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Candlewood Suites - San Antonio NW Medical Center

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Traveller (10)
Room & Suite (22)
Pool & Beach (1)
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Overview
  • Excellent20%
  • Very good26%
  • Average18%
  • Poor14%
  • Terrible22%
22 Dec 2017
“WiFi out again”
10 Jul 2017
“Ok stay.”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites - San Antonio NW Medical Center
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Offers from Candlewood Suites - San Antonio NW Medical Center
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Reviews (70)
There are newer reviews for Candlewood Suites - San Antonio NW Medical Center
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11 - 15 of 66 reviews
Reviewed 27 May 2015

The room was spacious, clean and I felt right at home. I would recommend getting rid of the carpet but other than that everything in the kitchen and the bathroom was very clean. Plenty of clean towels and the pull out sofa was comfortable for...More

Thank gina5021
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 27 May 2015

Thank you for your great review! We are so happy that you enjoyed your stay and hope to have you as our guest again.

Reviewed 22 May 2015

I expected a nice room that because of my points status entitled me to an upgrade to a suite. All this was to be comparable to a Holiday Inn by IHG. It did not meet my expectations nor the hype by the IHG reservations people....More

Thank Richard W
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 26 May 2015

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment. Rest assured that...More

Reviewed 19 May 2015 via mobile

Stopped in for a night while passing through off I-10. We were promptly checked in by Stephanie, she was very nice. The rooms were clean as expected, although this is the first hotel we've stayed in that doesn't have an in room blow dryer. Also,...More

Thank Kemptons
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 20 May 2015

Thank you for taking the time to give us your feedback. We are happy that you stopped in to stay with us for the night. I apologize that the selection in our Candlewood Cupboard did not meet your expectations, but I am happy that you...More

Reviewed 18 May 2015

It was a clean hotel. This is an average candlewood and the staff was very friendly. It was convenient to the medical center and airport. Close to the shopping and hospitals is why you would choose this location.More

Thank hospitality911
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 18 May 2015

Thank you for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs and we are happy that you were pleased with our customer satisfaction. We hope to have...More

Reviewed 15 May 2015

I really like this hotel, and Candlewood has never been a favorite for me. I usually go out of my way to avoid them, but this one was the most convenient for us this stay and so we gave it a shot. I am glad...More

Thank Heather S
Response from Angie A, General Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 15 May 2015

Thank you for your kind words. We are so happy that you enjoyed your stay with us and hope that you visit again soon!

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Details
Price range
US$77 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (22)
Pool & Beach (1)
Questions & Answers
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Shenny G
15 May 2015|
Answer
Response from Heather S | Reviewed this property |
No there was no charge for parking. That is more at river walk hotels .
0
Votes
Room Tips
"Rooms on the south side are quieter"
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"To choose a good room, don't stay at this hotel"
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"stay in a suite"
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"If you don't like overhead noise get an upstairs room, but they are all pretty quiet."
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