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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1 room 2 adults 0 children
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Hawthorne Hotel
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1,882 Reviews from our TripAdvisor Community

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Showing 1,859: English reviews
Boston, Massachusetts
Reviewed 1 November 2016

We have enjoyed many visits at the Hawthorne and especially enjoy the central location, friendly and helpful staff, and beautifully decorated rooms. The Hawthorne has historic charm combined with modern luxurious linens in comfortable rooms. The seasonal holiday decorations are beyond description and completely transform the lobby -- especially from Thanksgiving to Christmas. The Tavern and dining room also offer...

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Helpful?
Thank Cynthia E
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Cynthia E, Thank you for sharing your thoughts on both our restaurant and pub, as well as the decorations you saw, and the comfortable rooms you experienced during your recent stay. We hope you'll return to Salem soon! Regards, Patrick Cornelissen General Manager

Boston, United States
Reviewed 31 October 2016 via mobile

The Hawthorne always does a great job at decorating for the holidays! This year there was a HUGE pumpkin in the the lobby (guess the weight and win a free night!). They have excellent staff too. Angela was at the front desk and was very helpful.... answering all our questions in the sweetest manner (she reminded me of a southern...

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Helpful?
Thank Jennifer P
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Jennifer P, I appreciate your comments of the great food you had, the excellent staff and the nicely decorated hotel. We like to be that home-away-from-home during the holidays! Thank you for recommending us. Regards, Patrick Cornelissen General Manager

Lambertville, New Jersey
Reviewed 30 October 2016

Stay here every October, and they always make us feel so welcome! Historic hotel with quirks and charm and character. Pet friendly is so nice to see furry friends around the hotel! Food and drinks are great, and really good atmosphere during October. Love love love The Hawthorne and all the employees are kind and caring.

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Helpful?
Thank kjadams227
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear kjadams227, Thank you for all the love you are sending our way. We have a great passion for hospitality and guest service, so thank you for recognizing all we do to make your stay the best it can be. Regards, Patrick Cornelissen General Manager

Reviewed 29 October 2016 via mobile

Clean, classy and the best place in town. If you're going to stay in Salem in October pay the price,stay at the Hawthorne. They care about their guests. Just take a walk through the lobby, clean carpets dusted furniture smiling faces.

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Helpful?
Thank Karen B
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Karen B, I would wholeheartedly agree with you about your headline! Thank you for staying at the Hawthorne and visiting Salem! Regards, Patrick Cornelissen General Manager

london
Reviewed 28 October 2016 via mobile

Nice hotel with character. It's right next to everything and walking distance to all main attractions. Room a little dated and small, bathroom a little small. But otherwise pleasant for a night's stay. Free apple cider which was a nice touch coming in from a cold day out. Excellent service from staff with special mention to David who was fantastic...

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Helpful?
Thank bubblebath89
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear bubblebath89, As one of the Historic Hotels of America, our charm comes with the patina of age, and is supplemented by the great team we have to offer the best possible experience. I am happy to see that you enjoyed your stay to the fullest, and thank you for choosing to stay with us. Best Regards, Patrick Cornelissen General...

Reviewed 27 October 2016 via mobile

This Hotel has olde world charm. I was really iffy, and hoping I wouldn't be disappointed because , well October prices are not cheap. It is a beautiful Hotel, and I was not disappointed. I loved all the bewitched memorabilia by the restrooms, and history of the hotel. You can see when you walk in how they take pride in...

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Helpful?
Thank Brandi B
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Brandi B, Good to see that the Hawthorne did not disappoint and that your expectations were met and exceeded. Thank you for staying with us and we look forward to seeing you back next time you visit Salem. Regards, Patrick Cornelissen General Manager

Northeast
Reviewed 23 October 2016

MIA at the Front Desk is a Shining Star in Customer Service! Everyone we encountered were very friendly and professional. (Training must be number one concern here, and it shows.) It was my Twin Daughters 19th Birthday, and because of MIA and staff, one they will never forget. One of the busiest nights for the kick off of Haunted Happenings...

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Helpful?
Thank diamun
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear diamun, Thank you for writing such a lovely review and for commenting on the great work our desk clerk Mia does, as well as the rest of the team. Mia actually recently graduated with her MBA degree and is going to work in higher education, which we all feel are both amazing opportunities for her and we wish her...

Lynbrook, New York
Reviewed 23 October 2016

Beautiful comfortable directly in the Main area of town .Walk to all... Staff is wonderful..Mia was so sweet and helpful Trying to get us a great room! So wonderful and kind. She kept on top of my booking all year ..The Best !! It is Beautiful hotel, Completely in line with the feeling of the Fall. We come every year...

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Helpful?
Thank barbara p
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear barbara p, Thank you for staying at the Hawthorne and we certainly would welcome you back any time of the year! Regards, Patrick Cornelissen General Manager

Milton Keynes, United Kingdom
Reviewed 22 October 2016

The hotel is nicely positioned with a good car park right behind the hotel for guests. Dating back to 1925 the Hawthorne is classed as "historic" and it certainly has some nice features in the public areas and our room was interesting too. The bar was nice and we split a sandwich for lunch, it came with chips and was...

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1Thank Glen C
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Glen C, Thank you for reviewing us and for liking our historic property and the features we offer. As for the food, I am glad to read that the starters were tasty; however, I am sorry to hear that your dining experience was not up to par by having cold vegetables, which is indeed not acceptable. As for the...

Reviewed 21 October 2016

The staff at the Hotel were very well informed and friendly, helpful. The room was beautiful and comfy. We were facing the common and it was very quite. Great shower and bed. Hotel is in perfect location to walk everywhere. When we arrived the man at the front desk gave us free passes to the 7 Gables Tour so we...

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Helpful?
Thank 691cynthiao
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear 691cynthiao, Thank you for writing your succinct feedback about the Hawthorne. For those visiting Salem, we are indeed perfectly located to explore the city, while our Tavern or Nat's offer a nice selection of local drinks and cocktails! Best regards, Patrick Cornelissen General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, On Salem Common, Salem, MA 01970
Region: United States > Massachusetts > Salem
Price Range: $183 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
12 questions
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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quaint rooms!”
 of 5 bubbles 806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
 of 5 bubbles 452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
 of 5 bubbles , 29 Dec 2016 | Read review
“corner suites are large and sunny and less noise”
 of 5 bubbles angels333harrison, 28 Dec 2016 | Read review
“Any rooms will be lovely.”
 of 5 bubbles walshy54, 8 Dec 2016 | Read review
5 of 5