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Courtyard San Antonio Riverwalk

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478 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard San Antonio Riverwalk
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Showing 466: English reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2015 via mobile

Bernie greeted me as I walked in and provided the best customer support I have had at a large hotel chain. The larger chains seem to be very robotic at reserving a room, which Is understandable given the volume of people they have to serve. Bernie was busy, and she was able to answer my question and convince me that... More 

Helpful?
Thank HyeThyme
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent visit to the Courtyard San Antonio Riverwalk. Your feedback is greatly appreciated as it allows us the opportunity to gauge our effectiveness in meeting our guests expectations. I look forward to sharing your feedback with Bernie and the rest of her peers. Sincerely, D. Rao General Manager More 

Dallas, Texas
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 May 2015

We stayed for 2 nights earlier this month. The hotel was clean and comfortable. We had no problems during our stay and would stay here again. We stayed with our 2 kids and there was never any problems with noise since this hotel is not directly in the center of the action of the Riverwalk it was actually quiet at... More 

Helpful?
Thank kristen412
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. We are delighted that you and your family enjoyed your quick visit on the Riverwalk. We hope to have the opportunity to welcome you back, hopefully for a little longer so that you can explore some different parts of this great city.... More 

Maryland
2 reviews
Reviewed 27 May 2015

This hotel is located just at the end of the crowded section of the Riverwalk...which is a good thing for crowds and noise levels. Literally you walk 100 feet around a corner and you are in the Riverwalks most popular section. The hotel accommodations were typical of a Courtyard - which to me means very nice and clean. You really... More 

Helpful?
Thank ILTT2015
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for choosing the Courtyard Riverwalk during your recent visit to San Antonio. Your comments and feedback about your experience at the hotel is greatly appreciated. We look forward to having the opportunity to welcome you back to San Antonio in the future. Sincerely, D. Rao General Manager More 

Houston, Texas
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 27 May 2015

We were, for the most part, impressed with the hotel...front desk had us checked in super fast and was always very friendly and polite any time we walked by or had a question. Housekeeping was also very nice...we ran into them a few times in the hallway, not quite ready to leave for the day and they always asked if... More 

Helpful?
Thank Cripey
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. Only through honest guest feedback are we able to identify where we still have opportunities to improve to ensure we are meeting our guest’s expectations. Your comments regarding the service you received from the Front Desk and Housekeeping team are greatly appreciated;... More 

Long Island
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 May 2015

The hotel was clean. The gym was nice. The valet was convenient. We enjoyed being in walking distance to restaurants and on the Riverwalk. I also enjoyed morning coffee on the veranda above the riverwalk.

Helpful?
Thank kittykat8831
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for choosing the Courtyard Riverwalk during your recent visit to San Antonio. Your comments and feedback are greatly appreciated; only through honest guest feedback are we able to truly understand where we are meeting our guest’s expectations and how we can improve. We look forward to having the opportunity to welcome you back to San Antonio in the... More 

Belchertown, Massachusetts, United States
Level Contributor
120 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 May 2015

Here at the Courtyard for a business meeting. For three days the meeting room and catering has been good...breakfasts and breaks and meet and greet catered events all seemed to be well coordinated with good service. The hotel rooms are small compared to other hotels I travel to. You'll want to find other places for drinks and restaurants, and those... More 

Helpful?
Thank dcmalo
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. I was pleased to read that your experience with our meeting room and catering services met your expectations. I would appreciate the opportunity to learn how you feel we could improve our service and experience in our in house restaurant and bar,... More 

Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 May 2015

I was here on business and I was very impressed with the staff. Ashley at the front desk was great. I also used the meeting room space on the lower level and the entire floor smelled awful. I am sure they would do something about if they could, however you should be aware of it if you plan using that... More 

Helpful?
Thank Egrose215
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. I look forward to sharing your feedback with the team so that Ashley can be properly recognized for her service in front of her peers. Please accept my apologies for the challenges you experienced with the odor on the lower level. Unfortunately... More 

