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We booked a room thru Expedia and were told when we checked in there weren't any??? He switched and gave us somebody else's reservation? When we got up to the room the door was held open by a towel and the pillows were at the...More
The hotel is very nice and the view is great.
However, the night "manger" was very rude and aggressive. The room rate that was quoted when we made the reservation increased when we checked in. When I challenged the rate, the "manager" began the yell,...More
The balding Hispanic guy at the front desk is VERY rude. When I made my reservation, I didn't specify anything about the number of beds that I wanted to the lady on the phone. I was traveling alone. When I arrived, the balding Hispanic man...More
Beds were comfortable, room was quiet, but smelled of urine. Since we were visiting family nearby and they made the arrangements, we just put up with the smell.
We accidentally left our lights on the first night and the desk clerk told us that when...More
2 Thank DOUGMORGAN
Response from Dhruv P, Guest Relations Manager at Catalina InnResponded 15 January 2016
Thank you for taking the time to post a candid review. We welcome all guests feedback and will use them as a learning tool to improve our service. We apologize for any inconvenience you encountered during your stay. We would appreciate the opportunity to serve...More
Simple, clean hotel and room. We checked in late at night and were told that the wifi was free. Glad to know that up front! Our sink was very sluggish to drain so we informed the person at the desk. Although we were thanked and...More
US$75 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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