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Brittany was wonderful! She went above and beyond and made our stay all the better. Great pool and outdoor fireplace. Breakfast is served daily and best of all the cleaning staff does a remarkable job. Definitely recommend staying here!
Thank Trevor M
Response from GreggGM, General Manager at TownePlace Suites Tucson Williams CentreResponded 1 week ago
Thank you! We also think that Brittany is wonderful. We are very lucky to have her. We hope to see you again soon!
we always stay at Marriotts and like TownePlace Suites because of the kitchen. This hotel was nice, clean but a bit worn. Good location, near restaurants and shopping. Safe part of Tucson. Will stay here again.More
Response from GreggGM, General Manager at TownePlace Suites Tucson Williams CentreResponded 2 weeks ago
Thank you so much for taking the time to review our hotel. We love to hear comments about our property. We are currently working on some projects with our ownership, that we hope you will agree, will really make our property shine.
I throughly enjoyed my three-day stay at the TownePlace Suites Tucson Williams Centre. The front desk staff was super friendly and helpful throughout the stay. The rooms were nice, comfortable and affordable. I often pick TownePlace Suites because having a fridge and stove in room...More
Response from GreggGM, General Manager at TownePlace Suites Tucson Williams CentreResponded 31 January 2018
Thank you so much for leaving us a review on TripAdvisor. I love hearing from our guests and love that they can share their experiences on here. We hope that we will see you again if you are ever in Tucson.
Once again, thank...More
For a Marriott location no daily newspaper is provided any more, and the happy hour appetizers have been eliminated. This hotel is owned by a Texas-based franchise group and they are really cheap. Stay at the airport location instead.More
Thank gary a
Response from GreggGM, General Manager at TownePlace Suites Tucson Williams CentreResponded 15 December 2017
Thank you for taking the time to get onto TripAdvisor. We appreciate all feedback.
As far as our social hour, we did eliminate it in an effort to align ourselves with the TownePlace Suites by Marriott Brand Standards. We do apologize that other...More
I've had to stay at this property twice in the last two months and it's gotten worse with each stay.
During my first visit in October, the bed was fine, but there were plumbing issues that could not be fixed because there is no maintenance...More
3 Thank MoreThanAWoman
Response from GreggGM, General Manager at TownePlace Suites Tucson Williams CentreResponded 16 December 2017
Thank you for your review. We appreciate all feedback, positive or negative. We have looked into your issues and have addressed any maintenance issues that you pointed out. There were a couple things that we could not find, so if you could reach...More
Most likely is a credit card hold from incidentals (which is held regardless if you use them as the CC polices state if you read the fine print at check in) .....credit card processors and card companies (not the... More
Most likely is a credit card hold from incidentals (which is held regardless if you use them as the CC polices state if you read the fine print at check in) .....credit card processors and card companies (not the hotel....they authorize the processors ensure its there if needed) "hold" usually $40 ish a night which is released usually 48-72 hours after checkout. They reserve the right to hold it longer especially on debt cards. I travel all the time and this is a common practice. Call your bank if it does not drop off.