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Hawthorne Hotel

Booking.comUS$166*
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#1 of 3 Hotels in Salem
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,903 Reviews from our TripAdvisor Community

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Showing 1,880: English reviews
Reviewed 9 September 2014

I stayed here for two nights because I love the Salem area, it is a great location, many historic/unique sights nearby, I enjoyed their Sunday jazz brunch and other meals very much at their restaurant Nathaniel's, and front desk/cleaning staff are very proficient and helpful with your needs and questions. I would definitely stay here again and recommend to family/friends...

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Helpful?
1Thank bushypanda
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear bushypanda, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, as well as our fine-dining restaurant, Nathaniel’s. Our Sunday Jazz Brunch is certainly a favorite among guests and locals alike. We are so proud of our history and central location in historic Salem. We know that guaranteeing parking to our overnight...

Cherry Hill, New Jersey, United States
Reviewed 9 September 2014

I'm a little surprised by all the great reviews of this hotel (which prompted me to book it). It's by no means a bad place and there are not a lot of options in Salem. First of all the good: the location is perfect for walking around Salem. The Peabody Essex museum is right across the street and just about...

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Helpful?
3Thank Mark F
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mark F: Thank you for taking the time to write this detailed review of the Hawthorne Hotel. We do appreciate your concerns about the issues over which we do have control, such as the bathroom paint and the parking. We will work harder to make sure these kinds of issues are addressed in a better, more guest-friendly manner. The...

Reviewed 5 September 2014

Very nice old room decor. Window view of Commons Park. Great breakfast but pricey. Staff very accommodating. Would stay here again for sure. Door rattled quite a bit when we returned to our room the 1st night for about an hour off and on. Stopped after that. Went to get ice on night 2 and on my return the fire...

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Helpful?
2Thank scubafoxII
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear scubafoxII: Thank you for your interesting review of your recent stay with us in room 328. We are always happy to hear from our satisfied guests, and clearly you rank among that cadre. I will be sure to share your kind remarks about the staff with our team members who all work hard to offer the best in hospitality...

Reviewed 4 September 2014 via mobile

My boyfriend and I stayed here for one night during our east coast roadtrip. The staff was very friendly, especially Jeff (frontdesk) and Allison (bartender). The hotel is very beautiful as were the rooms. We will be back for sure and highly recommend for anyone wanting to stay in Historic Salem. Defiantly stop by the hotel Tavern and see Allison....

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Helpful?
1Thank Robyn R
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Robyn R, 
Thank you for your review of the Hawthorne Hotel. I’m pleased that you and your boyfriend enjoyed your stay with us, and that from the Front Desk to the Tavern you found our staff to be helpful and friendly. I will be sure to share your compliments with Jeff, who just joined our team, and Allison, who...

Reviewed 4 September 2014

We stayed 2nights for a wedding. Location is GREAT. Dog friendly A+. It's a very charming hotel, exactly what you would expect for it's history. We upgraded our room which was generous in size, but the bathroom was equivalent to a cruise ship's (no tub either). Only complaint is that you do not control the temp to your room as...

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Helpful?
Thank Brian B
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Brian B, Thank you for your review of the Hawthorne Hotel. I’m glad that our central location in historic Salem, as well as our pet-friendly policies, added to the enjoyment of your stay. We select our staff carefully and so it is no surprise that you found them to be so welcoming. I will be sure to share your...

Santa Fe, New Mexico
Reviewed 4 September 2014

We stayed one night and found the Hawthorne Hotel to be comfortable and pleasant. The staff members were all very helpful and kind. We did have a problem with our shower (low water pressure and draining very slowly). The general manager herself apologized and took $50 off our bill. I would stay there again.

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Helpful?
1Thank Gregist
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Gregist, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, however brief, and that you found all of our staff to be friendly and welcoming. Upon inspection of your room after your departure I did learn that the lever that controls your shower’s water pressure was stopped midway between the two...

Portland, Oregon
Reviewed 3 September 2014

We arrived in Salem via ferry on a Sunday morning and headed straight to the hotel. Obviously we weren't expecting to check in at 11am but were hoping the room would be ready a little ahead of the 4pm guaranteed check-in, (it wasn't). Not to worry, they did take our bags and hold them for us which was nice. The...

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Helpful?
Thank mama2001
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear mama2001, Thank you for you review of the Hawthorne Hotel. I’m pleased that you enjoyed your stay with us. During our peak seasons it is always difficult to say whether or not we will be able to offer an early check-in, and with 13 differing room types, some with only one rooms to that type, we can only do...

Lunenburg, Massachusetts
Reviewed 2 September 2014

We hosted our son's wedding rehearsal dinner at the Hawthorne and I was completely satisfied with every part of this experience. I called them in a bit of a panic because the venue I was going to use jacked up prices dramatically at the last minute so I had to pull out. From the moment I got on the phone...

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Helpful?
Thank andrea l
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear andrea l, Thank you for your review of the Hawthorne Hotel. First and foremost, congratulations to your son and to your family on such a wonderful occasion! I’m so pleased that Alaina was able to take care of you and the situation, making sure that the rehearsal dinner was just as you wanted it. No doubt you know that...

Brunswick, Maine
Reviewed 2 September 2014

We actually stayed in a B&B across the street; however, we dined here and stopped in for a nightcap in their pub/bar area. The wait staff both times was excellent, the food was very good and the ambience was wonderful. A wonderfully relaxing atmosphere to help you relax and refresh yourself after a full day of wandering and educating yourself...

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Helpful?
Thank DB F
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear DB F, Thank you for your review of the Tavern on the Green. I’m pleased that you found us and that you enjoyed the Tavern’s charm and welcome after a day exploring Salem. We know that the Tavern’s cozy atmosphere, large, comfortable chairs, and friendly staff are often just what someone needs to unwind, and we are delighted to...

West Newfield, Maine, United States
Reviewed 2 September 2014 via mobile

My husband and I loved the Hawthorne Hotel. The rooms were beautifully decorated, clean and comfortable. The rooms are smaller than many other hotel rooms but plenty of enough space to be comfortable. Although it's an older hotel, there are modern upgrades such as flat screen TVs and WiFi. The restaurants are terrific and the staff is very accommodating. It's...

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Helpful?
Thank Michele_G_Allen
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Michele_G_Allen, Thank you for your lovely review of the Hawthorne Hotel (and for the wonderful reviews you wrote of our restaurants as well). I’m so pleased that you enjoyed the mix of history and modern comfort that we offer to our guests. We do our best to maintain a unique atmosphere while still accommodating the needs of our guests,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: $223 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, higher up floors are quieter”
angisk2016, 17 Apr 2017 | Read review
“ask about view and bed size...the old-world charm includes some smaller rooms.”
hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
, 29 Dec 2016 | Read review
5 of 5
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US$166* /night
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Prices are for 1 room, 2 adults
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