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04/06/2017 05/06/2017
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    Extended Stay America - San Antonio - Colonnade

    4331 Spectrum One, San Antonio, TX 78230-3120
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$81
          US$81
          US$81
          Traveller (19)
          Room & Suite (17)
          Dining (1)
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          Overview
          • Excellent33%
          • Very good17%
          • Average16%
          • Poor12%
          • Terrible19%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - San Antonio - Colonnade
          Special Offer: Save up to 10% TODAY!
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          Staybridge Suites San Antonio NW Medical Center
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          #102 of 354 hotels in San Antonio
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (78)
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          1 - 5 of 78 reviews

          Reviewed 22 December 2016

          The room was not clean at all. Floors and tables were very dirty. Had not been clean at all. There was actually a pair of jeans left in the closet from a previous guest and socks left behind also. This hotel is horrible and DIRTY!!!!!...More

          Thank Hgtfrfrf
          Response from Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade

          Your review for our hotel was recently brought to my attention. Please accept our most sincere apologies for the room was not clean at all. I also apologize that our grab-and-go breakfast that only contains coffee, packaged muffins and granola bars was not described to...More

          Hotel's Favourite
          Reviewed 29 July 2016

          I spent 4 days and 3 nights while my child was at college orientation. I was very satisfied with my stay. The front staff was great (Ronnie and Dennis). They were very friendly and helpful.The room was extremely huge. It looks exactly like the pictures...More

          1  Thank tarsha l
          Reviewed 17 August 2016 via mobile

          This place is horrible, the so called breakfast is nothing less than sawdust and plywood. Coffee is always empty and have to repetitively ask to make more. The room does not come with no dishes, its dark our lights don't work we asked for maintenance...More

          Thank KnuJam
          Response from Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade

          I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the grab-and-go breakfast, the coffee is always empty, the rooms not having dishes in them, and out maintenance man not available and your issue...More

          Reviewed 9 August 2016 via mobile

          This hotel is not very clean, I think because it come with kitchen, the room kind of smell , I also saw ants in the bathroom ,hair on the pillow and the bed , carpet is dirty , there are not breakfast . So disappointed...More

          Thank Abigail c
          Response from Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade

          The staff and I read your comments about your stay with us. The cleanliness and odor issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am deep cleaning the room shampooing the carpet and...More

          Reviewed 5 August 2016

          The hotel was affordable prices. The hotel has an exercise room and an outdoor swimming pool. The room is fairly room for 5 people. There was a kitchenette which was nice to have to store snacks and foods. We didn't have much time to cook...More

          Thank hnre
          Response from Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade

          Thank you for your recent review of your stay. I am sorry to hear that the a/c didn't cool the entire room. In response to your feedback, I am replacing the a/c unit. Thank you very much for providing us with your feedback. If you...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Laundry Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$84 - US$125 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 80
          • Reservation Options
          • TripAdvisor is proud to partner with Extended Stay, Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, Cheap Tickets, Cancelon and TripOnline SA so you can book your Extended Stay America - San Antonio - Colonnade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • San Antonio >
          • Northwest Side
          • Also Known As
          • Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio ,
          • Extended Stay San Antonio ,
          • San Antonio Extended Stay
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          Traveller (19)
          Room & Suite (17)
          Dining (1)
          Pool & Beach (1)
          Hotel & Grounds (13)
          Bathroom (4)
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          Questions & Answers
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          Room Tips
          "If you get a room that is at the end of the hallway, its faster to walk the stairs than to wait for the..."
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          "The top floor was pretty quiet as there isn't anyone above you walking around but you can still hear..."
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          "Stay here if you are broke and there is no other place available."
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          "We had rooms on third floor and first and all were great"
          Read review
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