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Sheraton Gunter Hotel San Antonio

896 reviews
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Traveller (197)
Room & Suite (185)
Dining (33)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Gunter Hotel San Antonio
Special Offer: Breakfast for 2 Included
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (896)Write a Review
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Show reviews that mention
All reviewshistoric hotelhouston restaurantrobert johnsonthe club loungethe river walkfront deskmajestic theaterlots of historyhouston streetstreet noisebeautiful lobbyan older hotelvalet parkingtwo blockslove this hotelmini fridgeper day
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551 - 555 of 871 reviews
Reviewed 4 April 2016

Usually Hotels have clean bed sheets and do not reuse comforters over and over again. The maids throw the clean sheets and pillows on the floor and then put them on the bed. My wife and I witness it because when we first got there...More

Review collected in partnership with Amoma.com
1  Thank nicholasmF9945FQ
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 19 April 2016

Dear nicholasmF9945FQ, I am truly sorry for your inconvenience. Your comments were very disappointing to us as we take guest satisfaction to be the utmost priority. I have reached out to you by email as I have seen the comments on other platforms that you...More

Reviewed 1 April 2016

I stayed here for one night. I came into town for a concert at The Aztec theater which was a block from the hotel. The staff was awesome. Especially Stefan at the front desk. I came in to town super early and he was able...More

1  Thank Colton P
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 19 April 2016

Dear Colton P, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is great to hear how...More

Reviewed 1 April 2016

I recently stayed at this hotel and I had a great experience. very nice,clean,fancy and by the river walk all the staff was great especially amy at the front desk she was really professional and nice left me with a good impression. I will definitely...More

Thank jesseortega22
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 19 April 2016

Dear jesseortega22, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is great to hear how we...More

Reviewed 31 March 2016

More

Review collected in partnership with Amoma.com
Thank 8andSand
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 19 April 2016

More

Reviewed 26 March 2016

Our room was not cleaned when asked to be cleaned and we had to ask several times for towels. Also had blood stains on comforters on both beds. Bathroom was dirty and when you flush toilet the water ran in the tub. Also had to...More

Review collected in partnership with Amoma.com
1  Thank 696jenicac
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 1 April 2016

Dear 696jenicac, I am truly sorry for your inconvenience. Your comments were very disappointing to us as we take guest satisfaction to be the utmost priority. Although this is an unusual occurrence there is no excuse for the lack of cleanliness and amenities in your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$152 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (197)
Room & Suite (185)
Dining (33)
Pool & Beach (1)
Amenities (15)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
pcorpus
10 November 2017|
Answer
Response from Brandy71581 | Reviewed this property |
It wasn't "hot" nor clean when we were there last week, just another disappointment I forgot to post.
0
Votes
delightfuldiva
29 September 2017|
AnswerShow all 7 answers
Response from Francisco G | Reviewed this property |
Yes
0
Votes
tag302
9 July 2017|
AnswerShow all 10 answers
Response from vredfield2017 | Reviewed this property |
Valet parking for $34 per night. There is a parking garage across the street for $5-15 per night. If you are going to only be downtown everything is within walking distance.
2
Votes
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Room Tips
"ask for a room with a view"
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"Sorry, can't really help out on which room is quieter- I am a heavy sleeper so as long as the bed is..."
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"Upper floors were quiet.. view rooms are available."
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"6th floor is haunted!"
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