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Hotel Tucson City Center

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#113 of 129 Hotels in Tucson
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Hotel Tucson City Center
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35 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Tucson, Arizona, United States
Reviewed yesterday NEWvia mobile

Been here a few times for a convention the past few years. This time was a little different. In the past the place was a run down dump. This time they dressed up the dump. They have a nice new modern lobby. But that's about it. Rooms are run down and most things don't work. They supposedly have been working...

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Helpful?
Thank Tiffany G
Central Arizona, Arizona
Reviewed 21 October 2016

This was the most disgusting hotel I've ever stayed in. The carpet was beyond filthy; it looked like it was from a mechanic's garage, had rips and tears in it, and there was no way I was walking in bare feet, much less socks on it. One of the beds was so sunken in the middle that it was clearly...

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Thank XplornUS
San Antonio, Texas
Reviewed 19 October 2016

We chose this hotel because friends who live close told us about it. It was a good price, but they said it might be old looking. We were happily surprised by the gorgeous renovations! The room was very clean and well appointed - even a jacuzzi tub, the lobby was beautifully decorated and the restaurant was very nice! The new...

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Thank Shavonne77
Reviewed 12 October 2016

Dirty and sticky carpets, smelly rooms, dusty lamps and tables, no trash bags in bins, had to ask for it, coffee machine in room doesn't work,no coffee in lobby area, front desk can't recommend any food places if you call them and ask. There will be a list of things if I write it down all. Wont recommend anyone to...

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Thank kabita g
Reviewed 18 September 2016 via mobile

We stayed at the Hotel Tucson for a mock trial tournament and needed about 10 rooms. The only reason why we stayed at this hotel was because of price and close proximity to the tournament. Check in took almost an hour because the front desk person hardly spoke English. The pool was great, but that was the only great thing...

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Thank Michelle K
Colton, California
Reviewed 23 August 2016 via mobile

Honestly the part of the hotel was I stayed in was in dire need of plumbing upgrades. Would I say here again? Probably as I'm not a picky person as long as the room is clean and I have a working bath room. The staff were friendly and very helpful. The breakfast was free and eatable. If you are that...

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Thank BEN M
Bisbee, Arizona
Reviewed 15 August 2016

We have stayed here many times, and the pool, the outdoor jacuzzi, the grassy areas with big old trees have remained the same beautiful place. But the rooms are sub-par: stained carpet, torn curtains, shabby sofa bed, leaky kitchette faucet, broken shower nozzle, no hot shower/bath water, no plug for the bathtub, cockroach(es) in the kitchen area, bedbugs (dead&alive) in...

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Helpful?
Thank skorton1
Maria B, Front Office Manager at Hotel Tucson City Center, responded to this review

Thank you for your feed back, we are committed to bringing this beautiful property up to it's full potential. While some of the rooms in their current condition show the age of the property we try our very best to address any issues that occur in a timely fashion. We are undergoing a renovation which includes the common areas and...

Reviewed 9 July 2016

Got here in 109 degrees no air on in the room. Run down very old rooms. Had the air running for an hour now and still sitting here sweating! We were told they don't turn air on for guests! We will NEVER stay here again!

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Thank Linda B
Reviewed 6 July 2016

I have to say I NEVER have left a bad review about anything. Hotel Tucson, is under renovation. I will give them that. I have an Expedia account and tried to book our room ( Right across the freeway from A mountain) To my disappointment the hotel was totally sold out, yeah right, I called the hotel and they had...

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Thank Tonya S
A TripAdvisor Member
1 review
Reviewed 1 July 2016 via mobile

Really bad experience here. We have stayed at this hotel in the past and this will be our last time. We got to the hotel at 8pm. We had to be up early the next day so we wanted to get in right away. The first room was the wrong size. The next room we were given was dirty, chicken...

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tucson hotels for suite accommodations, free amenities and superior service in the Downtown Tucson/Presidio Art District with beautiful mountain views. Enjoy nearby UA, Convention Center, Medical Center, golf courses, dining, spectacular shopping and exciting sports events around the Tucson area. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: WiFi & more! ... more   less 

Additional Information about Hotel Tucson City Center

Address: 475 N Granada Ave, Tucson, AZ 85701-8213
Region: United States > Arizona > Tucson > El Presidio
Price Range: $138 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tucson City Center 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Hotel Tucson City Center Tucson
Hotel Style:
#13 Green Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tucson City Center staff and other travellers.
4 questions
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Questions? Get answers from Hotel Tucson City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to see room, check if TV works. Check bathroom. We like bottom floor, south rooms that open to parking lot and to the grounds.”
 of 5 bubbles skorton1, 14 Aug 2016 | Read review
“Rooms were filthy... And we asked for a room change. No working ice machines, no soda/water vending machines, construction all over. Very disappointed. ”
 of 5 bubbles phyl_12, 23 Apr 2016 | Read review
“Ask for a room that has been recently renovated.”
 of 5 bubbles 678cathys, 13 Apr 2016 | Read review
“nice presidential room”
 of 5 bubbles mrchapo, 6 Apr 2016 | Read review
“stay away!”
 of 5 bubbles 969dond, 19 Oct 2015 | Read review
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