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Wyndham Riverside Suites

#193 of 354 Hotels in San Antonio
GreenLeadersBronze level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Wyndham Riverside Suites
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Oklahoma City, Oklahoma
Reviewed 15 August 2015

We spent two nights at the Wyhndom Riverside Hotel in San Antonio. The room was very clean and housekeeping did a great job during our stay. The staff was well informed and friendly. The only complaint I have is very minor, but there were no towel racks to hang the towels or washcloth in the bathroom once they were used...

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Helpful?
Thank 1stTimeMaui
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you for your response about your stay. We are so glad that you enjoyed it and can't wait for your return. I apologize about the water issue and will have this issue addressed. Again, thank you for your feedback.

Elkton, Maryland
Reviewed 6 August 2015

As the previous reviews stated, the entrance is challenging to say the least. My first reaction was that this can't be a Wyndham property. Built in 1928, it does have an interesting history but as stated , location is really the only positive here. The rooms are extremely small, particularly the bedroom. Contrary to an earlier contributor, we found our...

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Helpful?
Thank Alan F
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you for your response about your stay at Riverside Suites. With us being an urban property our rooms do tend to run smaller than normal. We are aware of the challenges with the washer extractors and are currently looking at different options to place into the room. We appreciate your kind words about the staff as we strive...

Houston
Reviewed 4 August 2015 via mobile

The Wyndham is located close to the Riverwalk in San Antonio Texas. The hotel is close to all the downtown atractions in the area, down on the riverwalk, there are, Hooters, Italian, Mexican, and countless number of nice restaurants as you walk. You can take the boats and travel in style. I don't recommend the ride by boat when the...

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2Thank 626beatrizl
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you for response and we are glad that you enjoyed your stay at the Wyndham Hotel.

Parker, Colorado
Reviewed 21 July 2015

Stayed here as a timeshare exchange in July 2015. This is not your typical II resort. There isn’t a pool, game room, or activities (But no timeshare sales people bugging you either). This is a hotel, and an old one at that. The only real positive thing that it has going for it is that it’s in the heart of...

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2Thank thomaswade
Heather B, Manager at Wyndham Riverside Suites, responded to this review

HI, Thank you for your response about your stay. We are currently working with the city to address the smell that is coming from the dumpster which is located two doors down. Since we are an urban property, we don't have the space for a pool, but are looking at different options to host onsite events. We are currently testing...

San Antonio, Texas
Reviewed 2 July 2015

In addition to other bad reviews, which are true, our showers have NO WATER PRESSURE - so impossible to take a shower. Gritty water comes out of the sinks. Front desk says "this is a historic hotel and requests to make improvements are denied." This hotel should never have WYNDHAM name associated with it. Bedrooms have uncomfortable beds with no...

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Helpful?
1Thank 424jeremiahx
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you for your response. I'm sorry that you didn’t' enjoy your stay at Riverside Suites. I am sorry that you didn't find our beds comfortable. We are schedule for an upcoming renovation.

Georgetown, Texas
Reviewed 1 July 2015

This property is unlike most of the Wyndham timeshares we have used. First, since in real estate it is location, location, location, this property has it! It is only steps to the River Walk, which was the focus of our vacation. The bed was an old fashioned queen, but with very nice bedding. The shower was small and quaint. Parking...

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Helpful?
1Thank 19don36
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you so much for your response. We understand that loading and unloading is an issue and we are currently looking at different options to bring valet to the property. We are glad that you enjoyed your stay and look forward to your return.

Reviewed 28 June 2015

- no amenities (pool, gym, etc.) - trashy accommodations (cigarette burns in chair, stained furniture and sheets) - location is terrible (street bears striking similarity to an alley and entrance is tiny in between commercial loading docks) - garage is a block away down a not so well-lit road - can't even enter lobby w/o room key so you have...

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3Thank Mackenzie W
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi! Thank you for response. With Riverside being an Avenue collection property and an historic building we don't have the amenities as the campus style properties would have. With our property being located on a downtown city street we do provide security outside the building for safety and security of our owners and guests. This is also why our entrance...

Valrico, Florida
Reviewed 6 June 2015

The location with its proximity to the Riverwalk and the Alamo are exemplary, but that's the only thing positive about this place. Our room was on the 4th Floor and of the six night stay, three of those days we had no elevator service. UNACCEPTABLE! Maintenance was called the first night because the shower head in the one of the...

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3Thank Rosa D
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Thank you for your response about your stay. I apologize about the elevator being down for part of your stay. We were waiting on a part from the elevator company to be delivered. I will be following up with the engineering manager about the other issues that you had in your unit.

Derry, New Hampshire
Reviewed 5 June 2015

We booked this hotel as a trade with interval international. First impression: the smelly alley references are right. I noticed comments from management stating they are "aware of issue and working to fix it" (or something to that effect). There is nothing they can do. They cannot move the entrance. I think their "fix" was to use powerful air freshener...

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Helpful?
2Thank twina1968
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Thank you for your response about your stay. We are currently working with the other vendors that use the dumpster area to help keep it clean. With us being an Avenue collection property, our rooms run smaller than other resorts. Again, thank you for your response as it only helps us improve our lovely resort.

Reviewed 1 June 2015 via mobile

We booked this hotel months ago for our family vacation, packed up our 2 toddlers and made the 10 hours drive to San Antonio... Upon arrival we realized this was not the hotel we booked (or not the pictures anyways).... Wyndham's web page shows a COMPLETELY different hotel on their site than what this actually is- including no swimming pool....

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1Thank chelsgold
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Thank you for your response about your stay. I do apologize that your A/C wasn't working in your unit. Thank you for letting us know that the pictures are not up to date as we will be looking into this.

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Riverside Suites

Address: 218 College St, San Antonio, TX 78205-1813
Region: United States > Texas > San Antonio
Price Range: $276 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Riverside Suites 3.5*
Number of rooms: 46
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Hotel Style:
#10 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Riverside Suites staff and other travellers.
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Florida
over a year ago
6 months ago
Olympia, Washington
10 months ago
Somerset, New Jersey

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Questions? Get answers from Wyndham Riverside Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a patio make sure you ask which apartment has one.”
dubaidonna, 9 Feb 2017 | Read review
“Higher floors are best.”
Romtravel2, 12 Jan 2017 | Read review
“You can see the Tower of the Americas and the Harley Davidson as well as the river walk from room 505.”
oardy2017, 11 Jan 2017 | Read review
“Avoid floor 3 if you can, same floor as deck/patio, and some rooms are right at patio level.”
tomo38, 31 Dec 2016 | Read review
“Call upon the staff to assist”
811victoria, 9 Dec 2016 | Read review
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