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Comfort Suites Alamo/Riverwalk

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1,027 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Alamo/Riverwalk
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Showing 1,015: English reviews
Reviewed 23 April 2014

We stayed four nights at this hotel last week and were treated very well. All the staff was helpful and courteous, and Georgia Rios really made us feel welcome! Loved the Tues-Thurs wine and cheese parties!

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Helpful?
1Thank Jerry G
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for your candid feedback! It is wonderful that you were able to spend four nights at our hotel and that you enjoyed every one of them! Our Manager’s Wine & Cheese Reception on Tuesday – Thursday from 5-7pm is a great opportunity to guests to mingle as the enjoy complimentary beer, wine, cheese, and snacks prior to venturing...

Sydney, Australia
Reviewed 21 April 2014

I’m quite puzzled by the rest of the reviews, I don’t quite get it, looks as if I was in a different hotel Location is not bad, but not the best, there’s a lot of noise from the highway and service very friendly but inefficient if you really need something other than directions and greetings. Rooms are good size, clean...

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Helpful?
Thank Peterson76
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for your feedback. We are glad to hear that you found our location to be very convenient to all the major attractions in downtown San Antonio – we are only three blocks from the famous Alamo and River Walk! We do apologize for any traffic noise that you may have heard in your room, but we made every...

New York City, New York
Reviewed 19 April 2014

The staff is very nice and the location is good. The room was spacious. They serve an okay breakfast. What keeps me from saying it was excellent is the price which I think is too high, the very slow internet and the housekeeping which was uneven. There are so many hotels in San Antonio that I would probably stay elsewhere...

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Helpful?
Thank rehavia6
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We appreciate you providing us with feedback from your stay. We are very delighted to hear that our staff was able to provide you with exceptional service – they do their very best every day to accommodate each and every guest! It is also great that you found our location convenient – only a short walk to the famous Alamo...

Columbus, Ohio
Reviewed 19 April 2014

This hotel is clean, has friendly staff, is attentive, safe and welcoming. Free Wine, beer, snacks and cheese happy hour three says a week along with hot breakfast daily. You can't beat it. We have stayed at quite a few of the high end hotels in the past (Ritz, Fairmont) and have to say this hotel matches them in customer...

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Helpful?
Thank mary ann w
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for your feedback. We are ecstatic to hear that you had such a wonderful experience at the Comfort Suites Alamo/River Walk. It is very pleasing that you were able to thoroughly enjoy not only our free full hot breakfast buffet every morning but also our Manager’s Wine & Cheese Reception (Tues-Thurs 5-7pm). We understand how important food and...

Michigan Center, Michigan
Reviewed 13 April 2014

I was very close to giving this hotel 5 stars but decided to give it 4. I think this hotel is an excellent value for the money and we really enjoyed our stay. The breakfast was excellent and we also enjoyed the manager's reception for all 3 nights of our stay. There are a couple reasons for the 4 star...

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Helpful?
1Thank rwtimmer
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for taking the time to provide us with you feedback. We appreciate you finding our hotel to be an exceptional value for a downtown San Antonio hotel. We are very pleased that you were able to enjoy the complimentary Manager’s Wine & Cheese Reception that takes place every Tues-Thurs from 5-7pm. We do apologize for the inconvenience with the...

Canton, Ohio
Reviewed 12 April 2014

This hotel is very comfortable in all aspects. The rooms are very spacious, Georgia Rios, the hostess is personable and giving, the front desk staff was attentive to all needs. This was our first visit to San Antonio. We were in town for our son's BMT graduation held at Lackland Air Force Base. The base was approximately a 20 minute...

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Helpful?
1Thank ToddNJulie
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely thank you for giving us your feedback from your recent stay at the Comfort Suites Alamo/River Walk. We are flattered by your compliments and we will certainly let our staff hear about your delightful experience at our hotel. We are always more than happy to accommodate the families of individuals graduating from BMT at the nearby bases. Don’t...

