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Salem Waterfront Hotel & Suites

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#2 of 2 Hotels in Salem
Certificate of Excellence
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Salem Waterfront Hotel & Suites
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1,599 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
Cheshire, Connecticut
Reviewed 2 days ago NEW

Perfect location for enjoying Salem, next door to quaint shops and good restaurants. rooms are spacious, nicely decorated and very clean and comfortable. We also recommend spa treatments at Andrew Michael's Spa and Salon, in Salem a few miles from the hotel.

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Helpful?
Thank cwbresource
Richmond
Reviewed 3 days ago NEW

Rooms were very nice,very clean,comfortable.Beautiful place!The staff was very friendly. Had one big problem,when we were leaving.Our rooms were already paid for,in beginning.We were coming out of state to surprise sister for her Surprise Birthday.Rooms were already taken care of.But the young man was confused at desk.My brother & I said it was already taken care of.He said No.Charged my...

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Helpful?
1Thank Tinny_60Richmon_MI
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear Tinny_60Richmon_MI, Thank you for your kind words about our hotel. We do have a policy in place to protect against fraud that requires the paying cardholder to provide their signature on a credit authorization form or stop by to verify identity in person. I am glad that we were able to sort things out for you nonetheless and that...

Grangemouth, United Kingdom
Reviewed 5 days ago NEWvia mobile

Good quality hotel surrounded by car parks in Salem.The hotel has a big car park and our room looked at a parking structure, so we didn't have any bother parking! Close to town centre and waterfront, so a perfect room without a view. Hotel lobby is small however here's a big bar and restaurant. As well as an outside bar...

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Helpful?
Thank Janey-Sue26
New York City, New York
Reviewed 1 week ago

Visited one of our favorite places, Salem, MA and stayed at our favorite hotel there, the Salem Waterfront Hotel. Fantastic service, fabulous room and convenient to all things in Salem. There was big snow storm on Saturday. Team at the Regatta Pub was great to be with that night. Sunday morning I go to our car and WOW they plowed...

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1Thank fractiousnrank
Boston, Massachusetts, United States
Reviewed 2 weeks ago

The only Con: I'm not sure if I'm being too critical, but I had kind of an annoying issue. The reason for my visit was that I had a wedding I was a part of over the weekend. Check in was at 3. I called a week before asking for an early check in. They said to call the morning...

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Helpful?
2Thank Fady S
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear Fady S, Thank you so much for your review of our hotel and staff. I am glad my team was able to get you in the room a bit early in order to change and get ready for the wedding. We certainly try our best when we have large wedding parties wish to check in early and I am...

Reviewed 2 weeks ago via mobile

Beautiful Hotel! It is a shame that the heating system in our beautiful 2 room King bedroom suite was on the fritz on the cold winter night we arrived. Maintenance did try expediently to fix it, but it was blowing cool air most of the time we were there. Thank god the heater in the bedroom was working! The heater...

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Helpful?
3Thank Meholly
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear Meholly, Thank you so much for informing us of the challenges you had with the HVAC unit and window in your room. Since our guests' comfort during the cold winter months is our top priority, I will be sure to have our maintenance team address this issue posthaste. I hope that we will have another opportunity to serve you...

Huntington Station
Reviewed 3 weeks ago via mobile

Let me start off with something positive. We had a wonderful stay. Hotel lobby was beautiful, and very festive for the holidays. Hotel staff was very nice, and friendly. I was very disappointed with how bad a shape the hotel was in. The hotel elevator inside was all scratched and scrapped. My family and I were very excited to see...

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Helpful?
1Thank Markell38
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear Markell38, Thank you so much for your honest feedback regarding your stay with us. While I am pleased that my staff was able to take care of you and provide you with excellent service, it does sadden me to hear that your room and our facilities did not quite meet your expectations. Rest assured that my team is working...

Vestaburg, Michigan, United States
Reviewed 3 weeks ago

We stayed here while visiting our son. Our room was great and the hotel staff was friendly. I especially liked the shampoo/conditioner/lotion that were supplied...I even ordered some afterward. The location was walking distance to several restaurants and bars. We would definitely stay here again.

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1Thank Cindy V
Boston, Massachusetts
Reviewed 5 weeks ago

My wife and I stayed for a wedding that was held in the function hall. There were close to 200 people at the ceromony; the room was not meant to handle that many as some people were standing and the wedding parties were tightely fitted. The hotel itselft was in a great location; 5 minute walk away from many downtown...

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1Thank mikenneally
Reviewed 7 December 2016 via mobile

The rooms are clean. We arrived many hours early and they were kind enough to let us check in early. This hotel is within walking distance from many restaurants in Salem. The Front desk staff were helpful and kind.

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Helpful?
1Thank Hilary L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 

Additional Information about Salem Waterfront Hotel & Suites

Address: 225 Derby Street, Pickering Wharf, Salem, MA 01970 (Formerly The Salem Waterfront Hotel & Suites)
Region: United States > Massachusetts > Salem
Price Range: $202 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Salem Waterfront Hotel & Suites staff and other travellers.
6 questions
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England
Hartford, Connecticut
2 months ago
Cheektowaga, New York

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Questions? Get answers from Salem Waterfront Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms to advise.Would loved to have harbor side.My brothers' room was larger,but both were real nice!”
 of 5 bubbles Tinny_60Richmon_MI, 18 Jan 2017 | Read review
“Get a room far from the elevator. Only edge of the hotel is on the water.”
 of 5 bubbles BarbL1983, 11 Nov 2016 | Read review
“Corner rooms appear to be larger & very quite”
 of 5 bubbles J5805ZPnataliew, 9 Nov 2016 | Read review
“Book in advance if staying during holidays.”
 of 5 bubbles SofiaG139, 4 Nov 2016 | Read review
“No view regardless of room. We were on the 3rd floor. Quite and roomy”
 of 5 bubbles Mtj66, 3 Nov 2016 | Read review
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