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Comfort Inn & Suites

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78 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Los Lunas, New Mexico
Level Contributor
153 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 26 July 2015 via mobile

I usually pick where I stay in new areas based off reviews on this site. Most of the time, the reviews are spot on. I was unpleasantly surprised at the level of customer disservice here. We checked in very late on a Saturday morning (around 3am). The first room we were given the Ac blew out hot air. As we... More 

2 Thank ClaimsMachine
San Jose, California
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 July 2015 via mobile

We pre-booked, and found that we received the handicap access room. It was tight for 4 people. It was one of the more pricier Comfort Inn's we stayed at. I asked for another room and said that this was the last room left. The shower did not work well at all. Won't be suggesting or staying here again.

Thank gloriapadaong

Travellers are raving about these Tucson hotels

Kingman, Arizona
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 May 2015

Walk-in and got a room without reservations. Attendant was most helpful. Quick, flawless check-in. Bed was really nice - then again, could be I was really tired - but the bed was really nice. Love the selection of pillows hard vs soft. Room was clean. Fridge was cold. Air conditioner worked well. Wifi was average and acceptable. Direct connection via... More 

Thank CEPPaulT
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 April 2015

Stayed here for a week to sort out details for a funeral and this place was nothing but accommodating! First off, we drove all the way from Austin, TX (15hrs) and got here before the check-in time and the manager let us check in early, which was so gracious and showed this place can separate business from humanity, which was... More 

1 Thank Leila R
Corona del Mar, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2015

The hotel has pleasant rooms, a standard breakfast and excellent air-conditioning. The thing that sets it apart is the front desk personnel, especially the general manager, who went out of their way to provide excellent and friendly service. Another nice perk is that the bed was excellent. If one has to be in Marana this is a good and financially... More 

1 Thank Stephen R
Decatur, Illinois
Level Contributor
965 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
Reviewed 19 March 2015

We stayed here on our way to California. The hotel is located just off I10 and is very near lots of restaurants and shopping. Check in was a breeze and the staff is very friendly. Our room was spacious with plenty of room for the king size bed and an easy chair. The bed was very relaxing and provided a... More 

Thank MNM1011
Temecula, California
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 March 2015

Because we visit family in Marana, AZ we stay each time at the Comfort Inn on N. Cracker Barrel Road. The staff is always very helpful, pleasant and eager to please and checking in is about as painless as it can be!! The rooms are clean, the bed comfortable, nice touch offering soft or firmer pillows, sitting area complete with... More 

Thank Carol P
Level Contributor
550 reviews
258 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
Reviewed 7 October 2014

Nice big suite with sofa and comfortable chair in sitting area. Big mini fridge, microwave, big flat screen with tons of stations and pretty quick wifi. Great people here. Stayed here before and would again.

Thank drdroad
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us. We are very pleased to hear you enjoyed our staff and facilities. Our staff take pride in servicing you with the best accommodations. We look forward to seeing you again and providing you with another excellent service. Thanks again for the great review. Sincerely, Staff, Comfort Inn &Suites Marana, AZ More 

Thatcher, Arizona
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 September 2014

Location, Location, Location !!!! Check in was fast and painless and customer service was top notch. The bed was very comfortable and the pillows were great. We got a very good nights sleep, we did not hear any noise from inside or out. The king room was very large with a big chair and ottoman, also a very comfortable chair... More 

Thank James H
Sagui B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and we are very happy to hear you enjoyed our staff and facilities. We are excited to have you back again. Thanks again for the great review! Comfort Inn & Suites Marana, Az. More 

Gilbert, Arizona
1 review
Reviewed 13 September 2014

We have stayed here many times and every time we are in awe over the customer service. The rooms are modern, clean and very comfy. The general manager is amazing, so thoughtful. She makes us feel as if we are family! This is the place to stay hands down. We look forward to each and every stay!

Thank mistyrowe
Sagui B, Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and we are very happy to hear you enjoyed our staff and facilities. We are excited to have you back again. Thanks again for the great review! Comfort Inn & Suites Tucson, AZ More 

38 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (38)
Hotel & Grounds (7)
Pool/Beach Area (3)
Room/Suite (2)
Other (26)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Inn® and Suites in Tucson, Arizona. Come explore the wild west of Arizona with the many sites to see around this hotel. Within easy distance of this hotel is the Old Tucson Studios where many of your favorite western movies were filmed. Step back in time when Spain ruled Arizona in the Mission San Xavier. See what daily life was for a missionary in this 17th century church. Wonders of the Sonora Desert are minutes away from this Comfort Inn with attractions like Saguaro National Park and the Arizona Sonora Desert Museum. See one of the largest non-government funded air fields in the world at the Pima Air and Space Museum. 300 of the most historically significant planes are stored here for audiences to enjoy. While staying at this Comfort Inn and Suites, the following amenities are provided for your convenience:Free hot breakfast.Free high-speed wireless Internet access.Free weekly newspaper.Outdoor seasonal pool and hot tub.For business travelers, a computer with Internet access is available in our lobby as well as fax and copy services. Free local calls and a state-of-the-art exercise room are open to all guests.All of our premium rooms include a flat-screen plasma television with cable/satellite services, pillow top mattresses, microwave and refrigerator. Connecting rooms and sofa beds are available in some rooms. This hotel has a non-smoking premise. Whether staying at this Tucson hotel for business or pleasure, our close location to area attractions and quality staff makes the Comfort Inn and Suites your perfect stay. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 8425 N. Cracker Barrel Rd., Tucson, AZ 85743
Region: United States > Arizona > Tucson
Price Range: $140 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Marana Best Western
Best Western Marana
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to have good anti-phishing, website protection on your computer.”
 of 5 bubbles Bwiz, 7 Jan 2016 | Read review
“Ask for upper floor west-facing room - great views.”
 of 5 bubbles WilliamJ244, 22 Oct 2015 | Read review
“Room 301 was very quiet and close to stairs; top floor 2-queen room”
 of 5 bubbles 303leilar, 13 Apr 2015 | Read review
“cannot say”
 of 5 bubbles Y220GXstephenr, 31 Mar 2015 | Read review
“I would suggest that you opt for a suite....they are not but about $40-$50 dollars more and much more comfortable for longer than a one night stay.”
 of 5 bubbles CarolP829, 3 Mar 2015 | Read review
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