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Our sheets were covered in hair as if they were not changed. Bedspread was soiled. Towels were dirty. Called desk and had to go get fresh sheets to change the beds ourselves. I asked for a refund or discount... they gave me a $10 discount???...More
1 Thank Tracy A
Response from 6Team, Guest Relations Manager at Studio 6 TucsonResponded 1 week ago
Tracy, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was...More
The price was reasonable for this time of year. We are here in Tucson every year for the gem show. We heard this pace was renovated and gave it a chance. The good thing is the renovation took out all carpeting (which can be disgusting)...More
I made a reservation here and received a confirmation email from the hotel for the reservation. When I arrived they told me that I would have to create a new reservation (at a higher price) because my card was declined. I know that didn't happen...More
2 Thank DonovanNJ
Response from Sal O, Manager at Studio 6 TucsonResponded 3 weeks ago
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.
Rest assured appropriate measures are being taken...More
This place is worse then Motel 6 reputation. Their rooms are small. They are suppose to have a full kitchen. But the refrigerator is small like all motels are. The rooms are dirty and smells like sewage pipe is ruptured under the foundation and instead...More
2 Thank ShirleyP1958
Response from 6Team, Guest Relations Manager at Studio 6 TucsonResponded 4 weeks ago
Shirley, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment, and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with...More
Cleaning staff has a problem with continually bashing on walls, taking chairs and repeatedly bashing them into the floor, and doing other abusive and violent stunts while "cleaning" adjacent or above rooms.
You don't want them in your room ever. I stood and witnessed them...More