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Comfort Suites at Tucson Mall

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#67 of 128 Hotels in Tucson
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites at Tucson Mall
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115 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Baltimore, Maryland
Reviewed 7 October 2016

Stayed here a few times. Hotel is nicely located near lots of shopping and dining options. Rooms are clean and comfortable. Would have given it 5 stars if the front desk management paid more attention to details when dealing with groups

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Helpful?
Thank Nostalgia212
SueAnn L, Guest Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Good Morning Nostalgia212: Thanks for sharing your experience with us. We're pleased you found our location convenient and abundant with options! We're also glad you found our rooms clean and comfortable. Admittedly we had a large group check in last week and we are training to be better prepared for our next group arrival. We appreciate your comments, hope to...

Zurich, Switzerland
Reviewed 5 October 2016 via mobile

We came just for one night to this motel. Service was very friendly and helpful. Our room was spacious and clean and had plenty of amenities including guest laundry pool and hot tubs. The place was ideal for Tucson sightseeing.

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Helpful?
Thank FrankGeisler
SueAnn L, Public Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Hello Frank, Thank you for taking the time to share your experience at our hotel, we appreciate your valuable comments. On behalf of our entire staff we're delighted you enjoyed your stay! We hope to welcome you back soon!

Seattle, Washington
Reviewed 3 October 2016 via mobile

On arrival we were greeted by a very friendly and helpful desk clerk, who thanked us for being Choice members. The hotel appeared to have been recently refurbished. The room was well appointed, with a refrigerator (with freezer--important for refreezing ice packs from our cooler), a microwave, and even a small safe. The flat screen tv was large. The wifi...

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Helpful?
Thank SusanHarvey
SueAnn L, Public Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Susan, Thank you for taking the time to send us your observations and comments. We're so pleased you enjoyed your stay and you found our staff helpful and our room appointments to your liking. We hope to welcome you back in the near future! Safe travels!

Snowflake, Arizona
Reviewed 21 September 2016

We were in town for a funeral and booked this hotel due to its location. Normally i am used to a higher class hotel, when i have gone with what i consider a midclass which is what i consider comfort suites I usually have some issues. Not this time around. Check in was a breeze, price was really good value,...

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Helpful?
Thank donovan p
SueAnn L, Guest Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Good Morning Donovan P: Thank you for sharing your valuable comments and observations! We're so pleased you found our location convenient, the check in speedy and our value, accommodations and breakfast to be a good value for you and your family. Hope to welcome you back again soon!

Aurora, Colorado
Reviewed 23 August 2016 via mobile

We stayed here from 8/18/16 to 8/21/16. Very good stay, room was clean. Breakfast and lobby area was clean. Loved the hot breakfast every morning. The staff was friendly and helpful. Will stay here again and I recommend this hotel to all future Tucson travelers.

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Thank itzchristined
San Tan Valley, Arizona
Reviewed 26 July 2016

We stayed at the Comfort Inn so we could do some site seeing around Tuscon with our grand-daughter The staff was very quick to take care of any problems we had - from requesting extra towels & shampoo to fixing the TV cable box. The carpet in our room was very dirty and sticky in several places. The air conditioning...

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Helpful?
Thank debolmstead1767
Sutherlin, Oregon
Reviewed 22 June 2016

Could be a nice hotel but they do not keep things working or fix them when you point problems out. Stayed for 6 nights. First night fire alarm sounded twice during the night! Next day found out no hot water to the sink. Notified maintenance and front desk but it was not fixed in our 6day stay. Did offer to...

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Helpful?
Thank J4028FFbrucel
SueAnn L, Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Guest, We appreciate the time you took to give us your honest feedback about your experience at our hotel and we are truly sorry we disappointed you in so many ways. Our maintenance team has resolved the problems you experienced in your guest room and our front desk management and staff has embraced your review as a new training...

NM
Reviewed 13 June 2016 via mobile

Comfort Suites isn't my first choice, but this hotel was close to the location where I needed to be for the weekend. Staff was friendly. Rooms are a bit small and the bathrooms could be updated. The room was clean and breakfast was good. However, on the second day they stopped serving at 9:45 instead of 10. It was coffee...

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Helpful?
Thank Sandie83
SueAnn L, Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Sandi83: Thank you for taking the time to write a review regarding your experience at our property and thanks for giving Comfort Suites a try! We are very sorry that we did not exceed your expectations during your stay. Finding breakfast closed early on your second day is unacceptable and has been corrected immediately! We sincerely appreciate the kind...

Reviewed 26 April 2016

This place is fantastic! They not only allow pets but charge a small one time fee. Comfort Inn suites does a terrific job all over the country, but this place is so handy to shopping and great restaurants.

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Thank Carol S
Seattle, Washington
Reviewed 23 April 2016

This is a sweet, clean, friendly hotel within blocks of shopping, great restaurants, and even a local Sonora Dog! Which I recommend you try! The rooms are clean, and appointed with freezer, fridge, microwave, coffee, blow dryer, and iron. Everything you need for comfort including great beds and super pillows! (if you follow my reviews, I am a pillow connoisseur)...

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Helpful?
Thank GA B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The all newly renovated Comfort Suites® at Tucson Mall is centrally located one block west of the Tucson Mall, and is near several popular points of interest including University of Arizona and downtown Tucson. Our guests enjoy the convenience of walking to a great variety of dining and shopping venues. And a short drive to Interstate 10 will get you to Tucson area attractions easily and quickly.All new suites include spacious sitting areas with queen-size sofa sleepers, desks or tables, coffee makers, microwaves, refrigerators and laptop-compatible safe. Complimentary wireless internet access keeps you connected and premium TV channels on a flat panel television are offered for your entertainment. For a truly leisurely stay, take advantage of the suites with whirlpool bathtubs.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites at Tucson Mall the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.In addition to free breakfast, we offer free wireless high-speed wireless Internet access, free local telephone calls, free weekday newspaper, new fitness center and an outdoor heated pool with whirlpool.In addition to free WI-FI, business travelers will appreciate conveniences like access to copy and fax services. Business suites featuring spacious work desks, ergonomic chairs and two telephone lines are available. There are banquet and meeting rooms available to accommodate most events and business functions.The Comfort Suites at Tucson Mall is the best stay and best value for vacation getaways and business travel to the Tucson area. ... more   less 

Additional Information about Comfort Suites at Tucson Mall

Address: 515 West Automall Drive, Tucson, AZ 85705-6008
Region: United States > Arizona > Tucson
Price Range: $159 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites at Tucson Mall 2.5*
Number of rooms: 87
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Also Known As:
Comfort Suites At Tucson Mall Hotel Tucson
Comfort Suites Tucson Mall
Tucson Comfort Suites
Hotel Style:
#42 Family Hotel in Tucson
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Questions & Answers

Questions? Get answers from Comfort Suites at Tucson Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for a room with a beautiful view.”
 of 5 bubbles mermaidsylvia, 1 Nov 2016 | Read review
“We always request a top floor room so there is no one above us.”
 of 5 bubbles smarly, 17 Oct 2016 | Read review
“Avoid room 307”
 of 5 bubbles J4028FFbrucel, 22 Jun 2016 | Read review
“If you like the pool......stay on the 1st floor at the end of the hall toward the pool. Easy access just outside the door.”
 of 5 bubbles tinabN9017XV, 22 Apr 2016 | Read review
“Be sure to tell them you have a dog in advance as they reserve the first floor for the pet rooms.”
 of 5 bubbles 446edc, 13 Nov 2015 | Read review
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