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Extended Stay America - Tucson - Grant Road

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Extended Stay America - Tucson - Grant Road
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Cheshire, Connecticut
Reviewed 2 weeks ago

Dana and the staff was wonderful. The room and service was one of the best yet. Quiet clean and safe. They had everything under control. When I get new Aviation contracts that way, this place is where I will be staying. I have used Extended Stay over the years and will be sticking with them when I can. Fresh fruit...

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Helpful?
Thank bsmooth2015
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking time to provide us feedback on your most recent stay. I'm very pleased to hear that we were able to provide you a "home away from home" experience. I will be sharing your comments with both my staff and corporate office. I look forward to meeting you during your next stay with us.

Boulder, Colorado
Reviewed 3 weeks ago

The staff was friendly and efficient and the view of the mountains from the third floor on the Grant St. side beautiful with shifting shadows and soft red and blue tones at sunset. The kitchen needs help, though. Providing two of flatware, glasses, and dishes is ridiculous, plus it promotes wasting water because one has to wash dishes every meal....

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Helpful?
Thank jrgoeldner
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

The team and I appreciate your feedback. I truly appreciate your comments regarding the service provided by our staff, but please accept our apologies for the inconveniences you experienced. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again...

Reviewed 4 weeks ago via mobile

I would give a 10+ to the staff. I gave a 7 to the functionality of TV, etc because the exhaust fan in the bathroom did not work. I didn't asked for housekeeping because I didn't feel it was needed. For an extended stay (5 days or more) I would like a dishwasher in the kitchen - that is why...

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Helpful?
Thank Abby E
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Your feedback is important. Thank you for sharing. I'm glad to see you were well accommodated by our staff and that your stay was to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Tucson, Arizona
Reviewed 18 February 2017

I'm in a handicapped accessible room, which satisfies my needs. The employees here are super friendly and helpful. Since I'm handicapped, I occasionally need a little assistance at times. The personnel have always been gracious and helpful. I have nothing negative to report on. So far, I've been here since Sept 2016 and plan on a long term stay..

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Helpful?
Thank hermitkrab
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is satisfying to read how pleased you were with how helpful our staff was and that you were assisted well.

Torrance, California
Reviewed 16 February 2017

Arrived at this hotel at the last minute and slept there for literally 7 hours. The room had a horrible smell to it and we had to open the windows to air it out at 2am with 2 kids in the room, freezing. The bathroom sink was backed up and filled with water that never went down, had to use...

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Helpful?
Thank Daniel P
Wilmington, Delaware
Reviewed 20 January 2017 via mobile

Used this motel for 4 days while dad in the hospital. FYI if you run out of toilet paper be prepared to go to the front desk to get your own and to exchange dirty for clean towels. After spending hours at the hospital I just wanted a bath an to relax BUT I had to go get clean towels...

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Helpful?
Thank Lissaj1973
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincerest apologies for the inconveniences you experienced while staying with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you...

Bologna, Italy
Reviewed 14 January 2017

Somewhere this hotel has gone wrong--the desk clerk is helpful and working hard, but the rest of the operation is not functioning well. I could not get dishes for the kitchenette--which are included in the price--because no one was available to wash them. My bedding smelled like the B.O. of a previous guest, but no one would replace it. There...

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Helpful?
Thank carmen r
SE Michigan, U.S.
Reviewed 30 November 2016

We stayed one week and were not disappointed. The motel is quiet and clean, and a small breakfast (coffee, muffins and cereal) is included. The desk personnel were very helpful and courteous. We accidentally left some of our things in a cabinet and they packaged these and had this ready when we stopped by to pick them up. Handy to...

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Thank fredg1966
Reviewed 18 November 2016

I stayed here about 2 weeks while my husband was in Tucson Medical Center. I had a dog and cat so I was in a room where pets were allowed so my room was not carpeted. It had a vinyl like floor covering that looked like hardwood floors. . They charge extra for pets until you have reached $150. The...

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Helpful?
Thank Sandra G
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for sharing your experience. I'm glad that you were well accommodated at our hotel and enjoyed the services provided. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Portal, Arizona
Reviewed 16 October 2016

My husband has a handicap, and we visit Tucson often for medical apppointments, we are so grateful that ESA has a location right on Grant Ave. near many of our medical offices. The pluses of this facility are numerous. It is affordable, clean, quiet, and has an excellent staff. It has recently been renovated and our handicap rooms are adequately...

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Helpful?
Thank mabel508
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

It is so rewarding to see that you had an excellent stay at our hotel. I am thrilled to read how convenient our location was for you and your husband, as well as the fully equipped kitchen. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Extended Stay America Tucson-Grant Road is designed specifically for people who need more than just a room while away from home. In addition to the comfortable recliner and large work desk, the oversized studio suites feature a kitchen that allows you to prepare meals at your convenience. As a guest of Extended Stay America, you receive complementary movie channels, free local phone calls, voice-mail, and a two-line phone with a computer dataport. Guests also have access to a 24-hour, coin-operated laundry facility. Weekly housekeeping ensures that you have fresh linens throughout your stay ... more   less 

Additional Information about Extended Stay America - Tucson - Grant Road

Address: 5050 E Grant Rd, Tucson, AZ 85712-2709
Region: United States > Arizona > Tucson
Price Range: $104 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tucson - Grant Road 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Hotel Tucson
Extended Stay America Tucson
Extended Stay Tucson
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Questions & Answers

Questions? Get answers from Extended Stay America - Tucson - Grant Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will not be disappointed. They work hard to please the customer.”
 of 5 bubbles bsmooth2015, 12 Mar 2017 | Read review
“We liked the Grant side, but if it were in the hot months, one might prefer the south side where you might open window at night.”
 of 5 bubbles jrgoeldner, 1 Mar 2017 | Read review
“Ask for the second or third floor, in the back.”
 of 5 bubbles carmenr85, 13 Jan 2017 | Read review
“A tip: stay somewhere else.”
 of 5 bubbles nericp2016, 3 Oct 2016 | Read review
“Ask for your likings and u shall receive it!!!”
 of 5 bubbles mariagN9704TQ, 15 May 2016 | Read review
5 of 5