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Hampton Inn & Suites Tucson East / Williams Centre

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Traveller (39)
Room & Suite (33)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
a desert adventure awaits in Tucson, Arizona. Welcome to the Hampton Inn & Suites Tucson East/Williams Center hotel, located in Tucson, Arizona’s desirable east side across from the Park Place Mall and one mile east of the Williams Center Corporate Complex. Our hotel offers exceptional service coupled with breathtaking views of Catalina Mountain Range. Offering a convenient location to local Tucson, AZ attractions, such as Sabino Canyon, Mt. Lemon, Saguaro National Park, Davis Monthan AFB, The University of Arizona, Pima Air and Space Museum, Trail Dust Town, Gaslight Theater, and the Tucson Botanical Gardens; the perfect choice for traveling while on business or pleasure. Swim laps in the hotel’s marvelous outdoor swimming pool and stay fit in the fully equipped fitness center, which offers a range of cardio machines. Keep on top of work in our complimentary business center too. Hotel offers a 900 sq ft. meeting room to book your perfect meeting. We hope to see you soon.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Green
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
41Restaurantswithin 1 km
4Attractionswithin 1 km
662Reviews
104Photos
3Q+A
48Room tips
Traveller rating
  • 367
  • 169
  • 81
  • 32
  • 13
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Popular mentions
Hotel shows many signs of wear and tear. Check in staff great but when I called for help with question about using the TV/DISH I was simply told "I do not have cable at home so I cannot help you". Would have enjoyed watching a movie after a long day of travel. Wifi inconsistent,
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Response from Hampton Tucson E, Manager at Hampton Inn & Suites Tucson East / Williams Centre
Responded 5 days ago
Dear LaLunaStella, Thank you for taking the time to review our property. We apologize we have fallen short of your expectations. We value the feedback from our guests, giving us areas of opportunities to improve. These matters, you have mentioned are duly noted and will be discussed with the General manager of the hotel. We are planning our summer property improvement plan and we will be completing many upgrades on our property and in our rooms. We hope that you come back to see us in the near future so that you may again give us your feedback on the changes we have made. Always at your service!! Sincerely, Patricia Manzanares
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Hotel's Favourite
We were able to check in early and get an upgrade to a larger king room. Wet bar, fridge and microwave. Fresh smelling sheets, Neutrogena bath products and flat screen tv. Sofa and 2 chairs. Hot breakfast with a variety of items but especially great oatmeal and ROBUST hot
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Response from Hampton Tucson E, Manager at Hampton Inn & Suites Tucson East / Williams Centre
Responded 2 Dec 2018
Dear Badgelady, Thank you for taking the time to review our hotel, and choosing our property for your traveling needs. It means a great deal to us, when our staff gets such great reviews! We will definitely let Jennifer know of her job well done. Thank you, again! Warm Regards, Patricia Manzanares
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From the horrible customer service to the security concerns, do not stay at this hotel, as the price does not come close to meeting expectations. My family was not only woken from sleep by an individual swearing while in the Hampton Inn dumpster, but we were also accosted by a
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Review collected in partnership with Hampton
Response from Hampton Tucson E, Manager at Hampton Inn & Suites Tucson East / Williams Centre
Responded 5 days ago
Dear Flyer51049357246, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. This isn't the experience we're known for and I want to apologize that your visit was not an accurate representation of our hotel. Guest comfort and safety are of the utmost concern to us and our hotel is committed to making every possible effort to provide a secure environment. If this issue was brought to our attention we would have taken proper action to address this immediately. The man in the lobby was in need of assistance and was in conversation with management at the time of your checkout, but we are very sorry if you felt you were being accosted by him. Please know that you are a very valued guest and we hope the sale of your home went as planned. We hope the next time you visit us, it will be on a happier note, and however, if it's not, we will be here for you again. Respectfully, Patricia Manzanares
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This Hampton is in a very good location. Across the street is Park Mall, golf courses are not far off, with plenty of restaurant near by. A comfortable place to stay for a night or week or longer. The staff are professional and friendly. It just works.
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Review collected in partnership with Hampton
Response from Hampton Tucson E, Manager at Hampton Inn & Suites Tucson East / Williams Centre
Responded 1 week ago
Hello Bill B, Wow! We are very happy that we have surpassed your expectations. It gives us great pleasure to know we were able to make this happen for our guests. We hope to see you again, the next time you are in the Tucson area. Always, Patricia Manzanares
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Overall pleased with my experience at this hotel. It was clean and well kept. Breakfast was better than most hotels offer. I would stay at this hotel again in the future. Beds were comfortable as well as the pillows.
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Review collected in partnership with Hampton
Response from Hampton Tucson E, Manager at Hampton Inn & Suites Tucson East / Williams Centre
Responded 4 weeks ago
Dear Journey34814978943, I want to thank you for your recent stay here at the Hampton Inn & Suites Tucson East. I’m so glad you were able to experience our beautiful hotel. We are happy to hear that you enjoyed the complimentary hot breakfast buffet and our comfortable beds. We look forward to your next visit with us! Cheers, Patricia Manzanares
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Photo provided by managementHampton Inn & Suites Tucson East / Williams Centre
Guest room
Room 304
Room 304
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The hotel is roughly 6.2 miles away. The hotel is also surrounded by a plethora of restaurants within walking distance. Please don't hesitate to contact me with any other questions or concerns. We look forward to having you stay with us and if there is anything you need please feel free to call the hotel directly and the extremely knowledgeable staff would be happy to assist you. Thank you. Mickey Meehan, General Manager
0 votes
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Hello Ms. Gutierrez Valdez, Thank you for choosing the Hampton Inn and Suites Tucson East for your stay. I would like to help you with this inconvenience and get the issue rectified as soon as possible. If you could please give me a call at 520-514-0500, please ask for the general manager Mickey Meehan. I would like to get some more information regarding your stay and get this situation rectified as soon as possible. Once again thank you for choosing the Hampton Inn and Suites Tucson East and I look forward to hearing from you soon. Thank you, Mickey Meehan, General Manager
0 votes
"The King suites are very spacious"
"Verify your required room type you requested when they send you early check-in email."
"Stay on high floor. Water hotter"
"get a room away from the street"
"avoid rooms near Wilmot Road!"
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PRICE RANGE
US$122 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites tucson east / williams centre hotel tucsonhampton inn and suites tucson east / williams centre
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
101
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