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Courtyard San Antonio Airport/North Star Mall

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Courtyard San Antonio Airport\/North Star Mall
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126 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Reviewed yesterday NEW

The stay was great. The staff was extremely welcoming from the front desk attendant to the generous lady that was serving breakfast in the morning. Very friendly and I would recommend to anyone staying in the area.

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Helpful?
Thank Raymond H
Fort Worth, TX
Reviewed 1 week ago via mobile

We wanted to stay somewhere that had an indoor pool. We loved the pool and the room was soooooo comfortable The couch was great for lounging and reading. The bed was soft but suporting We will stay here every time we come to visit family. Also they had a list of restaurants that were open on Thanksgiving day. We had...

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Helpful?
Thank ohasis
slidell, la
Reviewed 2 weeks ago via mobile

Old and dated. Rusty fire sprinklers, thick dust in ducts, not very clean, carpets old, tattered and very basic. About like a low end Motel 6. Staff not interested; very mediocre at best. Disappointing. Not expensive but don't even have tea, water, coffee, paper, and parking gates broken....sheesh!

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Helpful?
Thank Raybo00
Andrew C, Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We apologize for the issues you experienced with your stay at our hotel. We do provide coffee in the rooms complementary in our rooms, and apologize if you didn't have any available. We also have water, tea, and coffee for purchase in our Bistro and Market located in the lobby....

Houston, TX
Reviewed 3 weeks ago

This hotel was great and is conveniently located to the San Antonio Airport, Mall, and great eating. There's a Pappadeaux's that you have to drive through the parking lot of to get to the hotel. This place is always packed and if you want to meet people, have some drinks, and hang it's perfect!! The hotel has a Fairfield Inn...

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Helpful?
Thank Bobby R
Andrew C, Front Office Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us and we hope that you choose us again the next time you are in San Antonio!

Reviewed 30 October 2016

Geneva has a dynamic personality, she is awesome and professional; she took the time to inform us of the highlights of San Antonio, which made our stay wonderful. The continental breakfast Hosted by Mary Helen is outstanding also! Mary treats every guest with a personal touch. I felt as if I was a guest at her home. Thanks for an...

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Helpful?
Thank Willie M
Andrew C, Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you, Willie M, for reviewing our hotel. We are very pleased to see that Mary Helen and Geneva were able to make your stay a memorable one. We hope to see you again in the future!

Staten Island, New York
Reviewed 27 October 2016

The staff was great, from the time the shuttle picked me up at the airport until the time they dropped me back off. The front desk people were very accommodating. Held a large box of my samples for me the entire time so I didn't have to bring it up and down to my room. The lobby was nice, several...

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Helpful?
Thank Thomas V
Andrew C, Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are glad to see you enjoyed your time with us, and apologize for the issue with the TV channels. We will make sure your comments are passed onto our maintenance staff so the issue is fixed.

Las Cruces, New Mexico
Reviewed 22 October 2016 via mobile

Ok. It's not a high end hotel. I get that. But it still shouldn't require earplugs to stay here!! I got here and the air conditioner was so loud I couldn't hear the TV! After about 30 minutes, i called down to the desk and asked for another room. They were very gracious and moved me just down the hall....

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Helpful?
Thank Michael J
Andrew C, Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Hi Michael J, Thank you for taking the time to review our hotel. I apologize for the issue you experienced with the air conditioning noise. I have passed on your comments to our maintenance staff to ensure the noise is taken care of going forward.

Fairbanks, Alaska
Reviewed 21 October 2016

This is my favorite hotel for being close to the airport in San Antonio. It's got amenities around it in the surrounding area, but is only a 5 minute drive to San Antonio International. I recommend it without hesitation.

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Helpful?
Thank P12P12
Andrew C, Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you were able to enjoy your time with us and hope to see you again in the future!

Mission, Texas
Reviewed 14 October 2016

I was a victim of credit card fraud. I had to change my card payment, which I was told was no problem. They still ending up charging my card to the back for my 2 days, then charged my girlfriends card for 4 days. This caused us over draft charges with our bank. Which obviously does not leave a great...

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Helpful?
Thank gilgarza91
Andrew C, Front Office Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are very sorry that this happened to you. We understand how it can be frustrating for you as well. Other than this issue we hope everything else went well with your stay and we hope you would still come back and visit us again.

Corpus Christi, Texas
Reviewed 10 October 2016 via mobile

Very clean, quiet and modern. We wanted something close for an early morning departure it was perfect! Right behind Pappadeux, had a nice dinner and music the night before. Coffee shop open 24 hours, Starbucks

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Helpful?
Thank ruidant2015
Andrew C, Front Office Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us! Hope to see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
It's a New Stay! The Courtyard San Antonio Airport/North Star Mall is now renovated! Located less than a mile from San Antonio International Airport, we provide a free shuttle (Mon-Fri) to the airport and within a two-mile radius. All guestrooms at our San Antonio Airport hotel now feature modern designs complete with free Wi-Fi, flat screen TVs and plush bedding. Select rooms even have comfy sofas or private balconies! The state-of-the-art lobby provides greater flexibility with inviting media pod work spaces, free Wi-Fi throughout, media library and easy access to the latest news, weather and airport conditions via our touch-screen GoBoard(R) The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect(R) which provides guests with healthy food & beverage offerings in the morning and evening dinner service with cocktails. Guests also appreciate our indoor pool, outdoor patio, new fitness center and, above all, a staff that has Texas hospitality down pat. ... more   less 

Additional Information about Courtyard San Antonio Airport/North Star Mall

Address: 80 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Price Range: $128 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Airport/North Star Mall 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott San Antonio Airport / North Star Mall Hotel San Antonio
San Antonio Courtyard
San Antonio Marriott
Hotel Style:
#100 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Airport/North Star Mall staff and other travellers.
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Toronto, Canada
over a year ago

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Questions? Get answers from Courtyard San Antonio Airport/North Star Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be wise with payment”
 of 5 bubbles gilgarza91, 13 Oct 2016 | Read review
“Hotel sits behind another Marriott property, so traffic sounds were not a problem.”
 of 5 bubbles KJG286, 23 Aug 2016 | Read review
“Just ask Jade”
 of 5 bubbles Lehotelconnoisseur, 25 May 2016 | Read review
“One that doesn't have an odor, and has a working thermostat”
 of 5 bubbles valor155, 22 Sep 2015 | Read review
“In my opinion the ones with pool view are better - a small balcony is available too.”
 of 5 bubbles Path_Kiki, 13 Sep 2015 | Read review
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