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BEST WESTERN Plus Downtown North

2131 North I-35, San Antonio, TX 78208
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (9)
Room & Suite (11)
Dining (4)
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09/04/2017 10/04/2017
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    Overview

    • Excellent62%
    • Very good10%
    • Average3%
    • Poor10%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews fort sam houston close to downtown breakfast was delicious alamo dome enjoyed my stay the hotel is clean army
    Reviewed 1 week ago

    Received very bad customer service from the woman working the 7 am-3pm shift on 3/14/2017. I really liked this hotel, but the experience went downhill because of this one employee. She wouldn't let me check in, nor give me a receipt upon checking out. I...More

    Helpful?
    Response from Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North

    We are sorry for the experience you had with our team. We will continue to work hard and your feed back is important to help us improve. Please feel free to contact me 210-212-2224 so we can discuss this matter more.

    Reviewed 3 weeks ago

    Could have been better but you only get one chance to make a good impression. Things did gradually get better and i did receive some extra discounts for my discomfort. There are a few restaurants in the area that are quite good and downtown is...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North

    Dear Guest, I received your complaint concerning your stay at Best Western Plus. I would like to apologize for the substandard treatment that you received. I'm sorry that the service did not live up to those goals for you. I will make every effort to...More

    Reviewed 3 weeks ago

    This hotel has gone through some big renovations! love the new look and enjoyed my stay. The check in and check out process was quick and front desk was very helpful. The rooms looks great, beds are comfortable and breakfast was delicious. Keep up the...More

    Helpful?
    Reviewed 14 February 2017

    Came to see our son graduate from AIT at Fort Sam Houston which is about 5/10 min away also only about 10 min from Downtown/river walk/Alamo . Perfect location, remodeled and staff was very nice. Only complaint was we parked at the end to use...More

    Helpful?
    Response from Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North

    Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

    Reviewed 11 February 2017

    I was assigned a job at JBSA at the last minute and had no place to stay. It was Superbowl weekend and I had no idea of what to expect. I did a search and found this place and boy was I immediately put at...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Bestwestern2131, Manager at BEST WESTERN Plus Downtown North

    Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (9)
    Room & Suite (11)
    Dining (4)
    Pool & Beach (2)
    Nearby
    Nearby Restaurants
    Grayze
    36 reviews
    1.32 km away
    MA Harper's Creole Kitchen
    7 reviews
    .15 km away
    Tank's Pizza
    23 reviews
    .24 km away
    Shuck Shack
    43 reviews
    1.30 km away
    Nearby Attractions
    San Antonio Botanical Garden
    799 reviews
    2.07 km away
    San Antonio Museum of Art
    616 reviews
    1.99 km away
    The DoSeum - San Antonio's Museum for Kids
    413 reviews
    1.69 km away
    Pearl Brewery
    193 reviews
    1.79 km away
    Questions & Answers
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    Room Tips
    "Stay at a hotel some where along the river, better and safer"
    dpayne04, 1 month agoRead review
    "Clean rooms"
    D. J. R, 2 months agoRead review
    "Top (fifth) floor with south facing view of downtown to the right."
    FCWMEM, 4 months agoRead review
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