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DoubleTree Suites by Hilton Hotel Tucson - Williams Center

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DoubleTree Suites by Hilton Hotel Tucson - Williams Center
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173 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Tacoma, Washington
Level Contributor
5 reviews
4 hotel reviews
Reviewed 3 days ago NEW

We enjoyed a suite with separate bedroom (so nice when spouse wants to stay up to watch movies and the other wants to go to sleep). Friendly, helpful staff, good internet connection, and excellent full breakfast. Location was convenient to everywhere we needed to go, plus plenty of good eating places as well.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank PEDuediligence
Tucson, Arizona
1 review
Reviewed 2 weeks ago

Great staff! Was welcomed with generosity and friendliness from the time we checked in till check out. Nice room with separated living room. Breakfast was good, hot eggs, potatoes and side dishes. We will definitely be planning our next staycation with this hotel!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 706brandeni
Los Angeles
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Rooms have been renovated in a nice modern way. But the bones are very old, and I could hear my neighbors through the common wall. Rooms are very large, which is nice, but the standing sink/counter for the bathroom is in the main bedroom, just like a dresser would be - no privacy/quiet if there's more than one in your... More 

Helpful?
Thank jebgirl
Tampa, Florida
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

I was not offered any of my normal diamond benefits (mainly complimentary breakfast) which is a problem when you have a flight out the next day. I would have like to have been warned about a very large conference to plan my time more accordingly. There was also no free coffee other than in the room. Overall though the property... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank UMTraveler26
Management response:

Dear UMTraveler26, After communicating with you on the Doubletree response site we realized that it was actually a hotel in Phoenix that you were referring to rather than our property. So glad to hear that everything was perfect while staying with us in Tucson. We hope to see you back soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Rooms were recently upgraded and very comfortable... bed was very comfortable. Breakfast as cook to order or buffet.. items on buffet were fresh and a variety selection. Decor was inviting and pleasant. Staff was excellent in every area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank N6361GVjamesk
Management response:

Dear N6361GVjamesk, Thanks so much for choosing our hotel and I am so happy to hear that you had a great stay with us! I very much appreciate your great review on Trip Advisor and taking the time to respond. We hope to see you back soon! More 

Pocatello
1 review
Reviewed 4 weeks ago

Very disappointed in the quality of the hotel, it had a unpleasant odor and when booking the room the reservationists immediately offered a suite even if you didn't ask for it. $189.00 a night is very expensive to have paid for the room and was so disappointed. Never again

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank G3648ZQjoycem
Management response:

Dear G3648ZQjoycem, I am very sorry to hear about your recent experience. I apologize for this unsatisfactory stay and I would have been very happy to have discussed this with you while at the hotel so we could try our best to help while you were here. Hope you will give us another chance. More 

Willows, California
Level Contributor
8 reviews
Reviewed 26 October 2016 via mobile

Stayed there a couple days for a business trip. They have a conference room to hold your meeting. Breakfast is also served every morning good and hot. Nice pool area and quiet rooms made my stay enjoyable. Rooms made daily.

Helpful?
Thank FelixChavez
Management response:

Dear Felix, Thanks so much for taking the time to respond on trip advisor. I am happy to hear that you enjoyed your stay with us. We hope to see you back soon! More 

Albuquerque, New Mexico
2 reviews
Reviewed 25 October 2016

The rooms were clean and very spacious, staff was helpful, breakfast was good, beds were comfy, check out was quick, restaurants and entertainment were close in proximity and there was a free cookie at check-in!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 347janessaw
Management response:

Dear 347janessaw, Thank you for the great review! I appreciate the time you have taken to fill out your comments on trip advisor. We hope to see you back soon! More 

Albuquerque, United States
2 reviews
Reviewed 25 October 2016

Double tree usually has comfortable and updated rooms. I still stay in touch with some of the staff from the double tree in Durango, Co, they were so awesome, welcoming and friendly. This is not the case with this hotel. Not what I would expect from Double Tree at all. Dark Gloomy rooms, un attentive staff and hair and leaky... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jessica R H
Management response:

Dear Jessica R H, I am so sorry to hear that your stay was not up to par. If you get the chance to call me I would like to hear about your experience so I can try to make things better for our guests. My direct number is 520-202-1390. More 

Tempe, Arizona
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 October 2016

This is a very old hotel. We travel a lot staying in mid range hotels. Out of the 28 rooms we stayed in since mid July, this is the worst. I loved the granite counters, large rooms, comfort high toilets and non skip tub. But, the ground floor suite was very musty. I sprayed my Lysol travel spray into the... More 

Helpful?
Thank patonfairmont
Management response:

Dear patonfairmont, I am so sorry to hear that your stay was only adequate. I apologize for the musty smell you experienced, I will be sure to share this with my housekeeping director. Thank you for the nice comments on our room. Have a happy holiday season! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Hotel Tucson - Williams Center, is conveniently located in mid-town Tucson, Arizona, and is ideal for leisure travelers and families. With numerous restaurant and shopping options within walking distance, this delightful hotel acts as the perfect base for taking in the sights and attractions that the area has to offer. Receive one of our signature, freshly-baked DoubleTree cookies when you check-in. Relax in the charming lobby with comfortable seating, business center and information area, where our friendly and knowledgeable staff members will assist you in any way they can. A hotel shuttle is available to Tucson International Airport. Each of the spacious, newly-renovated two-room suites at this Tucson, AZ, hotel feature comfortable bedding, complimentary WiFi, two TVs and a separate living room with a pull-out sofa bed and well-lit work space. Prepare a meal in the galley wet bar area, which features a microwave, refrigerator and coffeemaker. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Tucson - Williams Center

Address: 5335 East Broadway Boulevard, Tucson, AZ 85711-3703
Region: United States > Arizona > Tucson
Price Range: $167 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Tucson - Williams Center 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Priceline, Cheap Tickets, Booking.com, Hotels.com and Travelocity so you can book your DoubleTree Suites by Hilton Hotel Tucson - Williams Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Tucson-Williams Tucson
Embassy Suites Tucson
Tucson Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Tucson - Williams Center staff and other travellers.
6 questions
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Holt, Michigan
Surprise, Arizona
over a year ago
Akron, Ohio
over a year ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Tucson - Williams Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Farther north means away from the busy street. 3rd (top) floor is quietest.”
 of 5 bubbles jebgirl, 15 Nov 2016 | Read review
“Ground floor is actually 1/2 floor in ground (basement). 2nd floor may be fresher.”
 of 5 bubbles patonfairmont, 23 Oct 2016 | Read review
“We stayed in the back of the hotel, away from the main road and it was very quiet!”
 of 5 bubbles Colleenloves2travel, 20 Jul 2016 | Read review
“pack your bathing suits”
 of 5 bubbles rebeccafieldss78, 7 Jul 2016 | Read review
“Go for 2nd or 3rd floor rooms.”
 of 5 bubbles christN3921GF, 9 Jun 2016 | Read review
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