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La Quinta Inn & Suites San Antonio North Stone Oak

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Traveller (5)
Room & Suite (10)
Pool & Beach (4)
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Overview
  • Excellent52%
  • Very good20%
  • Average12%
  • Poor8%
  • Terrible8%
Travellers talk about
“breakfast lady”(5 reviews)
“south texas”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (382)
There are newer reviews for La Quinta Inn & Suites San Antonio North Stone Oak
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All reviewsbreakfast ladythe breakfast areasouth texasindoor poolgreat place to stayhighly recommend this hotelcomfortable roomwithin walking distancehome away from homedesk clerkeasy accesswould stay againeach morningexcellent stayspring breakfree breakfastwaffles
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31 - 35 of 375 reviews
Reviewed 28 February 2018

Staff was friendly and very helpful! Would stay at this hotel again. Rates are reasonable. Location to our destination was perfect,and the grounds were very clean and the lighting made us feel safe and secure,at night.

Review collected in partnership with La Quinta
Thank Frank F
Response from CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 5 March 2018

Thank you so much for your kind words. We really are blessed to be in such a safe area such as Stone Oak. Thank you for staying with us.

Reviewed 27 February 2018

The chair upholstery was totally worn out, the sheets were worn-out, there was mold in the shower and stains on the walls. The drywall had gouges that need repair and painting. I trusted the La Quinta name but wont make that mistake again.

Review collected in partnership with La Quinta
Thank J1283ZOandrewd
Response from CaraLeising, Public Relations Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 27 March 2018

Sorry, that we missed this review. We hotel is scheduled for a renovation this year. However, you should never have had these housekeeping issues. We are so sorry.

Reviewed 21 February 2018

If you like to book and pay for a suite, but end up in a double room. if you like rude guest services refuse to move you when they have a suite available, the smell of wet dog in our room, dog hair all over...Dog...More

Review collected in partnership with La Quinta
Thank kynah2018
Response from CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 23 February 2018

Dear Kynah2018, I am sorry that your experience at our La Quinta was less than impressive. I assure you that this is not the way we want to handle our guests. I hope you will consider giving us another try.

Reviewed 19 February 2018 via mobile

We got a great deal on our rooms at this hotel in advance. The staff was nice and even met my online requests for specific room assignment details. There are a lot of stores and restaurants nearby. Unfortunately, the items in our room were not...More

Thank JayBurgin72
Response from CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 20 February 2018

We are so sorry to hear that we did not wow you the way we would have liked to. We will be beginning a renovation of the hotel this year and hope that you will find a chance to come back when it is done....More

Reviewed 18 February 2018

Initially chose this hotel because of the value and distance to our appointment. My family and I arrived the night before and checked into the hotel. Our first experience was with a front desk employee who spent 5 minutes on the phone before checking us...More

Review collected in partnership with La Quinta
Thank Catarino M
Response from CaraLeising, Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 19 February 2018

Dear Catarino, Thank you so much for your comments. We only get better when we listen to our guests. Sorry that your experience was less than you expected. We will address your issues and hope that you will give us another try when you return...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Tennis Court
Heated pool
Details
Price range
US$101 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in San Antonio
#77 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in San Antonio
#77 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (10)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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GigiX3blessed
3 March 2017|
AnswerShow all 4 answers
Response from CaraLeising | Property representative |
Only hotel in San Antonio with Indoor Heated Pool open 24 Hours a day
0
Votes
extex77
20 October 2016|
AnswerShow all 2 answers
Response from CaraLeising | Property representative |
Yes we do have rollaway beds.
0
Votes
Tripballs
1 July 2015|
AnswerShow all 2 answers
Response from CaraLeising | Property representative | Reviewed this property |
Yes, we have 32' Flat Screen with Cable Line Up and HBO
0
Votes
Room Tips
"If reserving an ADA room, it is best to call this hotel direct to make sure your needs can be met."
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"Stay at the Drury Inn next door. Our stay there was great."
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"24 hour pool access!"
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"We always like to see (inspect) a room before we check in, haven't been disappointed yet."
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