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Comfort Suites Alamo/Riverwalk

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Traveller (174)
Room & Suite (104)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
Offers from Comfort Suites Alamo/Riverwalk
Offers & Announcements: Free Parking+SAVE $150
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Offers from Comfort Suites Alamo/Riverwalk
Offers & Announcements: Free Parking+SAVE $150
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,191)
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Traveller rating
804
252
77
29
15
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804
252
77
29
15
Show reviews that mention
All reviewsgeorgia rioswine and cheese receptionfood and beverage managerhotel ownerthe river walkmanager's receptionfree shuttlethe shuttle driverminute walkwaffleswalking distancethe breakfast areahot tubhomeless peoplefree breakfastparking feedowntown area
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1 - 5 of 1,177 reviews
Reviewed 4 days ago

We chose this hotel because we thought it was close to the river walk, if not right on the river walk. It was a half mile away. Since the hotel already charged for parking, we didn't feel like paying another parking fee if we drove...More

1  Thank Ed H
Response from Sherry C, Owner at Comfort Suites Alamo/RiverwalkResponded 2 days ago

As a small, owner operated hotel, we hope to build lasting relationships with our guests by providing clean, spacious accommodations, as well as exceptional service and amenities. Being a few blocks away from the heart of downtown gives us the opportunity to provide our guest...More

Hotel's Favourite
Reviewed 17 August 2017

I am in SA for a workshop and have been very impressed with this motel, especially with customer service. I arrived earlier than the rest of our group, and since I didn't have the credit card, I couldn't check in. I was offered refreshment and...More

4  Thank WahooWifeAndMom
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 19 August 2017

It is wonderful that you were able to enjoy our complimentary Manager’s Wine & Cheese reception with a light “southern supper” every Tues-Thurs from 5-7pm that includes beer, wine, appetizers, soup, and salad. Our owner, Sherry Chaudhry, enjoys providing extra amenities such as complimentary wine,...More

Reviewed 1 week ago

Great hotel. Loved the location - easy walk to Riverwalk/Alamo. Breakfast was great - loved the Texas shaped wafflemaker/waffles. Place was immaculate/spotless. Staff was kind. I would definitely stay here again on a return trip to San Antonio.More

Thank Connie F
Response from Sherry C, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 5 days ago

Thank you so much for the excellent ratings, review, and recommendations. I am so pleased that your experience at Comfort Suites Alamo/Riverwalk met and exceeded your expectations. The owner of our hotel designed and built this hotel with guests just like you in mind, with...More

Reviewed 1 week ago

I booked a room for handicap when i arrived they had no handicap available. they took 20.00 off parking and said manger would contact me.I haven't heard from anyone i will never stay here again. wasn't able to take a shower. i did not get...More

Thank kcervin
Response from Sherry C, Owner at Comfort Suites Alamo/RiverwalkResponded 1 week ago

Good evening! I wanted to respond to you personally as I am the owner of the hotel . Our hotel only has 1 handicapped room and the room was being utilized by a young child in a wheelchair. I am sorry we could not provide...More

Reviewed 2 weeks ago

Stayed here during spring break. Room was nice and had plenty of room. They say they have queen size beds but they seemed to be smaller then that. But they were comfortable. Breakfast was good with plenty of options. The waffles are popular so you...More

1  Thank Hondo1975
Response from Sherry C, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 2 weeks ago

Thank you for choosing San Antonio for your Spring Break vacation, and Comfort Suites Alamo/Riverwalk for your accommodations. As a small, owner operated hotel, we hope to build lasting relationships with our guests by providing clean, spacious accommodations, as well as exceptional service and amenities....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$116 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (174)
Room & Suite (104)
Dining (57)
Pool & Beach (36)
Amenities (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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David T
20 March 2018|
AnswerShow all 2 answers
Response from Kent D | Reviewed this property |
I believe it is $20 per day. We paid the fee, but hardly moved the car since everything was within walking distance. You can park across the street for nothing, but it is just an empty lot.
0
Votes
David T
20 March 2018|
AnswerShow all 5 answers
Response from Sherry C | Property representative |
Parking is only $20 per day and is right outside the door to the hotel. There is event parking for the NCAA Final Four Of $40 per day. It is paid to a 3rd party. Most hotels are $35 and you pay for in and out charges. Hope... More
0
Votes
Lisa J
13 October 2017|
AnswerShow all 6 answers
Response from Sherry C | Property representative |
Love to have you come visit. Book on Facebook and you get free parking.
1
Vote
Room Tips
"An easy, safe 10 minute walk to the attractions and the closest restaurants"
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"We had 7 rooms on the 4th floor and all were good"
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"Rooms away from elevator and ice machines are quiet."
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"Be nice maybe you'll get an upgrade like we did."
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