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    Sheraton Tucson Hotel and Suites

    5151 E Grant Rd, Tucson, AZ 85712-2116
    (520) 323-6262
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    29/01/2018 30/01/2018
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    US$299
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    Traveller (171)
    Room & Suite (51)
    Dining (19)
    Overview
    • Excellent25%
    • Very good34%
    • Average19%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “club level” (14 reviews)
    “pool area” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Offers from Sheraton Tucson Hotel and Suites
    Special Offer: Breakfast for 2 Included
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (606)
    There are newer reviews for Sheraton Tucson Hotel and Suites
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    21 - 25 of 594 reviews

    Reviewed 18 August 2017 via mobile

    Took a long time to check in and I arrived well past check in time. The halls of the hotel (pool area wings) had dirty carpets and a funky smell going on. Enough to overwhelm any scented pine cone or a jelly cone out there....More

    1  Thank SkyCommander
    Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 19 August 2017

    Please apologies for your delay in check in and the noise that you mentioned. The carpet in the traditional guest room building is temporary as we finish our transformation and will be replaced. We are glad you enjoyed the newly renovated rooms and hope to...More

    Reviewed 18 August 2017 via mobile

    If you want bad, or rude services you should stop by the front desk. Wait for the woman desk clerk with the music tattoo on her arm, the one chewing gum. She's excels at mumbling, not making eye contact and being anything but helpful. If...More

    2  Thank Jay K
    Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 19 August 2017

    Please accept our apologies for the situation you described. All guests should be welcomed to the hotel upon arrival and their experience made memorable. We hope you will consider visiting us in the future so we can give you the service you deserve. Please contact...More

    Reviewed 12 August 2017 via mobile

    The king room was really nice! It looked recently updated and was very spacious and clean. The bathroom especially was really nice and modern. It's not the nicest part of town but that's likely why it's such a low price for a really nice room....More

    1  Thank Genai C
    Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 14 August 2017

    Genai, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay overall and will work to improve the customer service. We want to make sure each guest has a memorable stay. Sincerely, Michele...More

    Reviewed 11 August 2017

    On a recent stay, my wife and I were put off a bit by the exceptional length of time it took to get checked in. This paled by comparison with our disappointment on getting into the elevator en route to our room, where we encountered...More

    1  Thank donaldru
    Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 14 August 2017

    Thank you for sharing your experience with us regarding your recent stay. We are sorry to hear the hotel did not meet your expectations and apologize for the disruption you experienced during your stay. The hotels you mention, are all excellent resorts in Tucson. We...More

    Reviewed 2 August 2017

    Loved the contemporary, clean and modern look. It was very relaxing and uneventful. Staff was very friendly and personable. Check in was quick and easy. Starbucks conveniently located in the lobby. Swimming pool was clean and perfect temp. Room had all the amenities needed. Nice...More

    2  Thank ArizonaSun A
    Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded 3 August 2017

    Thank you for your review! We appreciate the time you took to share your experience with us. We hope to see you again soon! Sincerely, Michele Hatch michele.hatch@sheratontucson.com

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$122 - US$293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 216
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity, getaroom.com, HotelsforEveryone, HotelQuickly, Cancelon and TripOnline SA so you can book your Sheraton Tucson Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Tucson
    • Also Known As
    • Sheraton Tucson Hotel Tucson ,
    • Tucson Sheraton
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    Traveller (171)
    Room & Suite (51)
    Dining (19)
    Pool & Beach (19)
    Hotel & Grounds (101)
    Bathroom (15)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    folkartgal
    11 December 2016|
    AnswerShow all 2 answers
    Response from Joe R | Reviewed this property |
    Last I was there (May 2016) the lounge was on the second floor. One of the smallest Sheraton lounges around.
    0
    Votes
    rhondaf530
    29 May 2016|
    AnswerShow all 4 answers
    Response from Clifford B | Reviewed this property |
    Don't know
    0
    Votes
    Room Tips
    "We stayed on the Club Floor in the middle of the hotel so we had a good view overlooking the pool"
    Read review
    "Make sure you get a remodeled room!"
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    "Make sure you request a newly renovated room!"
    Read review
    "bottom rooms are best"
    Read review
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