Elyria, Ohio, United States
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 May 2015

As almost all reviews have stated, staff service is very, very good--almost annoyingly so! EVERY time you walk by, staff are extremely chipper and anxious to be of assistance! But certainly, that is not a bad problem to have. Hotel is interestingly laid out because of its former use. Room was nice, and bed was extremely comfortable. Fridge and microwave... More 

Helpful?
Thank Melody P
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to provide us feedback on your recent stay at the Courtyard San Antonio Riverwalk. Your comments on our swimming pool are greatly appreciated as we are currently in the process to upgrade the furnishings and decor in the area, unfortunately the size of the pool is something we are unable to change. We look... More 

Baltimore, MD
Level Contributor
3 reviews
Reviewed 20 May 2015

I don't normally leave reviews, but the service at the Courtyard San Antonio Riverwalk was truly exceptional. I was here on business (location chosen for me) from 5/11-14, and room is what you would expect for a Courtyard Marriott. It was quiet with convenient free wifi in the rooms, free USA Today/Wall Street Journal in the lobby, and right off... More 

Helpful?
Thank dashuaige
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. Your feedback on the service you received and the rating you gave the hotel are greatly appreciated. I look forward to sharing your comments with the team so that Jeff and Jessica can be properly recognized for their efforts in front of... More 

Chicago
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 May 2015

Convenient location. Staff was very friendly and informative. Check in through the app was easy and the room was ready when we arrived. Upon check in we were give a complete layout of the hotel and nearby attractions. The room was clean and just what you expect from a Courtyard. We stayed on a higher floor with a city view... More 

Helpful?
Thank Chitownboy
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwak. We appreciate feedback and are proud to have once again met and exceeded our guest’s expectations. We strive for this level of satisfaction with every guest that walks in our doors. We look forward to having the opportunity to welcome you back... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard San Antonio Riverwalk hotel is centrally located next to shopping and dining on the historic San Antonio Riverwalk. The spacious guest rooms in our San Antonio hotel offer sweeping views of the city and are only minutes from popular attractions, including the Alamo, Majestic Theatre, the Alamodome and Hemisfair Park. Unique among hotels near the San Antonio Riverwalk, our state-of-the art lobby offers inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect., which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy the amenities of our San Antonio, TX Riverwalk hotel, from catching up on work in our business center to relaxing in our pool or staying in shape in our fitness center. It's a new stay at the Courtyard Riverwalk hotel by Marriott. ... more   less 

Additional Information about Courtyard San Antonio Riverwalk

Address: 207 N Saint Marys St, San Antonio, TX 78205-2303
Region: United States > Texas > San Antonio
Price Range: $196 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Riverwalk 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Courtyard San Antonio Riverwalk Hotel San Antonio
Hotel Style:
#5 Green Hotel in San Antonio
#41 Romantic Hotel in San Antonio
#47 Family Hotel in San Antonio
#86 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Riverwalk staff and other travellers.
8 questions
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Manalapan, NJ
1 month ago
over a year ago
Howell, Michigan
over a year ago

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Questions? Get answers from Courtyard San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the narrow street-facing side have balconies, but the view from them is not interesting.”
  • The armoire is very cramped for several guests' clothes.
  • This small towel rack is the only one, yet up to five guests are asked to reuse their towels.
 of 5 bubbles HarveyL759, 2 Nov 2016 | Read review
“Great view overlooking St. Mary's Street and Riverwalk north side”
 of 5 bubbles dlbarmore225, 19 Oct 2016 | Read review
“ask for a low room facing the Riveerwalk (4th - 6th floors best).”
 of 5 bubbles JD3213, 26 Sep 2016 | Read review
“Ask for rooms that are numbered 8-14 on higher floors, they are the best”
 of 5 bubbles HarishA_12, 9 Sep 2016 | Read review
“If you can afford $31.00 a day this is a nice hotel on the riverwalk and walking distance from most restaurants on the riverwalk.”
 of 5 bubbles Texasmade69, 23 Aug 2016 | Read review
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