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Comfort Suites Alamo/Riverwalk

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Traveller (176)
Room & Suite (104)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,202)
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1,188 results
Traveller rating
810
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810
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Show reviews that mention
All reviewsgeorgia rioswine and cheese receptionfood and beverage managerhotel ownerthe river walkmanager's receptionfree shuttlethe shuttle driverminute walkwaffleswalking distancethe breakfast areahot tubhomeless peoplefree breakfastparking feedowntown area
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1 - 5 of 1,188 reviews
Reviewed today via mobile

I really wanted to like this hotel. Especially after our encounter with the person at the front desk. He was very nice and welcoming. The housekeeping staff was just as lovely and they do a great job, btw. We booked 2 nights and did not...More

Thank awebb17
Hotel's Favourite
Reviewed 17 August 2017

I am in SA for a workshop and have been very impressed with this motel, especially with customer service. I arrived earlier than the rest of our group, and since I didn't have the credit card, I couldn't check in. I was offered refreshment and...More

4  Thank WahooWifeAndMom
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 19 August 2017

It is wonderful that you were able to enjoy our complimentary Manager’s Wine & Cheese reception with a light “southern supper” every Tues-Thurs from 5-7pm that includes beer, wine, appetizers, soup, and salad. Our owner, Sherry Chaudhry, enjoys providing extra amenities such as complimentary wine,...More

Reviewed 1 week ago via mobile

Stayed there 2 nights this past week and it was a really good choice. The front desk employees were very nice and friendly especially Patricia who went above and beyond to ensure that I was well taken care off. She even had a bottle of...More

Thank Steve R
Response from Sherry C, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 1 week ago

We are delighted that you chose to stay with us at Comfort Suites Alamo/Riverwalk. Comfort Suites Alamo/River Walk is a woman owned and operated hotel, and we want all our guests to experience true Texas hospitality and quality accommodations while exploring the sights and sounds...More

Reviewed 2 weeks ago

It's not on the riverwalk or next to the Alamo. It is about a 1/2 mile walk which isn't bad but there is a $20 parking fee. The managers cheese and wine reception was ok but the breakfast made up for it. I would stay...More

1  Thank smcdaniel
Response from Sherry C, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 1 week ago

As a small, owner operated hotel, we hope to build lasting relationships with our guests by providing clean, spacious accommodations, as well as exceptional service and amenities. Being a few blocks away from the heart of downtown gives us the opportunity to provide our guest...More

Reviewed 2 weeks ago via mobile

This was my first time in San Antonio and being at this hotel was the best part of the trip. The staff members were amazing here. The hotel itself is clean and cozy and the amenities are way more than I expected. My room was...More

Thank Joe S
Response from Sherry C, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 1 week ago

Thank you so much for the 5 Star review. We are delighted that you chose to stay with us at Comfort Suites Alamo/Riverwalk. I am so pleased that your experience at Comfort Suites Alamo/Riverwalk met and exceeded your expectations. The owner of our hotel designed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$113 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (176)
Room & Suite (104)
Dining (57)
Pool & Beach (36)
Amenities (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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David T
20 March 2018|
AnswerShow all 3 answers
Response from Sherry C | Property representative |
Yes there is a parking fee for only $20 per day. This is half the cost of the others downtown hotels. The parking is covered and right outside the door of the building for easy access. Most hotels valet park and it is blocks... More
0
Votes
David T
20 March 2018|
AnswerShow all 5 answers
Response from Sherry C | Property representative |
Parking is only $20 per day and is right outside the door to the hotel. There is event parking for the NCAA Final Four Of $40 per day. It is paid to a 3rd party. Most hotels are $35 and you pay for in and out charges. Hope... More
0
Votes
Lisa J
13 October 2017|
AnswerShow all 6 answers
Response from Sherry C | Property representative |
Love to have you come visit. Book on Facebook and you get free parking.
1
Vote
Room Tips
"Choice the fifth floor (top) for less noise."
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"We only stayed in one room but it would seem that they are all good."
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"An easy, safe 10 minute walk to the attractions and the closest restaurants"
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"We had 7 rooms on the 4th floor and all were good"
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