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Holiday Inn Express San Antonio N-Riverwalk Area

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343 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Antonio N-Riverwalk Area
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Showing 323: English reviews
Houston, TX
Reviewed 4 January 2016 via mobile

Great price but you sometimes get what you pay for. We recently stayed here and planned to stay 2 nights but checked out after 1 night. The staff was extremely pleasant and hard working but that couldn't make up for the fact that both of our rooms smelled moldy and unpleasant. We couldn't get the a/c unit to work in...

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Helpful?
Thank MSpectorHouston_TX
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

I want to apologize for your experience. We want all of our guests to have a positive experience and we will use your feedback to fix any areas that require improvement. Thank you for the review.

A TripAdvisor Member
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15 reviews
4 hotel reviews
3 helpful votes
Reviewed 2 January 2016 via mobile

The rooms were big and beds were comfortable. Friendly staff . What i didnt like was the parking and breakfast. Parking lot is small and all cars are cramped up not worth the $10 parking fee. Breakfast was not that great. So for me it's an average hotel. I didn't know this hotel was an old jail (last execution was...

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IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be comfortable. On the other hand, we would like to apologize for falling short of your expectations regarding our parking and breakfast selection. We give the utmost importance to...

Toronto, Canada
Reviewed 31 December 2015 via mobile

We booked for couple days in San Antonio for our wedding anniversary. The location is great! However, there's a terrible mildew issue, which was unavoidable and most pleasant in our room. We were also accidentally "checked out" a night early, which caused frustration on our part and a little confusion on theirs'. The situation was remedied, but definitely tainted out...

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Thank LCreurer
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

I am so sorry that you experienced this during your special trip. I will use your feedback to make necessary improvements. Thank you for your valuable review.

San Antonio, Texas
Reviewed 30 December 2015

My wife and I decided to try a Christmas stay-cation in downtown San Antonio this year, and we wanted to spend two days at the same hotel. We chose the Holiday Inn Express North Riverwalk because it's located perfectly between our favorite sites in the center of downtown. It was also a good deal for the quality of the facility,...

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Helpful?
Thank Steve C
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Wow!!! What a great review of our property! I am thrilled you had a great stay with us. We would love to have you back soon. Give us a call so we can get you into the perfect room. Thanks for sharing this feedback.

Grand Rapids, Michigan
Reviewed 21 December 2015

We spent 2 nights staying at this hotel and found it to be convenient since we wanted to be near the riverwalk but didn't want to pay for one that was directly on the riverwalk. This was an easy 4 block walk to the riverwalk area, and we were able to use free parking on the weekend on the other...

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Helpful?
Thank kathyvan457
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thanks for staying with us! We are very happy you enjoyed the Riverwalk.

Houston, Texas
Reviewed 15 December 2015

I typically don't write reviews unless I absolutely loved the hotel. I don't write bad reviews, but in this instance, I feel the need to. I wasn't expecting a whole lot from a Holiday Inn Express but a clean bed is a necessity. The bed and room in general was disgusting. There were several large stains on the sheets and...

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Helpful?
Thank KvHouston
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

I am so sorry to hear about this experience. We aim at providing our guests with a clean comfortable stay. I apologize we failed to provide this for you. I am truly sorry and will use your feedback for training and improvement.

Reviewed 13 December 2015 via mobile

Friendliness and helpful staff. It is close to the Riverwalk area... If u are in a group u can easily walk it... else the tram is just around the corner and easy to hop into! Good complementary breakfast as well..

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Thank Sakina K
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you for staying with us and providing feedback from your stay.

Jasper, Texas
Reviewed 28 November 2015

The hotel building is nice, and the staff were extremely friendly. The double room we were assigned was roomy, however seemed humid upon arrival. I'm not exactly sure if it was due to the air conditioner being turned off, or if that's a normal thing, since we didn't stay in the room very long. Unfortunately, I booked through a third-party...

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Helpful?
Thank Heather F
krista n, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you for he review. I am sorry about the humidity you experienced in your room. I appreciate the feedback in your review. We use this feedback to improve on any areas of opportunity.

Modesto, CA
Reviewed 27 November 2015 via mobile

Stopped for the night at this IHG property because it was about four blocks from Riverwalk, the entire area around the outside of RiverWalk seems pretty run down , seems to be getting worse . This property is in a renovated jail but you won't see much evidence of that except for the windows, bars and front. Parking for us...

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Thank MaryModesto
krista n, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you for staying with us. We appreciate your feedback. Hope to see you next time you travel to our area.

The Colony, Texas
Reviewed 25 November 2015

I have been an IHG member for years and use the Holiday Inn properties a lot in my travels. This hotel is unique to say the least. My wife and I discovered that it was a renovated Jail from the late 19th Century in the City of San Antonio. Until 1962 this building was the County Jail and had been...

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Helpful?
Thank Xanadu345
krista n, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you for providing a review of our property. I apologize that you had items in your room not functioning and in need of repair. I will make sure all of these items are fixed for future guests.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Antonio Hotel Near a Variety of Attractions The historic atmosphere, excellent accommodations and friendly staff make the Holiday Inn Express Hotel & Suites in San Antonio, Texas near the Alamo, River Walk area, and Trolley perfect for both business and leisure travelers.Our hotel in San Antonio, TX is conveniently located within walking distance from the Alamo and the world-famous San Antonio River Walk. Visitors may enjoy shopping at La Villita Historic Arts Village, Rivercenter Mall and Market Square, the largest Mexican marketplace outside Mexico. Ride the local trolley to the many attractions within a mile of our hotel, such as the Tower of the America and IMAX theater.Business travelers benefit from the great location of this historic hotel in San Antonio, TX. We are situated near Valera Energy Corporation, Coca Cola and Pepsi bottling companies, Boeing and Fort Sam Houston. Henry B. Gonzales Convention Center and the Alamodome are a mile from our San Antonio, Texas hotel, which features free high-speed Internet access and a 24-hour business center.From the complimentary hot breakfast bar to the flow-regulated Kohler showerheads, our accommodations go beyond cheap hotels in San Antonio. Relax in the pool and whirlpool, work out in the fitness center and rest comfortably every night in a triple-sheeted bed with four pillows. You'll receive excellent service and amenities while lodging in our San Antonio, Texas hotel. ... more   less 

Additional Information about Holiday Inn Express San Antonio N-Riverwalk Area

Address: 120 Camaron St, San Antonio, TX 78205-2404
Region: United States > Texas > San Antonio
Price Range: $136 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio N-Riverwalk Area 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express San Antonio North Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Antonio N-Riverwalk Area staff and other travellers.
5 questions
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Madison Heights, Michigan
over a year ago
Concord, New Hampshire
3 months ago
Bakersfield, California
Pasadena, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express San Antonio N-Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to check room first. Mine had strong musty odor.”
 of 5 bubbles oklahomadave465, 12 Oct 2016 | Read review
“Get a room facing the parking lot across the street”
 of 5 bubbles stevemytech, 19 Sep 2016 | Read review
“Only one elevator, so if you can get the first floor, do it.”
 of 5 bubbles Kati_Rose, 17 Jul 2016 | Read review
“Upper floor”
 of 5 bubbles Egibb0ns, 12 Jul 2016 | Read review
“Not near the elevator. This is noisy”
 of 5 bubbles Rajeeviitk, 30 May 2016 | Read review
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