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Hotel Indigo San Antonio Riverwalk

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Traveller (388)
Room & Suite (186)
Dining (16)
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the river”(174 reviews)
“aveda products”(20 reviews)
“tobin center”(26 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (972)
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Traveller rating
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Show reviews that mention
All reviewsthe riveraveda productstobin centerfront deskkeurig coffee makerwater taxi stopminute walkwood floorsnice hotelwould stay here againsan antonio riverwalkroom was largestreet levelrestaurants and shopsthe pearldowntown areabalcony
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241 - 245 of 948 reviews
Reviewed 7 June 2016

Room service was good. Food was just okay (except the cheesecake, which was wonderful. Order the cheesecake!). Patrick, the room service delivery guy, was very personable. Front desk clerk was also very nice upon check-in. However, hotel is LOUD (thanks people with barking dog in...More

Thank Jennifer W
Response from RWIndigo, Manager at Hotel Indigo San Antonio RiverwalkResponded 8 June 2016

Thank you so much for your review. We appreciate the feedback and sincerely apologize for the issues you experienced during your stay! We are always searching for ways to better service our guests and thank you for the opportunity to improve.

Reviewed 4 June 2016

The Hotel Indigo sits right on the river, across from the Tobin Theater and its pretty outdoor space. It's about a 20-minute walk from the central part of the Riverwalk and a 30-minute walk from the restaurants around the old Pearl Brewery area. Walking along...More

Thank JohnsonIV
Response from RWIndigo, Manager at Hotel Indigo San Antonio RiverwalkResponded 5 June 2016

Thank you so much for your review. We appreciate the feedback and opportunity to improve. Please come back and visit us again soon!

Reviewed 2 June 2016 via mobile

The hotel itself looks really nice, the lobby, the outside and the pool. I can't speak of all the rooms but the room we were in smelled really humid like they had water damage in the room that wasn't properly taken care of. The nice...More

Thank B2362UPcaroles
Reviewed 1 June 2016

Jeremy, sever at the in-hotel restaurant, may say "ma'am" and "sir" waaaay to often, yet the things that matter... listening... making sure he gets things right... are spot-on! Front desk... if it hadn't been for Keesha... we would never have received what we wanted... towels,...More

Thank rustyferrel
Response from RWIndigo, Manager at Hotel Indigo San Antonio RiverwalkResponded 3 June 2016

Thank you so much for your review. We appreciate the feedback and opportunity to improve. Please come back and visit us again soon!

Reviewed 30 May 2016

We never used a car during our stay. The water taxi stops right outside the back of the hotel and we paid for daily unlimited passes to get around the city. The hotel is decorated in an interesting eclectic style. The only negative was that...More

1  Thank acostaraybies
Response from RWIndigo, Manager at Hotel Indigo San Antonio RiverwalkResponded 3 June 2016

Thank you so much for your review. We appreciate the feedback. We are very pleased to hear you enjoyed your stay and our unique look! Please come back and visit us again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$123 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in San Antonio
#66 Family Hotel in San Antonio
#67 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in San Antonio
#66 Family Hotel in San Antonio
#67 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (388)
Room & Suite (186)
Dining (16)
Pool & Beach (10)
Amenities (9)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Beth D
4 May 2018|
AnswerShow all 6 answers
Response from rebeccaspacex | Reviewed this property |
I have a picture of the pool taken from our balcony at 12pm and there is sun around most of the pool. You probably do have to move your chair around to stay with it, but I laid out for about an hour and didn't have to move.
1
Vote
AndyMain123
10 February 2018|
AnswerShow all 4 answers
Response from Michael K | Reviewed this property |
Hotel does not offer shuttle service. Best cost effective choice would be Uber. Other options available in terminal
1
Vote
Randy M
17 January 2018|
AnswerShow all 6 answers
Response from lyssak11 | Reviewed this property |
We took Uber and it was about a 5 minute ride if that. My husband is disabled so we couldn't walk.
1
Vote
Room Tips
"Ask for a balcony. It is great to sit and relax with a drink."
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"The upfront with the staff, I promise they will take care of you!"
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"Ask to be on the river side."
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"Rooms with balconies are amazing"
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