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Holiday Inn Express Hotel & Suites San Antonio

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Traveller (21)
Room & Suite (40)
Dining (4)
Overview
  • Excellent34%
  • Very good32%
  • Average20%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (75)
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All reviewscoffee machinefront deskrooms were very cleanqueen bedbusiness centernice roomthe breakfast areaevery morningwould definitely stay here againplace to stayelevatordowntowntreadmillseaworldriverwalk
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1 - 5 of 60 reviews
Reviewed 8 December 2017

The first room we were checked in to had not even been cleaned -- the bathroom was dirty and there were still dirty towels on the floor! The 2nd room had a water leak by the bathtub and door. There was water leaking from inside...More

Thank UPSwidow
Response from Drew C, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 11 December 2017

UPSwidow, We deeply apologize for the issues you experienced during your stay with the cleanliness and condition of the rooms you checked into, the breakfast and the water. They are all issues that do not happen often at our facility, and we apologize they happened...More

Hotel's Favourite
Reviewed 9 October 2017

4 floors. 1 elevator. Gas station with grocery store next to the Hotel. Business center: 2 computers and 1 printer. Standard breakfast. Relatively small dining room. Back entrance from Parking lot. Perfect WiFi. Ice machine every floor. Fitness room: 3 Treadmills/Elliptical and Dumbbells. Water, towels...More

Thank Danny G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 10 October 2017

Thank you for reviewing our hotel. I appreciate your comments. Have a great day!

Reviewed 3 October 2017

Was in from Chicago on a business trip and was staying at this location for one night. Gentleman that checked me in was very professional. Hotel (at least first floor) was recently renovated to the "New" HI look. Very impressive. Hotel room was very nice...More

Thank Bruce G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 5 October 2017

Thank you very much for filling out a survey! I am very glad that you enjoyed your stay with us. Jim B. Front Office Manager

Reviewed 11 August 2017 via mobile

Once again, exactly what you expect from holiday inn. Friendly, knowledgeable staff, from the front desk to the maid staff. Rooms are clean, beds comfortable, bathroom spotless. Lobby, breakfast area, parking lot & pool areas are well kept. Breakfast is good, got everything you could...More

Thank John F
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 12 August 2017

Thank you for visiting the Holiday Inn Exp NW Medical and posting a review and rating your stay. I am very happy that you were able to enjoy your stay. Our friendly staff is always here to be of service. If you have any questions...More

Reviewed 8 July 2017 via mobile

I checked in without an issue. However, I did have a couple of issues; 1. The phone on night stand didn't work, 2. Not sure whether it was the remote or TV, but the TV by the bed (there were two TVs), had several issues....More

1  Thank chemicaldude
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 23 July 2017

Hi chemicaldude, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with you choosing our hotel for your travel needs, it is regrettable that some of our in-room amenities, specifically the phone and one of the...More

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Most Booked Properties in San Antonio, TX
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Details
Price range
US$85 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (40)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Diana S
20 July 2015|
Answer
Response from Mayra R | Reviewed this property |
Hi, to answer your question, I believe it took us about 10 minutes with light traffic to get from our hotel to Six Flags. We were there during the week but didn't travel during rush hour. I hope that answers your question.
1
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Room Tips
"Don't leave anything in your car overnight."
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"If you have lots of luggage - ask for Room 211. Rooms on the 4th floor are quieter."
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"backside of the hotel is quieter as it is away from the highway"
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"Rooms in the back of the hotel will give you a lovely view of an old neighborhood that have their backyards..."
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