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Extended Stay America - San Antonio - Colonnade

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Traveller (21)
Room & Suite (21)
Dining (1)
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Overview
  • Excellent34%
  • Very good18%
  • Average16%
  • Poor14%
  • Terrible18%
Travellers talk about
“clean towels”(2 reviews)
“great room”(3 reviews)
“six flags”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Extended Stay America - San Antonio - Colonnade
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Offers from Extended Stay America - San Antonio - Colonnade
Special Offer: Save up to 10% TODAY!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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1 - 5 of 100 reviews
Reviewed 2 days ago via mobile

First of all check-in was a nightmare. Upon waking in I could plainly see the rug in the waiting area hadn’t been vacuumed in who knows how long, there was grass and dirt everywhere. The front desk attendant was new. There was an issue with...More

Thank Corey S
Response from 00esa, Manager at Extended Stay America - San Antonio - ColonnadeResponded 2 days ago

Corey, thanks for evaluating your stay. We apologize for the service issue you encountered while here. We have shared your concern with our front desk team and have taken actions to ensure we do not repeat these issue in the future. We are reviewing the...More

Hotel's Favourite
Reviewed 6 August 2017

When I arrived was greeted by Dennis and was fast courteous service the bed was very comfortable motel is just far enough from interstate 10 to be quiet yet close the manager Rochelle and assistant Marlena always give you a good morning and make you...More

Review collected in partnership with Extended Stay
Thank james s
Response from 00esa, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 7 August 2017

James, thank you for choosing Extended Stay America - San Antonio - Colonnade - Medical. It was a pleasure to read about the excellent service you received from our professional staff. I will share your wonderful compliments with my entire team. Reviews such as yours...More

Reviewed 4 days ago via mobile

Convenient to a lot and hidden nicely off of the main road, it was probably the bomb in its earlier days! Room was nice and simple, with a kitchenette and sitting area. My full size fridge was cold but the hair on the shelves turned...More

Thank DOMINARJVC
Response from 00esa, Manager at Extended Stay America - San Antonio - ColonnadeResponded 4 days ago

Thank you for staying with us. We are glad to read you had a nice time with us and that you liked our convenient location. That being said, we are sorry for the issues you encountered while here. We have shared your feedback with the...More

Reviewed 5 days ago

Stayed for quick overnight driving through. It was close to something to eat, nice area, and easy to find. The room was good.only negative was our son slept on sleeper and said it was not comfortable but kind of expected that.More

Review collected in partnership with this hotel
Thank Jill B
Response from 00esa, Manager at Extended Stay America - San Antonio - ColonnadeResponded 5 days ago

Jill, thanks for sharing your feedback online. We are delighted to know you liked our offerings and that you were impressed with our ideal location as it was close to many restaurants and other interesting venues. However, we are sorry for the inconvenience you had...More

Reviewed 5 days ago

My stay here was absolutely FANTASTIC the staff was extremely friendly. The room smelled amazing every single time we would walk back in. I will definitely be staying here again. I would recommend this hotel to anyone looking for something quiet and convenient!More

Review collected in partnership with this hotel
Thank roseroserose2018
Response from 00esa, Manager at Extended Stay America - San Antonio - ColonnadeResponded 5 days ago

Rose, thank you for being a guest at Extended Stay America and recommending us online. We are thrilled to know you were impressed with our courteous service and liked the comfort of your well-maintained room. It was a pleasure serving you, and we hope to...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$80 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (21)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Jenn C
20 January 2018|
Answer
Response from amariah1980 | Reviewed this property |
I do not remember being charged with additional fees.
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Room Tips
"If you get a room that is at the end of the hallway, its faster to walk the stairs than to wait for the..."
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"The top floor was pretty quiet as there isn't anyone above you walking around but you can still hear..."
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"Stay here if you are broke and there is no other place available."
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"We had rooms on third floor and first and all were great"
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