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Candlewood Suites - San Antonio NW Medical Center

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Traveller (10)
Room & Suite (22)
Pool & Beach (1)
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Overview
  • Excellent19%
  • Very good26%
  • Average19%
  • Poor14%
  • Terrible22%
22 Dec 2017
“WiFi out again”
10 Jul 2017
“Ok stay.”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Offers from Candlewood Suites - San Antonio NW Medical Center
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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1 - 5 of 67 reviews
Reviewed 13 February 2018

I like the room comfort and cleanliness. It is very comfortable. The staff is nice and helpful. The room passed my black light test. I didn't like the $50 hold on my debit card. I've never been charged a hold at this hotel. Other hotels...More

Thank amariah1980
Hotel's Favourite
Reviewed 25 January 2018

Greeted immediately on entering lobby. Friendly staff. Perfect room - very clean, in perfect order. Very quiet room. Went to front desk for help in finding directions. Friendly and professional staff worked to show me easiest way to get to where I was going. Good,...More

Thank djfluth
Reviewed 23 December 2017 via mobile

Since I’ve been here since November 2017, I noticed a Wi-Fi outage that lasted throughout the Thanksgiving holiday. I was patient and understanding however now it appears the same thing is happening the Internet during the Christmas holiday now. Of course, I am hope I...More

Thank Cassandra B
Response from IHGService, Guest Relations Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 6 January 2018

Hello Cassandra B, Thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you have experienced due to our WiFi outage. Your review will be used to consider improvements needed and we hope that you can...More

Reviewed 18 October 2017 via mobile

You have a furnished kitchen! Awesome bed! Lovely bathroom. Recliner, great work area. And if that isn't enough, you have pool, exercise room, laundry room and a mini store with the honor system. And if that or eating out isn't working just stop at grocery...More

Thank allrightie
Reviewed 10 July 2017

We chose this hotel because at the time, this was the only suite that had 2 different bedrooms AND a living area, & a full kitchen (stove, microwave, full fridge, dishwasher). The particular suite we had was also unique due to it having a washer/dryer...More

Thank Sonick23
Response from IHGService, Guest Relations Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 28 July 2017

Dear Sonick23, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our suites. On the other hand, we would like to apologize for the level of service you received from our...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Details
Price range
US$73 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (22)
Pool & Beach (1)
Questions & Answers
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Shenny G
15 May 2015|
Answer
Response from Heather S | Reviewed this property |
No there was no charge for parking. That is more at river walk hotels .
0
Votes
Room Tips
"Rooms on the south side are quieter"
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"To choose a good room, don't stay at this hotel"
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"stay in a suite"
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"If you don't like overhead noise get an upstairs room, but they are all pretty quiet."
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