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Sheraton Tucson Hotel and Suites

611 reviews
#75 of 129 Hotels in Tucson
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Traveller (171)
Room & Suite (63)
Dining (33)
Overview
  • Excellent25%
  • Very good34%
  • Average19%
  • Poor13%
  • Terrible9%
Travellers talk about
“club level”(14 reviews)
“pool area”(48 reviews)
“starbucks coffee”(14 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Tucson Hotel and Suites
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (611)Write a Review
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All reviewsclub levelpool areastarbucks coffeeliving arearenovated roomhotel restaurantstaying at this hotelup to datelove this hoteleast sidemini fridgebit datedfitness roomyogurtsabino canyonihoppits
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1 - 5 of 599 reviews
Reviewed 1 week ago via mobile

Nice suite with all facilities. Location is good. We got good deal during peak season. New renovated restaurant. Front desk service was good. One day maid forgot to clean our suite and. They provided another room immediately.

Thank mukeshg9
Hotel's Favourite
Reviewed 25 September 2017 via mobile

I got a suite which is newly renovated, I like the colour, it's fresh and energetic! Two TVs, couch, big shower space. The perfect thing is that self served laundry is available, good for people with long trip and no need to go to Laundromat....More

1  Thank Rita F
Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 2 October 2017

Thank you, Rita for the review. We greatly appreciate your feedback and are glad to hear that you enjoyed your recent stay with us. Our suites do have the glass doors for extra light and that classic Tucson indoor/outdoor feel. Please accept our apologies that...More

Reviewed 2 weeks ago

My family and I stay at the Sheraton Tucson on E. Grant several times a year, that is 4 families, at least 4 or more times per year, so quite a lot of regular business over the last six years. Our father was living at...More

Thank Ana F
Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 1 week ago

Ana, Please accept our condolences for the loss of your father. We understand that you are grieving and appreciate that you would take the time to share with us your experiences at the hotel during this time. The compliments you provided regarding our housekeeping employees,...More

Reviewed 2 weeks ago

First of all, hats off to the person who remodeled the place. Very nice happy feel. Great sink, vanity, love the chair with otttoman in bedroom. Very comfy. Bed was comfortable too. Nothing fabulous. Pillows were decent. The breakfast was fabulous. Grounds were clean. In...More

Thank Dana N
Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 1 week ago

Thank you for sharing your experience with us. We are so glad to hear about the many things you enjoyed about our hotel and staff. The rain showers, like a lot of trends, are often well liked or not at all. Please accept our apologies...More

Reviewed 2 weeks ago via mobile

Check in was very lengthy, at least 15 minutes and no one else in line. An 8 night stay for a $175 advertised rate is actually $209 per night. There is not even a microwave in the room (and none available at the hotel I...More

Thank Deb7556
Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 2 weeks ago

Thank you for taking the time to share your concerns with us. Every time I respond to a review I always provide my e-mail contact information as my phone number is the same as the hotel. Often when people write a review they have already...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$139 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (171)
Room & Suite (63)
Dining (33)
Pool & Beach (19)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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folkartgal
11 December 2016|
AnswerShow all 2 answers
Response from Joe R | Reviewed this property |
Last I was there (May 2016) the lounge was on the second floor. One of the smallest Sheraton lounges around.
0
Votes
rhondaf530
29 May 2016|
AnswerShow all 4 answers
Response from Clifford B | Reviewed this property |
Don't know
0
Votes
Room Tips
"Ask for mountain view. Suites are noisy, face the pool, and glass doors to the catwalk hallway"
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"Get an upstair room ask for Mountain View."
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"We stayed on the Club Floor in the middle of the hotel so we had a good view overlooking the pool"
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"Make sure you get a remodeled room!"
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