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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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737 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Gunter Hotel San Antonio
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Showing 717: English reviews
New York City, New York
Reviewed 1 week ago

average hotel needs make over of rooms, chipped broken furniture, rusted bath fixtures, clogged sink, noisy air condition unit in room Desk staff not helpful or caring and does not respond to issues Location is good, close to river walk and dining

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Helpful?
Thank realtor5
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We thank you being a guest of the Sheraton Gunter San Antonio. We apologize that we failed to live up to your expectations of room accommodations and hospitality. It concerns our staff deeply that one of our guest departed with less than a positive view of our establishment. It is our hope that you will provide us another opportunity to...

Thundersley, United Kingdom
Reviewed 1 week ago via mobile

After a nightmare 6 hour drive to get there we were so pleased to see a friendly welcome. The hotel is extremely clean, porters are on hand to transfer your luggage from the car to the room. Beds are extremely comfortable. We had a room on the 12th floor and it was lovely and quiet with a good view. Breakfast...

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Helpful?
Thank Guitarman4
Odenville, Alabama
Reviewed 1 week ago via mobile

Called three times to confirm my reservation with 2 queen beds. Also confirmed a late (11:30) check in. Arrived at 11:45 and they did not have any rooms with queens reserved. Brought in a rollaway. We got in bed as soon as possible. At 12:30, when we were in bed, security called and said we were being loud. I hung...

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Helpful?
Thank Big_Spicy
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We thank you for being a guest of the Sheraton Gunter hotel. It is far from our intentions to be a distraction to your family during a happy and emotional weekend. It is actually our hope to help create positive family memories and we apologize for not living up to our part of the celebration. It is our hope that...

Reviewed 2 weeks ago

When we first arrived, we were quickly greeted and checked in by Jeremiah. We asked him for suggestions on places to go out and have a drink and a nice dinner and he quickly suggested a few places. The disappointment was when we arrived at our room. It was very small and the windows were frosted, so no view at...

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Helpful?
Thank FoodieGirl87
Liverpool, United Kingdom
Reviewed 2 weeks ago

when we arrived we where given a room with sticky carpet a small fridge in the middle of the floor and bath that had been painted to cover chips in the enamel even the drain was painted as it was 11.30 we stayed as the beds and furnishings where nice the following day even in bright sunshine the room was...

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Helpful?
Thank 49lynne
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for being a guest of the Sheraton Gunter San Antonio. We apologize that we failed to live up to your expectations of proper room accommodations. It is our desire to make every effort to make our guest as comfortable as possible. Thank you for your kind words regarding our friendly staff as we want you to feel welcome...

Los Angeles, California
Reviewed 2 weeks ago

I highly recommend the Sheraton Gunter! It's a beautiful, historic hotel in a fantastic location that is within walking distance to the Riverwalk and the Alamo. The hotel is very comfortable and cozy, and there's a great history to it if you take the time to research it. I also highly recommend this hotel because of their incredible staff--especially Marcus!...

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Thank bsnods
Tyler, Texas
Reviewed 2 weeks ago

Marissa at the front desk was polite and welcoming. We enjoyed our stay and best of all they are pet friendly and a dog park was only a block away! From the bar to the gym and especially our room everything was first class!

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Thank lolodos2003
Reviewed 2 weeks ago via mobile

I have to say that when I saw the lobby I was impressed very clean and updated. We got into the room and the first door on the desk we opened there were open food containers, we went to the lobby and complained and they said they were going to clean the room. We went for dinner and when we...

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Helpful?
Thank Ariel S
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We apologize that we failed to meet your expectation for a wonderful stay during your recent visit to San Antonio. It is our hope to better serve you in the future. Kindest Regards, Christopher Morgan Assistant General Manager Sheraton Gunter Hotel

Reviewed 2 weeks ago

Located steps away from the Riverwalk, any number of restaurants and a few minutes from the Alamo, the Gunter is right in the middle of the action. The hotel itself is looks like it was updated about 20 years ago. As such, the walls and windows are paper thin. They know it and even provide earplugs. The noise aside, the...

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Thank JustJamesus
Dallas, Texas
Reviewed 2 weeks ago

A great location to walk to The Alamo, walk to La Villita and visit the Riverwalk. The lobby had been remodeled since our last visit and was more modern, but tasteful. It is a historic hotel, but comfortably updated.

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Thank caronfish

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 E Houston St, San Antonio, TX 78205-1801
Region: United States > Texas > San Antonio > East Side
Price Range: $212 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Hotel Style:
#73 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gunter Hotel San Antonio staff and other travellers.
7 questions
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Clarkston, Michigan
1 month ago
Clarkston, Michigan
2 months ago
5 months ago

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Questions? Get answers from Sheraton Gunter Hotel San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent corner rooms with an excellent view of the city”
ejmclaughlin, 27 Apr 2017 | Read review
“Rooms on the side of the Majestic Theater are noisy.”
deejl, 26 Apr 2017 | Read review
“We stayed on the 6th floor overlooking the pool which was nice and quiet”
sunnidkraemer, 22 Apr 2017 | Read review
“Pet Friendly”
lolodos2003, 12 Apr 2017 | Read review
“For light sleepers, there may be no good rooms.”
DonnaH982, 10 Apr 2017 | Read review
5 of 5