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It's really a shame,I've stayed here a couple of other times and it was good but this time there was.. MAGGOTS... in the room.
We stayed here July 5-9. Don't they clean their rooms? When we told them they offered to move us but it...More
Response from Autumn H, Manager at La Posada Lodge and CasitasResponded yesterday
I wanted to apologize for your recent experience at our hotel. Unfortunately with the monsoon season approaching it does bring out certain insects. We have taken the correct measures to gain a grasp on the matter. I do apologize and hope you consider...More
Our experience could have easily been 5 stars with just a few differences. The lady that checked us in was very warm and pleasant, an excellent representative.
We stayed in a casita and it was very nice .... my wife loved the southwest feel to...More
Thank Robert H
Response from Autumn H, Manager at La Posada Lodge and CasitasResponded 2 weeks ago
Thank you for your review! Your feedback is very important to us so we can improve in any areas needed. I am so happy to hear Grecia was able to present you with a pleasant experience at front desk. Thank you for your...More
Initially we were concerned about noise because we were given a room facing a busy higheay. Surprisingly we heard no noise from the outside or the inside. And we had a baby next door!
Breakfast was excellent. It varied slightly from day to day. Pleasant...More
Thank Warren U
Response from Javier C, Manager at La Posada Lodge and CasitasResponded 26 May 2018
Thank you so much for your positive review! I am so happy to hear noise was of no issue and you enjoyed our breakfast. We appreciate your comments and hope to see you back again soon!
Guest Impact Specialist
Booked through Trip Advisor, said a 4.2 rating, Not Even. Got there and room ready early(why a 2 and not 1), down hill then. Went to room, everything made up dirty(pulled sheets down, FILTHY with hairs,one bed had several noticeable stains on top blanket, then...More
Response from Javier C, Front Desk Supervisor at La Posada Lodge and CasitasResponded 2 May 2018
Dear Steve G,
Thank you for taking the time to review our hotel online. Please allow me to apologize for any inconvenience you may have experienced. We appreciate your valuable feedback and hope you will give us a second chance at providing you with a...More
Have stayed here a couple times over the years. The feel and ambiance are incredible. Great Mountain View for beautiful sunrise. Gracious hotel staff. It’s rustic and quaint. On site restaurant provides a wonderful complimentary breakfast and excellent meals. Great getaway!More
Response from Autumn H, Manager at La Posada Lodge and CasitasResponded 21 April 2018
Thank you so much for your positive comments! We are so happy to hear you enjoyed your stay with us. We appreciate your feedback and hope to see you back again soon!
Guest Impact Specialist
La Posada Lodge and Casitas...More