Grand Rapids, Michigan
Reviewed 10 April 2014

This hotel was a great choice for our family. It is located within easy walking distance of the Riverwalk and is close to the highway, yet the price was excellent since it is not actually on the river. Rooms are spacious, modern, and very clean. We loved the free, warm breakfast every morning (lots of variety), and the free happy...

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Helpful?
1Thank Arie K
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for providing us with your feedback – we really appreciate it. It is overwhelming to hear how exceptional your stay was at our hotel, and we are elated that we could more than satisfy your accommodation needs. We are very pleased that you found our hotel very conveniently located near the Alamo and River Walk although we are...

San Antonio, Texas
Reviewed 10 April 2014

Georgia Rios went above and beyond for us. She overheard my husband talking that this was our 1st vacation without our children in 7 years, as well as being my birthday. When we got back from dinner there was complimentary sparkling white wine and a fruit tray waiting in our room for us. We appreciate her thoughtfulness as well as...

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Helpful?
Thank Kristin1234567
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We appreciate you taking the time to give us your feedback. We are glad to hear that your birthday/vacation was well spent at our hotel and that you experienced the utmost level of service from our staff. We will certainly let our staff hear about your wonderful comments. This may have been your first vacation in a long time, but...

Mission, Texas
Reviewed 6 April 2014

Nicest staff i have ever dealt with. Young man named Cory was very helpful and was always very attentive to my family as well as other guest. This hotel is a home away from home. By far the most effective staff i have come by in my travels.

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Helpful?
1Thank Lauro Y
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for posting comments regarding your recent stay at our hotel. We truly appreciate you writing such complimentary feedback about our staff, and we are ecstatic that you find our hotel to be a “home away from home.” There is always something fun happening in downtown San Antonio, TX, so we hope that you are able to come back...

Albert Lea, Minnesota
Reviewed 3 April 2014

We really enjoyed our stay here. The beds were extremely comfortable. The rooms large, clean and fully equipped. The staff were very helpful in answering all our questions. The reception each evening was really nice. A great way to unwind.

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Helpful?
Thank Cyn H
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for taking the time to give us your feedback. We are delighted that you enjoyed our comfortable beds, all of which have Serta Perfect Sleeper mattresses for extra comfort and prevent common back problems caused by mattresses. It's also great that our staff was very helpful and that you enjoyed our Wine & Cheese Reception (every Tuesday-Thursday from 5-7PM)....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
VOTED "BEST Value Downtown" because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus! FREE wine, beer, and hors d'oeuvres during our complimentary Manager's Reception Tues-Thurs from 5-7pm.Update! NEW Tesla Charging stations and standard charging station was just installed!Located only 3 blocks from the historic Alamo, Riverwalk, & Convention Center, this Mediterranean, boutique-style Comfort Suites Alamo/Riverwalk is perfect for everyone & everything - including families, Military, leisure, business, conventions, etc. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Additionally, there is a FREE one-way limited shuttle service that takes guests from our hotel into downtown on Mon-Sat from 9am-9pm; moreover, we do not pick up guests from downtown. Perfect place for events like graduates from Lackland Airforce Base, Ft Sam Medical Courses, family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the Zoo, Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this hotel for your personal enjoyment. Bienvenidos! ... more   less 

Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: $161 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Alamo/Riverwalk staff and other travellers.
31 questions
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8 months ago
Tomball, Texas
over a year ago
Sioux City, Iowa

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Questions? Get answers from Comfort Suites Alamo/Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms should be quite away from the freeway view, I guess.”
 of 5 bubbles , 26 Nov 2016 | Read review
“Quietest rooms would be those furthest from the nearby expressway.”
 of 5 bubbles johnbD9102VS, 9 Nov 2016 | Read review
“We were on 2nd floor and not sure what direction. Quiet.”
 of 5 bubbles 633celestei, 1 Nov 2016 | Read review
“Close to Alamo Dome and River walk”
 of 5 bubbles lizao128, 26 Oct 2016 | Read review
“We were on the 5th floor; had room 524, as I said great view at night; but quiet too.”
 of 5 bubbles Claire_Colorado, 2 Oct 2016 | Read review
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