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Fairfield Inn & Suites San Antonio North/Stone Oak

97 reviews
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Traveller (25)
Room & Suite (15)
Pool & Beach (3)
Overview
  • Excellent23%
  • Very good34%
  • Average19%
  • Poor14%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (97)Write a Review
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All reviewsfull blastwould stay here againthe breakfast areaeasy accessother hotelsoatmealdowntown
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1 - 5 of 89 reviews
Reviewed 11 January 2018

Very friendly staff from check in to check out. No issues. Breakfast was okay. Facility is a little older thus could use some updating. However there were not reportable issues or negative comments here Close to 1604 thus you can hear the noise at night...More

Thank 1313Travel
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 14 January 2018

Thank you so much for your feedback. We are really glad you enjoyed your stay despite the noise from the highway. Thank you for staying with us!

Reviewed 23 October 2017 via mobile

Francesca was great in helping us at 2:00 in the morning check in so friendly and pleasant she was great and Mary Helen made everyone in the breakfast area feel like at home she passed hugs and kisses just like eating in at grandmas kitchen....More

Thank Ervin F
Reviewed 22 October 2017 via mobile

Very convenient location for our activities, but hotel was not great. Room was generally clean but there was some mold in the shower. Closet door was broken. Breakfast was not very good. Would not stay here again.More

Thank John Y
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 23 October 2017

John Y. Thank you so much for your feedback concerning your most recent stay. I'm so sorry that your visit fell short of your expectations. I have addressed your concerns with the appropriate team members so that we may correct them. Again, thank you for...More

Reviewed 20 October 2017 via mobile

I have stayed at this hotel before with no issues. I booked a one night stay for business and it was not great this time. The room had a smell of cigarette smoke when I arrived. Then the next morning when I turned on the...More

Thank Scott N
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 23 October 2017

Scott N, I want to thank you for taking the time to provide us with your feed back concerning your most recent stay. I am very sorry that your most recent stay was not up to your expectations. I have shared your feed back with...More

Reviewed 29 August 2017

I hate to be super critical of a place I only stay one night, so this was just a typical place for a brief overnight stay. We did not accept the first room, as it smelled like smoke, as other reviewers stated. Second room was...More

Thank TexasLibraryLady
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$96 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$96 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (15)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
rochelle m
7 September 2017|
AnswerShow all 2 answers
Response from Ashley S | Property representative |
Yes. All rooms have mini fridges in them.
0
Votes
rochelle m
7 September 2017|
Answer
Response from TexasLibraryLady | Reviewed this property |
Yes
0
Votes
Room Tips
"Try to obtain rooms as far from 1604 as you can."
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"No elephants above the 3rd floor, if you have elephants, please stay on the first floor or the middle of the..."
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"Choose a room near the back of the hotel. Less noise."
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"none! go stay somewhere else"
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