nice.
Great room, very nice view. Very close to downtown. Very friendly staff. Nice pool. Will definitely stay there again. They had a nice family room with 3 queen beds & 2 TV's. Would definitely recommend this hotel
Worst service ever in my life. Very small room. It took them 3 days to install bathroom rod. Can’t hang anything in bathroom.There was no way to contact manager. Very small room was given for four people. Telephone in room never worked(to contact front desk), so every time you have to walk to office. Bed was horrible and all four days , we slept on floor as any one moves in bed, it will have terrible noises and bed will bent giving you feeling that you might fell down from bed. I did check in review with orbitz and they sent me email stating your review has been forwarded to hotel. I personally went to office everyday complaining about room. And now hotel says no complaints received. This gives someone idea how far this hotel management can godown. Not a place for human being.
We stayed 3 nights here July 2021. The front desk personnel appeared quite young with little experience or interest in customer service. While I understand the current status of hotels not providing housekeeping services; we were not told there would be no room service at check-in. We were asked about a pet at check-in and told the front desk we did not have a pet. He proceeded to tell me about an extra charge for pets. The room was very sparse, the chairs were hard metal and uncomfortable. The toilet was placed at an odd angle and apparently set to clear a very poorly designed door. Although the temperatures were only in the 80's, the very loud A/C unit was not able to cool the room even at night. The TV did not work. The walkway outside had the same dirt and trash the entire duration of our visit. Even by COVID standards, the breakfast was sub-par. I would not recommend this property and advise travelers to look elsewhere.…
Nice lodge with well appointed rooms. We stayed in 702 which looked to be a newer building on the property. Room was on ground floor. It was nice sized and clean. Best part was the large deck with view of mountains. Motel is not in downtown so not really walking distance to restaurants. But the positive is that means it’s quiet and away from the crowds of Estes Park. Would stay here again.